Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fashionphile in San Diego is fabulous, with very helpful staff and such careful shipping. All my purchases from them have been even better than their website promised.
Your website is clear, easy to navigate and your personal shopper assistance in San Diego is exceptional
Tracking updated appropriately. No issues with delivery. I do feel delivery's should require signature.
Excellent experience. Received the item in a timely manner and it's beautiful!
Experience was awesome! Easy process and I received the tracking quickly
I'll purchase again! Good experience buying online, Bag I purchases was mice and clean.
Awesome, great product. I would recommend it to other people
I have not purchased from Fashionphile in years and was thrilled to find that the experience continues to be seamless. I experienced timely updates along the way and my bag was delivered in the condition, exactly as described. Couldn't be happier.
Great experience. Website user friendly. Good inventory. Accurate product description. Will buy again.
Easy and seamless, was able to sign for my delivery which was very convenient
Always a pleasure purchasing from FashionPhile. You breathe a sigh of relief knowing they authenticate each item.
Fashionphile is my go to place for luxury items for so many reasons. First of all, they include so many photos in listings that are such high-quality you can really get a good idea of the items condition. In addition to the photos, the condition listings call out any flaws and in my experience, they are insanely picky. On Any flaw that has been called out, you will certainly find a corresponding photo of the flaw. As if that wasn't good enough, when you have questions, you can speak to a real person who will take even more photos for you and answer Any questions you have on the item. I always feel so confident and comfortable about my purchases for this reason, so I never need to take advantage of their great return policy. But, it feels great to know if something arrives and doesn't work for me, I'm always able to return it without paying some insane return fee.
Love my items. Have gotten 2 orders. Both were considered new/excellent condition and what I received matched the description on the site but can't speak to something ranked lower. I wish the tracking was more accurate on delivery date (I travel and was trying to make sure I would be in town to sign for package or would send to my brother's house if needed). Also, it said signature required but they dropped it off without knocking/getting signature. I was home and the dog immediately alerted me that something was going on so I pulled it in before the delivery person had even gotten back in his truck. I haven't had a return yet, so can't speak to that process. Items were packaged very well.
First time purchasing from FASHIONPHILE, item was excatly as described, great price. Also the box and packaging was very nice with the rose petals etc.
Product description is on point. The product purchase proteas super easy. I would recommend this site to everyone.
Second purchase with FP. I would like it if there were more incentives for repeat clients. Love my bags!
I've been eyeing a particular bag, and when I came across it on this site, I had read reviews of the authentication being legit and appreciating the return policy. I went ahead and purchased the bag that I've been eyeing for quite some time and I definitely will purchase from this site again.
I have been a dedicated client of Fashionphile for years and cannot say enough amazing things about the company. Not only are the prices amazing, the amount of inventory on hand doesn't even compare to other retailers and the return policy is better than any designer retailer. I just wish they had clothing options too!
I bought this same bag in red and I just fell in love with it. This one is in great condition. I can barely tell where it's been used. Shipping was a lot faster than I thought. It was carefully packaged as well.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

