Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Christian V.
Unfollow Christian V.
Share Review
Report Review

Dream find
January 14, 2025

Found a bag I was searching high and low for for an upcoming trip. So glad I came across Fashionphile. I received the bag, and it's in fantastic condition. I'm even more excited about my trip now.

Date of experience: November 29, 2024
California
1 review
0 helpful votes
Follow Donna C.
Unfollow Donna C.
Share Review
Report Review

Outstanding
January 14, 2025
Updated review

When I shop with fashionphile I know the condition and I have never been dissatisfied with my order. Thank you for my beautiful Gucci bag

Date of experience: January 3, 2025

Excellent
September 16, 2024
Previous review

No issues excellent. Thank you always comes fast and perfect

Date of experience: September 5, 2024
Georgia
1 review
0 helpful votes
Follow Victoria P.
Unfollow Victoria P.
Share Review
Report Review

I was a little unsure purchasing a used bag but after receiving it I am so happy. It basically looks brand new and is clearly a real Louis Vuitton bag for much cheaper then it would have been brand new!

Date of experience: January 3, 2025
Virginia
1 review
0 helpful votes
Follow Khaliunaa O.
Unfollow Khaliunaa O.
Share Review
Report Review

Slow shipment.
January 14, 2025

Shipping took 10 days. Planned to use my new purse for the new year eve party, but it was just sooooo slow

Date of experience: January 3, 2025
Texas
1 review
0 helpful votes
Follow Nancy J.
Unfollow Nancy J.
Share Review
Report Review

Fabulous bag
January 14, 2025

This is exactly like the picture and definitely looks new. I love it! Got it yesterday and will wear it today

Date of experience: January 3, 2025
Texas
1 review
0 helpful votes
Follow Bianca U.
Unfollow Bianca U.
Share Review
Report Review

Fast and reliable
January 13, 2025

Love my purchase the item is just as described and came in excellent condition. Only minor bending but with time can be fixed. Hope to get this stamped soon.

Date of experience: January 3, 2025
Ohio
1 review
1 helpful vote
Follow Kayla G.
Unfollow Kayla G.
Share Review
Report Review

Treat yourself frugally
January 13, 2025

I trusted their items to be authentic based on some research of this and similar sites. The professional photography & detail provided helped me choose to purchase with Fashionphile some time ago. Once I narrowed down the Chloe bag I wanted, I ordered, and received my new bag. She is beautiful & I didn't have to spend a mortgage for her.

Date of experience: January 3, 2025
California
1 review
0 helpful votes
Follow Bopharathbarbie W.
Unfollow Bopharathbarbie W.
Share Review
Report Review

Thank you
January 13, 2025

Never lost my order and always on time delivery not damaged driver kindly nice handling my items.

Date of experience: January 3, 2025
Wyoming
1 review
0 helpful votes
Follow Gregory J.
Unfollow Gregory J.
Share Review
Report Review

Great!
January 13, 2025

Bought before and would again! Fast, friendly, great selection, wonderful site.

Date of experience: January 3, 2025
California
1 review
0 helpful votes
Follow Gina Q.
Unfollow Gina Q.
Share Review
Report Review

Beautiful "like new" bag
January 13, 2025

Love my Chanel 19 bag! Looks like new! I dont see any scratches and its very clean inside

Date of experience: January 3, 2025
Florida
1 review
0 helpful votes
Follow Alex L.
Unfollow Alex L.
Share Review
Report Review

Awesome experience-Sweet Surprise!
January 13, 2025

I had this wallet and it was stolen on a trip in 2020 right before covid. It was my favorite and no longer made. I have looked for years but never saw anything quality wise I would consider. I have always been hesitant about sight unseen and used but decided to go for it with the return policy and condition stated and it was completely on point. Great experience!

Date of experience: January 3, 2025
North Carolina
1 review
0 helpful votes
Follow Jackie C.
Unfollow Jackie C.
Share Review
Report Review

Happy with my purchase
January 13, 2025

This was my first purchase from Fashionphile. The shipping was longer than expected but overall I'm pleased with my purchase

Date of experience: January 3, 2025
Minnesota
1 review
0 helpful votes
Follow Kimberly G.
Unfollow Kimberly G.
Share Review
Report Review

Perfect
January 13, 2025

Bag was in even better condition than described. Packed well, arrived quickly, and this time did not smell like air freshener like the ones from the Carlsbad location often do so that was very much appreciated.

Date of experience: January 3, 2025
Pennsylvania
1 review
0 helpful votes
Follow Amanda G.
Unfollow Amanda G.
Share Review
Report Review

Great!
January 13, 2025

First experience and it was great, no problems! Will make another purchase!

Date of experience: January 3, 2025
Pennsylvania
1 review
0 helpful votes
Follow Christine Y.
Unfollow Christine Y.
Share Review
Report Review

I Love This Company
January 13, 2025
Updated review

My Chanel bag is beautiful. Can't really see any wear at all.
Great products, quick delivery and wonderful customer service. This is my go to for awesome bags!

Date of experience: January 3, 2025

Best Customer Service Too!
November 16, 2024
Previous review

Absolutely love this purse! Had a little glitch with delivery since I was away, but their customer service was amazing. I have my handbag, and will absolutely buy from Fashionphile again!

Date of experience: November 5, 2024
Illinois
1 review
0 helpful votes
Follow Christina J.
Unfollow Christina J.
Share Review
Report Review

Efficient and came as described!
January 13, 2025

The packaging kept my bag safe and in pristine condition. I can't wait to use it!

Date of experience: January 3, 2025
Florida
1 review
0 helpful votes
Follow Danielle O.
Unfollow Danielle O.
Share Review
Report Review

Excellent
January 13, 2025

Fast, great authentication, trustworthy. Highly recommend

Date of experience: January 3, 2025
Pennsylvania
1 review
0 helpful votes
Follow Yuen F.
Unfollow Yuen F.
Share Review
Report Review

Love it!
January 13, 2025

I'm impressed by how well the bag is packaged. I got the same experience unboxing the bag as if I got it brand new from the store. Shipping did take longer than I expected (I Blane it on the holidays).
The bag is just as described and photographed. It is gorgeous and I love it. It was such a great deal.

Date of experience: January 3, 2025
North Carolina
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

Excellent representation of company
January 13, 2025

Looking online and shopping is very difficult especially when it comes to gently used items. I was very pleased with the photos and description of the item and it came exactly as it was described. I would definitely order again.

Date of experience: January 3, 2025
New Jersey
1 review
0 helpful votes
Follow Cristobal D.
Unfollow Cristobal D.
Share Review
Report Review

Reasonable
January 13, 2025

There was no email follow up, in order to check that package was on the way and on time.

Date of experience: January 3, 2025