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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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I called to get information about a Birkin Ostrich 30 I saw on their website.
So pleased I got to speak with Mitchell ( personal shopper).
He answered all of my questions but since it was such a high priced investment, I decided to do a little more research before making my final decision.
A few days later, I called back and spoke with Mitchell again.
He was so helpful…texted me photos of the bag, discussed my concerns, patiently waited while I spoke with my charge card company to get the large purchase approved and quickly got the bag boxed and to shipping so I could get my bag quickly.
Mitchell never made me feel pressured. He just honestly responded to all of my questions and never made me feel like I was taking to much of his time.
I got the tracking number so I could be in control of it arriving to my home (was able to sign for the delivery due to the value).
Only thing I would have changed, was to call my charge card company prior to calling "Fashionphile" to make my purchase, alerting them it may happen. This would have saved a lot of time Mitchell had to wait. He was so polite and patient through the whole process.
So pleased with my Burberry Rucksack, it arrived quickly and is in amazing condition. I will be a repeat customer!
Thank you, love my purchase. Thank you, love my purchase. Thank you.
Shopping experience was easy and the shipping was fast and accurate to estimated arrival date.
My bag is FANTASTIC! Looked exactly like the pictures. This is my 2nd purchase from fashionphile and I am happy once more.
La agenda está en excelente condición y con su dust bag, me encanta
Exactly what I wanted and as described. I chose overnight shipping and I received it the next day.
Bought my wife a Gucci handbag and matching wallet for Xmas. Ordered on Sunday 12/22 and items arrived on Tuesday 12/24 with overnight shipping. Can't beat the deals on Fashionphile
Quality was listed as 'excellent' and no markings but there are some stains that were not reported in the description. Overall though very pleased.
A great experience. FashionPhile made it very easy and delivery is very quickly too. It came just in time for XMas. I will definitely return for more purchases and I know I can trust FashionPhile with the authenticity of these experience items.
I have watched and read reviews online about different sites of where to buy pre loved designer bags and so far, Fashionphile has a good reputation about authenticating their items and I decided to purchase my bag here, this is my second time to buy from this site. So far so good, the photos gives you a realistic view of what the product looks like and so far, it didn't disappoint.
My Gucci bag was delivered on time before Christmas and did not disappoint! I also received an adorable fashionphile calendar for 2025!this is my second time ordering from this company.
Great selections! I was a little nervous ordering but my Gucci scarf arrived with all Gucci tags and in excellent condition! I will definitely be ordering from them again…
Easy process, just wish shipping was faster as it ended up being very close to Christmas even though I ordered on Dec 12th. Item is perfect and in amazing condition. Impressive selection.
Been dealing with Fashionphile for over a decade and everything is perfect, each and every time. Shipping is fast. Very well packaged, authentic handbags, exactly in the stated condition on the website. Never a worry here!
Very fast very good really enjoyed the time it took to get my present
Thanks so much fashionphile! I've ordered a few times now.
I lovee my new to me bag! Baby pink Givenchy at a amazingggg price!
The handbag we ordered was shown to be in Excellent condition and the condition was truly excellent. Packaged carefully and thoughtfully.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

