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business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Texas
1 review
0 helpful votes
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I liked the packaging and the presentation. It was well secure and all the information on the website was correct

Date of experience: March 17, 2025
Illinois
1 review
0 helpful votes
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Photos could have been better
March 27, 2025

I'm happy with my purchase but the photos could have done a better job outlining the imperfections to allow me to make a more informed purchase

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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Item condition was as describe
March 27, 2025

Bag came on time and was in the condition that was described, only thing, please specify if it's medium are large that would help if you're shopping quickly. Thanks

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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VC bracelet
March 27, 2025

My experience has been great- but when I made a purchase on Thursday- few hours later they send me a coupon for 10% off. I really wished I could have used the coupon for this huge purchase-
The bracelet is not in excellent condition- one of the pearls you can see the edges are not fully aligned.

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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Beautiful
March 26, 2025

I was kind of unsure to buy a used purse.
I find your website and saw your reviews and I decided to buy a purse with you, and Im glad I did it. My purse look beautiful,, im really happy

Date of experience: March 16, 2025
Florida
1 review
0 helpful votes
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Lovely
March 26, 2025

I've been a client for over 8 years. Everything I purchase is lovely. Thank you!

Date of experience: March 16, 2025
Virginia
1 review
0 helpful votes
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Gucci slingbacks
March 26, 2025
Updated review

Love my new being shoes. The fit and the price point was reasonable for a brand new pair.

Date of experience: March 16, 2025

Great
December 21, 2024
Previous review

Pleasant. Will buy again. Great selection of items. Good description and photos

Date of experience: December 11, 2024
Utah
1 review
0 helpful votes
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Great price
March 26, 2025

Great price on a relatively new John Hardy collection piece.

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Wow!
March 26, 2025

My purchase was exactly how it was described and pictured, half of the retail price, and I love it! It arrived on time and shipping was free. I have always had a great experience shopping luxury items on Fashionphile.

Date of experience: March 16, 2025
North Carolina
1 review
0 helpful votes
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Description mistake
March 26, 2025

First time shopper at FASHIONPHILE. I've been shopping on other sites for over 10 yrs. I purchased a Chanel camera bag and condition-wise (excellent) it's as described. However, the description noted a removable pouch but there was none. Called them to inquire and was told it was their mistake. Was given an option to return it, no option on price adjustment.

Date of experience: March 16, 2025
Ohio
1 review
0 helpful votes
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Excellent purchase
March 26, 2025

Fast Shipping. No hassle every time I purchase online. My top fave online shop.

Date of experience: March 16, 2025
Kansas
1 review
0 helpful votes
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Perfect Vintage Bag
March 26, 2025

I love my new LV ellipse! It is even better in person and in excellent shape!

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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Celine luggage nano
March 26, 2025

Easy experience, good selection and quality
fast shipping.

Date of experience: March 16, 2025
Pennsylvania
1 review
0 helpful votes
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Bag did not come with authenticity verification. Will be returning

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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Another great purchase
March 26, 2025
Updated review

I enjoy using Fashionphile to shop. My items come packaged safely and they ship out quickly

Date of experience: March 16, 2025

I love shopping on Fashionphile, I trust the quality...
September 23, 2024
Previous review

I love shopping on Fashionphile, I trust the quality of products and pricing

Date of experience: September 13, 2024
Colorado
1 review
0 helpful votes
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Bag and wallet
March 26, 2025

Thanks for the great service, will try to purchase more items later

Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
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Anniversary present to myself!
March 26, 2025

Husband gave me the thumbs up for my purchase of Louis Vuitton Graceful PM from Fashionphile. I couldn't decide, and shopped website for weeks. Fashionphile offered me a considerable discount so I finally pulled the trigger. Box arrived very quickly. I enjoyed the packaging with confetti. Inside was the original box and dust bag to my bag. It was exactly as described on website. Very happy with purchase and will enjoy showing it off. Thank you Fashionphile!

Date of experience: March 15, 2025
California
2 reviews
0 helpful votes
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Great package and excellent price
March 26, 2025

The bag is exactly what the website says and the color is just as the picture. I am so happy to make purchase here

Date of experience: March 15, 2025
Maryland
1 review
0 helpful votes
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Exceptional service
March 26, 2025
Updated review

I love shopping with Fashionphile. Its simple and effortless and they provide exceptional service.

Date of experience: March 19, 2025

Its simple and great
February 7, 2025
Previous review

Its simple and great.

Date of experience: January 28, 2025
Pennsylvania
1 review
0 helpful votes
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Fast
March 26, 2025

Bag was beautiful and in great condition. Shipping was fast

Date of experience: March 15, 2025