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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Louisiana
1 review
0 helpful votes
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Luxury purses
March 10, 2025

Have always had a great experience with Fashionphile. I like that you can call and get a physical description.
The one thing I wish they would go back to is free returns on the site.

Date of experience: February 28, 2025
Oklahoma
1 review
0 helpful votes
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Beautiful necklace, fast shipping
March 10, 2025

Shipping was fast and delivery was secure. A signature was required and the necklace is beautiful.

Date of experience: February 28, 2025
Nebraska
1 review
0 helpful votes
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Amazingly easy
March 10, 2025

Item received was just as it was listed! No marks, item was clean and looked brand new

Date of experience: February 27, 2025
Georgia
1 review
0 helpful votes
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Very happy with my purchase
March 10, 2025
Updated review

I was extremely happy with the quality of my product, very great customer service and overall great shopping experience.

Date of experience: February 27, 2025

Wonderful
November 21, 2024
Previous review

It was a great experience. I would shop with them again. The quality of the bag was great.

Date of experience: November 10, 2024
Washington
1 review
0 helpful votes
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Great customer service
March 10, 2025

Arrived with excellent condition. Love to purchase again from Fashionphile

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Goyard Luggage tag
March 10, 2025

The luggage tag seemed fine in the pictures and when I received it. It wasn't until I undid the buckle and put it on my bag that I noticed that the hole the metal peg goes in was torn and the leather strip is almost torn through. Too bad I cut the Fashionphile tag off.

Date of experience: February 27, 2025
Texas
1 review
0 helpful votes
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Great products.
March 9, 2025

Items listed properly. Great products. Great selection. Highly recommend. Hand bag I purchased for my wife was nicer than listed.

Date of experience: February 27, 2025
New York
1 review
0 helpful votes
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Chloe Bag
March 9, 2025

Locateding the bag I wanted and ordering it on the site was very easy and it was delivered with free shipping within two days. Great experience!

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Super Cute
March 9, 2025

It was easy to find the bag I was looking for, and the updates on shipping and delivery were attentive and trustworthy. Love my new bag!

Date of experience: February 27, 2025
Washington
1 review
0 helpful votes
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Gucci Sneaks
March 9, 2025
Updated review

I've been looking at these sneakers since last year and I can't believe I got them on your site for a fraction of the price. They're in perfect condition!

Date of experience: February 27, 2025

Lovely Loubs!
February 4, 2025
Previous review

I have bought several items from your site and everything has been amazing! The shoes I just purchased are simply lovely, so excited to wear them!

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Excellent Quality
March 9, 2025

I am very pleased with my first purchase. It looks brand new. Timely delivery. I love the product and can't wait to use it.

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Thank you!
March 9, 2025

I just received my new bag and love it! I always have such a good experience purchasing and selling with you all. Thank you for being such a wonderful site to explore for new treasures! My closet and I are so grateful!

Date of experience: February 27, 2025
Utah
1 review
0 helpful votes
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Regarding specific questions I had, I received a well-written, thorough and professional response. I felt as if the representative really cared about helping me. I have made multiple purchases from Fashionphile and have high confidence in their authenticity of high value items.

Date of experience: February 27, 2025
Florida
3 reviews
0 helpful votes
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Excellent experience.
March 9, 2025

I shopped, made my purchase and it arrived two days later. No delays, no issues. The product was exactly as it appeared on the website.

Super easy first time experience. I will be back!

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Great experience
March 9, 2025

The bag was in better shape than what I expected. Although I feel that I should have received a better offer for my trade in.

Date of experience: February 27, 2025
New Jersey
1 review
0 helpful votes
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First Luxury Reserve Purchase
March 9, 2025
Updated review

The luxury reserve process was very straightforward and easy. I made payments as I was ready to and once paid in full, I received my order within a week in the exact condition described. Couldn't be happier.

Date of experience: February 27, 2025

Very happy with purchase
February 4, 2025
Previous review

Happy with the timeliness of email notifications and how well the item was packaged. It felt like I was buying new! The item was as described. I love it and would buy from Fashionphile again in a heartbeat.

Date of experience: January 25, 2025
Connecticut
1 review
0 helpful votes
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Takes too long
March 9, 2025

I paid for a second day delivery, never happened. Customer service only email is listed. All other high end luxury goods vendors have a phone number so customer can call right away if something is not right or just need help

Date of experience: February 27, 2025
AE
1 review
0 helpful votes
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Good experience
March 9, 2025

Delivery was faster than other vendors and the product was as described. I am satisfied. Wpuls buy again.

Date of experience: February 27, 2025
GB
1 review
0 helpful votes
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Great service
March 9, 2025

Personal shoppers were on hand to help with all my questions. Bag came as described. Very happy with the entire service!
Unfortunately I had to pay custom duties & taxes when importing to EU otherwise I would shop with them often!

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Great experience
March 9, 2025

Item was received as described with fast shipping. I always have a great experience with fashionphile. I know I will receive an authentic item. This leaves me with a piece of mind.

Date of experience: February 26, 2025