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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Canada
5 reviews
15 helpful votes
Follow Ruth S.
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Trash!
February 17, 2016

Do not buy from these rogues. The goods are nothing like the photographs they show. And the sizes are nowhere near what they purport to be. An XXXL jacket, would not fit my 8 year old daughter and she has a 28 inch chest.
The so called faux fur trim, looks like a drowned rat, I would not wear it if you paid me over time!
BUYER BEWARE.

Date of experience: February 16, 2016
New York
1 review
13 helpful votes
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Horrible!
February 16, 2016

I ordered January 6th and received an email on January 23rd saying that one of the items was out of stock. So I email back asking for a coupon for the value of the item. I'm still waiting for a reply. They shipped my order January 30th. I received the package February 10th. The clothes went to the garbage that's how bad they were! Some advice to those who see the pictures on their site they are disgusting and cheap! Lesson learned never again will I order from sites like this! By the way they don't refund your money they offer coupons!

Date of experience: February 16, 2016
New York
1 review
0 helpful votes
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Customer Service is great
February 17, 2016

I have dealt with Rachel from customer service and she is absolutely a pleasure to deal with! I ran into difficulty with my order and she was patient each time we emailed back and forth

Date of experience: February 16, 2016
Florida
1 review
11 helpful votes
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Complete and utter scam
February 16, 2016

Customer service is ridiculous. I paid for the item back in October, had to go through a couple months of re-sending, non-receipt, and items being out of stock before they finally agreed to give me a refund. I was told that I'll be receiving a refund via my original payment method on 1/20. Now it's been almost an entire MONTH and I still have not yet received my money back. Fashionmia is a scam.

Date of experience: February 16, 2016
Maryland
1 review
1 helpful vote
Follow Lilian L.
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Customer service
February 16, 2016

Very nice customer service. They respont very nice to my wish for exchange of my dress. The dress is also what i expected.

Date of experience: February 16, 2016
New York
1 review
1 helpful vote
Follow Gail L.
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Dressing for a afternoon Tea Party
February 17, 2016

Recently purchased a dress from Fashionmia and found the quality of the dress to be excellent. Looked like I purchased it from an expensive store. I will definitely be shopping again for a dress for a wedding I have to attend in March!

Date of experience: February 16, 2016
Indiana
1 review
1 helpful vote
Follow Kimberly C.
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I purchased 8 dresses for an upcoming cruise. The quality of the dresses exceeded my exoectstions and are comparable to Macy's or Nordstrom. 3 of the dresses were no longer available (I ordered from clearance), Amy from customer service had me pick out 3 new dresses and waived the difference in cost (about 3 dollars more than my original selection). I will definitely order from this site again!

Date of experience: February 16, 2016
Arkansas
1 review
10 helpful votes
Follow Coquette G.
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Customer Service Review
February 17, 2016

My review is for customer service only! Ok so I wasn't very lucky with my orders because of sizing and quality was subpar! I sent an email to Fashion Mia expressing my concern. The customer service department was very accommodating. They gave me several options to right the wrong. They will do everything possible to make sure you are happy. At the end of the day, it wasn't worth it for me to send the items back. Instead, they will just give me a credit so I can order whatever I want in the future!

They will ask you to write a good review in order to get the credits or you can ship the items back for refund. I will give them one last chance!. Items take well over a month, so if you need them quickly, good luck.

Thank you FashionMia for being awesome!"

Date of experience: February 16, 2016
North Carolina
1 review
13 helpful votes
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Don't buy from them
February 16, 2016

Crap company. I put in an order on January 10,2016. It is now February 16th and I have not received my merchandise. In addition to this they have charged me for 5 items that I did not order. I sent them an email the day of my order telling them that items I did not order were showing up on my confirmation email. A few days later they sent an email back saying they would credit my account but that would take 7-10 days. It has been way longer than 7-10 days. I have no merchandise and they have my money and no credit has been given for the items I did not order. Awful, awful, awful.
Wish I
Had read the reviews before ordering.

Date of experience: February 16, 2016
Illinois
1 review
15 helpful votes
Follow Ron A.
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Stay away
February 16, 2016

I want to warning people to stay away from this scam web site. I was trying to write my comments from my bad experience on there page on Facebook but they block me and I'm an able to share my issue with every one so they don't screwed up just like me. Im surprised that this web site is not on the news yet, and no body sew them. Its really not fair for taking people money and ran away. I hope every one can read these comments before they submit an order.

Date of experience: February 15, 2016
Virginia
1 review
11 helpful votes
Follow Razita E.
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Scam!
February 16, 2016

They put picture of nice models, but sent you something purely made from very chip quality which won't look like a picture at all. They are the joke! Never buy from them! And it's very hard to return the item and get money back from them!

Date of experience: February 15, 2016
Arizona
1 review
13 helpful votes
Follow Afsaneh K.
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I received a dress that is not comparable with its image on fashionmia website. The swing is inexperienced. Most of the seams are sewn by wrinkles. I contacted them several times but never answer me.

Date of experience: February 15, 2016
Arkansas
1 review
7 helpful votes
Follow T D.
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I ordered a coat in an extra large size thinking it would be more than enough room for big bulky sweaters. I received the order coming from CHINA - 3 weeks later. The coat was so small it would have taken a contortionist to get both arms in it. I had on a thin t-shirt trying it on - forget the bulky sweater. The sizing chart is not even close. There return policy is a joke. You have to pay for their mistakes by paying for the shipping to return to CHINA. To return the coat would cost me $103. What a scam!

Date of experience: February 15, 2016
Australia
1 review
8 helpful votes
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I wouldn't buy their products again simply because I am afraid that some poor underpaid underage child has made them under duress. The dress I ordered for my daughter took three months to arrive. Each time I contacted their support team i always receive a reply, which was good. However i was told the dress would take longer than usual because they had to buy the fabric form the market.
I ordered in November and received the dress last week (Feb) and it is nothing like the one pictured. It has loose thread hanging off everywhere and is poorly finished and the wrong size. The print and colour of the fabric is completely different to the picture and also the lace detailing does not exist at all. The lining is awful and lumpy in places. I dare not even complain about it in case some poor child gets flogged. I'll just cut my loses and won't buy from them again.

Date of experience: February 15, 2016
Canada
1 review
2 helpful votes
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Thanks
February 16, 2016

I had problem with size, they fixed my problem in a timely manner.

Date of experience: February 15, 2016
Texas
1 review
3 helpful votes
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Love it! (:
February 15, 2016

I ordered a long, beautiful coat from there and it was even prettier in person than it was on the website. I LOVED it and I would recommend this site to anyone looking for amazingly cute clothes at an affordable price. Their clothes are of great quality and they ship fast. I can't wait til my next order!

Date of experience: February 14, 2016
New York
1 review
6 helpful votes
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Horrible
February 14, 2016

Regret that i ordered clothes from fashionmia. Cheaply made fabric and sizing too small. It seems to me their sizes go according to chinese women. Took 6 weeks for my order to arrive and still waiting for my other three items. There is no one to contact to return the items.
Beware, dont buy from them

Date of experience: February 14, 2016
Pennsylvania
1 review
0 helpful votes
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Very pleased!
February 15, 2016

Very nice clothing and great sales that can make clothing affordable! If there were any issues they got back to me very quickly and they were fixed! Got my items quickly! I would recommend anyone to purchase items from this website!

Date of experience: February 14, 2016
Canada
1 review
5 helpful votes
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I ordered shoes over three weeks ago and can not get a answer. Donna Lovett *******@rogers.com can someone please get back to me someone - I want to order more dresses but afraid to unless you answer - you took money out rignt away. Please acknowledge

Date of experience: February 14, 2016
Texas
1 review
4 helpful votes
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The dresses I ordered in a size medium are so small they fit my friends 12 year old daughter! Who ever does the sizing of the clothing line needs to make adjustments for European & American women.

I don't see a way of getting my money back as there are no return addresses or contact information.

Date of experience: February 14, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China