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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Texas
1 review
0 helpful votes
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The purse is really nice
February 16, 2025

I've purchased several times from FASHIONPHILE and every time it's great! The package is well packed and secured. I would
Recommend FASHIONPHILE to anyone!

Date of experience: February 6, 2025
Texas
1 review
0 helpful votes
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Haley personal shopper from San Deigo store is amazing and helpful. She helps me decided to purchased the bag in 5 mins.
Best customer service ever. 5 stars

Date of experience: February 12, 2025
Colorado
1 review
0 helpful votes
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Beautiful bag!
February 16, 2025
Updated review

The Ferragamo Elisabetta Piccolo Print crossbody bag is absolutely gorgeous. It looks like a work of art. I'm a repeat customer of Fashionphile because of the excellent quality of the products and the service has been responsive and reliable.

Date of experience: February 12, 2025

Smooth ordering process
May 29, 2024
Previous review

Smooth ordering process

Date of experience: May 19, 2024
Florida
1 review
0 helpful votes
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Buy with confident.
February 16, 2025

Very happy with all my purchased. The fendi first I got was a steal. It comes with two straps leather and the gold chain which we alll know the price of the chain strap but got it super under retail and the condition was immaculate. Love love to shop here.

Date of experience: February 5, 2025
Georgia
1 review
0 helpful votes
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More specific photos please
February 16, 2025

Overall, I had a great shopping experience with FASHIONPHILE. Shipping was super fast. My only critique is that more detailed, close-up photos are needed (especially when it comes to an item's damage/wear and tear) that help the buyer make a more informed decision on the condition of the item that they are purchasing. An issue like this actually caused me to have to return a recent purchase. For example: saying that an item has "cracks" but not showing ANY photos of the cracks or specifying exactly where those cracks are located on the item is insufficient. But thankfully the return policy is great.

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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Perfection satisfaction
February 16, 2025

Ordering was so easy and delivery was fast. So appreciate the quick delivery and the authentication is 100%. I will definitely shop again.

Date of experience: February 5, 2025
Florida
1 review
0 helpful votes
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Amazing. Came as described
February 16, 2025

Amazing came as described. Fast shipping will definitely order from this company again

Date of experience: February 5, 2025
Arkansas
1 review
0 helpful votes
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Never heard back from customer service
February 16, 2025

Very disappointing to not know ahead of time which carrier you will be using to deliver my order. UPS delivers without any issue in OK, but FedEx makes us go to their hub. Last, I was sent a coupon code awhile back (welcome-eusoot52), and as a first time purchasing on your website, this code did not even work. What a shame.

Date of experience: February 11, 2025
Minnesota
1 review
0 helpful votes
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Dream bag
February 16, 2025

I found my dream bag for a fraction of the price and has a really great shopping experience!

Date of experience: February 5, 2025
New Jersey
1 review
0 helpful votes
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Beautiful
February 16, 2025

Bag is listed as excellent condition but truly looks brand new!

Date of experience: February 5, 2025
Idaho
1 review
0 helpful votes
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Great experience
February 15, 2025

Great shopping experience! I got an amazing deal on a fine jewelry!

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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Great quality chanel bag
February 15, 2025

Great purchase! The bag arrived in very good shape and looks very chic.

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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Excellent condition
February 15, 2025
Updated review

The item was just described. Fast shipping and great service!

Date of experience: February 5, 2025

Excellent items, transparent with quality, great customer...
January 6, 2025
Previous review

Excellent items, transparent with quality, great customer service

Date of experience: December 27, 2024
South Carolina
1 review
0 helpful votes
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Impressed
February 15, 2025

Very impressed with the delivery packaging was beautiful love my new Louis Vuitton 😃 thank you!

Date of experience: February 5, 2025
Texas
1 review
0 helpful votes
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Seeing Green
February 15, 2025

My 4th purchase, love this site! This Chanel 19 card holder is life and it's green!

Date of experience: February 11, 2025
New York
1 review
0 helpful votes
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Good
February 15, 2025

Shipping time was fast and high quality product, sadly was a little too big for me :(

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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I always shop here
February 15, 2025
Updated review

It's easy and I generally trust their review process as they have saved me from buying fake bags before. Returns are also very easy which I appreciate in case I disagree on the quality description of the bag that I bought there's no fuss, unlike other places. They have their business down very well..

Date of experience: February 5, 2025

Better than expected
July 2, 2024
Previous review

I think it's hard to get an accurate sense of how nice something is in a photo, but the bag I received completely exceeded the expectations I had based on the photographs - it looks brand new and was not marked that way. Shipping was fast and, as always, Fashionphile is really the only of the large luxury reseller I can still trust to deliver what they promise and more, and at the best price.

Date of experience: June 22, 2024
New Jersey
1 review
0 helpful votes
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FASHIONPHILE is awesome!
February 15, 2025

I love shopping this site! I have found so many amazing things and I love what great condition everything is in.

Date of experience: February 5, 2025
Texas
1 review
0 helpful votes
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Excellent service!
February 15, 2025

I always enjoy my purchasing experience from Fashionphile. The website is easy to navigate. The items are always authentic. Packaged well and arrived sooner than expected. Unfortunately I had to return my purchase because it was too small for my needs. (my error) Fashionphile made the return seamless and stress free. I will always shop with this business.

Date of experience: February 5, 2025
Massachusetts
1 review
0 helpful votes
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Love my new bag!
February 15, 2025

The whole experience was great. Shopping on the website was easy. I was only looking for LV and a certain style, so it was not hard to find and shop. The price was good and checking out was easy. Even tracking for the package was on time and easy to follow along. Will definitely buy from Fashionphile again!

Date of experience: February 5, 2025