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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Pennsylvania
2 reviews
0 helpful votes
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Wonderful
April 5, 2025

I've been eyeing this beaut for a long time. I'm not disappointed at all.

Date of experience: March 26, 2025
Texas
1 review
0 helpful votes
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Reliable Preloved Luxury Partner
April 5, 2025

FASHIONPHILE is always a trusted partner in the preloved market. I never worry about authenticity. They stand behind their listings. Descriptions and photos are accurate. Returns are easy. Whenever I am looking for a retired piece, they are always my go to place.

Date of experience: March 26, 2025
Ohio
1 review
0 helpful votes
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Love my bag!
April 5, 2025

Purchased a Miu Miu tote bag and absolutely love it. I had been wanting one for so long. Beautiful bag high quality and it was so gently used I cant really even tell it isn't new. Shipped quick with tracked shipping. Saves you money and you can find vintage archived styles that aren't around anymore!

Date of experience: March 24, 2025
California
1 review
0 helpful votes
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I received on time, thank u
April 5, 2025
Updated review

I made order on 3/17, then they shipped on 3/19, and I received on 3/24, thanks.

Date of experience: March 25, 2025

Good service, thank u
July 9, 2024
Previous review

Good service, thank u

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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Great!
April 5, 2025

At first, I am not really in the mood to buy a expensive bag, I was touched by Hayley from San Diego. She sent me pictures of different bags. Even in tough time, i decided to keep this bag as my birthday present.
Way to go, Fashionphile!

Date of experience: March 25, 2025
Virginia
1 review
0 helpful votes
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Very professional and descriptive website. Huge plus to have peace of mind for return should an item not work out-but mine did and I'm so happy with my purchase. I would definitely shop online here again!

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Good experience but slow shipping
April 5, 2025

Everything was good but I wish the shipping would've come sooner

Date of experience: March 25, 2025
Florida
1 review
0 helpful votes
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Great business
April 4, 2025

Shipping was fast and the items were delivered and packaged well. One item will be returned due to the size but other than that. I WILL PURCHASE AGAIN!

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
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Exactly as described
April 4, 2025

The item was very well packaged. Appreciate the thank you gift. Glad to get my hard to find item. Thank you!

Date of experience: March 25, 2025
New Jersey
1 review
0 helpful votes
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Easy
April 4, 2025

So pleased with my purchase and found a great deal. Piece was in wonderful condition for the price

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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I Love the Prices!
April 4, 2025
Updated review

The prices are great and it's easy to shop on the website. Also, I love the customer service!

Date of experience: April 3, 2025

I like the ease of using the website and the mailing...
December 10, 2024
Previous review

I like the ease of using the website and the mailing process.

Date of experience: November 29, 2024
Kentucky
1 review
0 helpful votes
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First purchase
April 4, 2025

First purchase of jewelry off a resale site, I researched all and FASHIONPHILE was the most recommended.
My bracelet is absolutely gorgeous and as described.
I'll be shopping this site first from now on.

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
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Seamless
April 4, 2025

It's just so easy to shop and sell. You also know your getting items that are like new so you can be sure what you receive is what you imagined!

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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Always the best!
April 4, 2025
Updated review

I love fashionphile, i always have the best experiences! Thank you guys!

Date of experience: March 25, 2025

The best customer service
February 2, 2025
Previous review

I love this company thank u guys always :) The costumer service is just amazing thanks!

Date of experience: January 23, 2025
California
1 review
0 helpful votes
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Wrong information online
April 4, 2025

The purse was advertised to be aged gold hardware, but on the pictures it looked silver. I thought it may have been the champagne gold color, which can look silver. Upon receipt, it was silver rather than gold. I'm surprised by this mistake. Given it is a Chanel purse. Additionally, the year of the purse was 2019 when Chanel stopped making caviar Chanel mini square in caviar leather in 2018. All of this has made me feel very confused about whether this is an authentic product.

Date of experience: March 25, 2025
Vermont
1 review
0 helpful votes
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Obsessed with my bag!
April 4, 2025

My bag came in near perfect condition (described as very good). So happy with my experience and will definitely be a returning customer!

Date of experience: March 25, 2025
Florida
1 review
0 helpful votes
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Great bag, great experience!
April 4, 2025

I love Fashionphile, they always have the most accurate descriptions and highest standards of authentication, so I trust my purchase is going to arrive (quickly) and in the exact described condition. So happy with my purchase!

Date of experience: March 25, 2025
New Jersey
1 review
0 helpful votes
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Overall experience was excellent. Customer service is very responsive and helpful, resolved my questions quickly

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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Easy Process - Great Product
April 4, 2025

I didn't have any issues through my experience. The condition of the bag stated "excellent" (with faint scratches on hardware) and honestly, I don't even see them. To me, that shows Fashionphile is doing a very thorough inspection of their products. My new bag truly looks brand new! Shipping was very quick and quality of packing was good.

Date of experience: February 24, 2025
North Carolina
1 review
0 helpful votes
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I was impressed by the quick response and additional photos that the Fashionphile personal shopper provided about this LV handbag. I was pleased with the quality of the handbag, care in packing my bag and for the quick delivery. This is my first purchase, and it will not be my last.

Date of experience: March 24, 2025