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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

California
1 review
2 helpful votes
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I recently bought a dress I was unsatisfied with (the dress itself was very pretty, just too big for me) and I contacted Customer Service to inquire about returns they were helpful, responsive, and answered my emails within 24 hours. Unfortunately, shipping costs prohibit returning it, but we worked out a fair exchange. I cant wait to get my replacement items-- I bet they're going to be really cute!

EDIT: BOTTOM LINE: KEEP AWAY from Fashion Mia! Where the fashions and your money are both MIA: Missing In Action.
I opted for a partial refund instead of an exchange. The refund took forever and I kept getting multiple emails from different people at different hosts and they kept asking for the PASSWORD to my paypal account. So, I threatened to file a claim with the FTC, the BBB, and a slew of other acronym agencies and I finally got my refund, but it still took FOREVER...

Date of experience: March 12, 2016
Florida
1 review
16 helpful votes
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My one sentence review would be "Run quickly away from any FashionMia product; they don't look like the pictures; they are of poor quality (you get what you pay for); reasonable shipping cost for one dress until you want to return it ($166.00 US money); I am donating the dress to Good Will rather than return.

Date of experience: March 12, 2016
Oregon
1 review
2 helpful votes
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Excellent customer service
March 12, 2016

I was sad I got a small sweater and meant to order a large. The quality was more than I expected. It looked just like picture. They emailed me back promptly and offered me a coupon to order a large. Suggested I give away the small as the shipping could be costly. I think that excellent customer service and will be ordering again and cannot wait to get the large!

Date of experience: March 11, 2016
Iceland
1 review
9 helpful votes
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No customer service
March 11, 2016

I purchased 2 dresses last Dec. 12 2015 and everything go good, that is why i purchased again last Feb 06 2016 but right after my payment they put a note that my order will be process after the holidays because they have this Chinese New Year so they said they resume processing everything in chronological order in Feb. 15,2016. Since it has been over a month when i made my order then i try to contact the customer service by writing them email so that they can give me at least a tentative date when can they dispatch my order but there is an automatic computer reply note telling that they will reply after 72 hours but sad to say i did not get any reply and i wrote to customer service again but i do not know if they really care to reply... i am pessimistic about them now

Date of experience: March 11, 2016
Virginia
1 review
1 helpful vote
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Perfect for my budget
March 11, 2016

Perfect for my Budget!

I love this website. They always have the latest fashion trends and even some good old ones! I have never had a problem with them! I cant wait to fill up my next basket with affordable clothes that I look great in.

Date of experience: March 11, 2016
Ohio
1 review
4 helpful votes
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I ordered a coat that ended up being too small in the bust. I e-mailed the company to try to exchange for a larger size and although it took a little while, I got a response that absolutely surprised me. They asked me if I knew someone who could use the coat, and that I could give it to them instead of shipping the item back and they will give me credit towards purchasing a larger coat. I was pleasantly surprised! What a great gesture!

Date of experience: March 11, 2016
California
1 review
11 helpful votes
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Very dissatisfied
March 10, 2016

It took for ever to get what I ordered still waiting for one iteam I ordered in January. The clothes are not the size i thought they were and one dress came ripped. I would not recommend anyone order from this place.

Date of experience: March 10, 2016
Florida
1 review
3 helpful votes
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Coat
March 11, 2016

I recently ordered a coat the customer service was excellent very helpful and reliable my order came promptly and reliable service would definitely order again

Date of experience: March 10, 2016
Australia
1 review
2 helpful votes
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Awesome
March 11, 2016

It was really nice to do shopping with fashionmia. All my dress was perfect and i got so many compliments when i went for a party. Delivery did not take long to arrive. I ordered one dress for my cousin as well and she liked it so much. Great customer service as they answered all my question in perfect manner.

I would highly recommend shopping with fashionmia

Date of experience: March 10, 2016
Australia
1 review
1 helpful vote
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Excellent products
March 11, 2016

FashionMia is a great website for great quality fashionable products. I purchased a jumper and its well made of quality material for a excellent price. I would recommend to family and friends anytime! Cannot wait to make future purchases.

Date of experience: March 9, 2016
Australia
1 review
11 helpful votes
Follow Dianne G.
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Should have checked reviews before ordering, cheap, nasty fabric, dresses look NOTHING LIKE photos on their website. Thought it was an American Fashion site with US dollar payment system... guess again turns out to be some Asian sweat shop. Different tracking numbers are supplied when asking where is my delivery, so far have received 2 dresses from 3 I ordered. The old adage of YOU GET WHAT YOU PAY FOR certainly applies to this site. BEWARE CHEAP PRICES MEANS CHEAP, NASTY GOODS

Date of experience: March 9, 2016
Massachusetts
1 review
1 helpful vote
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I would shop there again.
March 11, 2016

I ordered 5 dresses for my wife. It was during the Chinese new year, and I understand the delay. 3 of them arrived first. It is always tricky to purchase any cloth online but the quality was good. Unfortunately, some of them didn't fit. So I contacted the customer service through E-mail and they responded within a day. The response was pleasant and very easy to work with. They resolved the issue right away and I am pretty satisfied. I would shop there again.

Date of experience: March 9, 2016
Georgia
1 review
1 helpful vote
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Great deals!
March 11, 2016

Quality products at a great price! I ordered a black dress for a low price, and it was great quality! I would recommend this store to anyone looking to buy good clothing at a low and affordable price.

Date of experience: March 9, 2016
GB
1 review
9 helpful votes
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Following my last review I returned all items to China $75 dollars worth and they are now telling me they have not recieved the items which are "signed for" and paid £20 for the postage. So I am money out just because the items just because they did not fit. DO NOT BUY FROM THIS SITE. Buy from catalogues instead. At least if they don' t fit you can return them and get your money back. These crooks have no returns facility so they just assume you will just forget about it if they don't fit and now I know they do not conform to normal european standard sizes. DO NOT BUY FROM THIS SITE. You would be as well just opening your wallet and throwing the money into the sea.

Date of experience: March 9, 2016
Canada
1 review
9 helpful votes
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Scam
March 10, 2016

I ordered 3 items in january and they sent me nothing! I've been wating since then, and now its march. I emailed them several times but they did not reply! Fashonmia is a nasty fake and a big scam.

Date of experience: March 9, 2016
California
1 review
1 helpful vote
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Fashion mia
March 11, 2016

My experience shopping with fashion Mia was great. The prices were low and merchandise was cute. Customer service was very helpful and nice. I'll be shopping there again.

Date of experience: March 9, 2016
Australia
1 review
8 helpful votes
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I ordered 7 dresses 4 weeks ago and received 3 yesterday. The rest of the order is apparently on its way according to their website.
What disappoints me though is the poor quality of the materials of the dresses! Looks nothing like on the website. Thought I was ordering from the US as prices are in USD. I should've checked the reviews before ordering. My heart sank when I opened my order. Thread is sticking out on one of the dresses. Basically the dresses look like I made them myself (and I don't sew). The length (and colour shade) is also different from the pic on the site. One dress is completely see through. Out of the 3 dresses I've received, only one is satisfactory. I guess I need to be grateful reading other reviews where no item was good enough.
I am dreading to see the rest of my order when I receive it as most of the remainder of the dresses are dinner dresses. I've been so looking forward to these dresses I'm utterly disappointed.

Date of experience: March 9, 2016
California
1 review
0 helpful votes
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Excellent!
March 9, 2016

I ordered around 7 items and all of them turned to be of very good quality. It also looks as elegant as we can see online. I liked the material very much. The customer service is very good. They respond promptly

I had ordered wrong size and for return the shipped cost had to be owned by me the company were sorry about it and asked me not to return and gave me refund

Date of experience: March 9, 2016
Maryland
1 review
1 helpful vote
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Very good custromer services.
March 9, 2016

I did many orders at difference moments and i have problems just one time and customer services find a solution for me fast and easy. Sometimes it can take more time for delivery, but I can trust packages won't be lost. Carol from Costumer services, was very polite with me. I like to do shopping here. Waiting for my next order - Thank you so much. :)

Date of experience: March 9, 2016
Mississippi
1 review
18 helpful votes
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Don't believe it!
March 9, 2016

If anyone gives this company Fashionmia, a good review, they are liars and working for the company! This site is a scam and they know it. If they find get in contact with customer service by phone y don't they ever leave the #? Cause they're lying! Don't believe them!

Date of experience: March 9, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China