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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I recently bought a dress I was unsatisfied with (the dress itself was very pretty, just too big for me) and I contacted Customer Service to inquire about returns they were helpful, responsive, and answered my emails within 24 hours. Unfortunately, shipping costs prohibit returning it, but we worked out a fair exchange. I cant wait to get my replacement items-- I bet they're going to be really cute!
EDIT: BOTTOM LINE: KEEP AWAY from Fashion Mia! Where the fashions and your money are both MIA: Missing In Action.
I opted for a partial refund instead of an exchange. The refund took forever and I kept getting multiple emails from different people at different hosts and they kept asking for the PASSWORD to my paypal account. So, I threatened to file a claim with the FTC, the BBB, and a slew of other acronym agencies and I finally got my refund, but it still took FOREVER...
My one sentence review would be "Run quickly away from any FashionMia product; they don't look like the pictures; they are of poor quality (you get what you pay for); reasonable shipping cost for one dress until you want to return it ($166.00 US money); I am donating the dress to Good Will rather than return.
I was sad I got a small sweater and meant to order a large. The quality was more than I expected. It looked just like picture. They emailed me back promptly and offered me a coupon to order a large. Suggested I give away the small as the shipping could be costly. I think that excellent customer service and will be ordering again and cannot wait to get the large!
I purchased 2 dresses last Dec. 12 2015 and everything go good, that is why i purchased again last Feb 06 2016 but right after my payment they put a note that my order will be process after the holidays because they have this Chinese New Year so they said they resume processing everything in chronological order in Feb. 15,2016. Since it has been over a month when i made my order then i try to contact the customer service by writing them email so that they can give me at least a tentative date when can they dispatch my order but there is an automatic computer reply note telling that they will reply after 72 hours but sad to say i did not get any reply and i wrote to customer service again but i do not know if they really care to reply... i am pessimistic about them now
Perfect for my Budget!
I love this website. They always have the latest fashion trends and even some good old ones! I have never had a problem with them! I cant wait to fill up my next basket with affordable clothes that I look great in.
I ordered a coat that ended up being too small in the bust. I e-mailed the company to try to exchange for a larger size and although it took a little while, I got a response that absolutely surprised me. They asked me if I knew someone who could use the coat, and that I could give it to them instead of shipping the item back and they will give me credit towards purchasing a larger coat. I was pleasantly surprised! What a great gesture!
It took for ever to get what I ordered still waiting for one iteam I ordered in January. The clothes are not the size i thought they were and one dress came ripped. I would not recommend anyone order from this place.
I recently ordered a coat the customer service was excellent very helpful and reliable my order came promptly and reliable service would definitely order again
It was really nice to do shopping with fashionmia. All my dress was perfect and i got so many compliments when i went for a party. Delivery did not take long to arrive. I ordered one dress for my cousin as well and she liked it so much. Great customer service as they answered all my question in perfect manner.
I would highly recommend shopping with fashionmia
FashionMia is a great website for great quality fashionable products. I purchased a jumper and its well made of quality material for a excellent price. I would recommend to family and friends anytime! Cannot wait to make future purchases.
Should have checked reviews before ordering, cheap, nasty fabric, dresses look NOTHING LIKE photos on their website. Thought it was an American Fashion site with US dollar payment system... guess again turns out to be some Asian sweat shop. Different tracking numbers are supplied when asking where is my delivery, so far have received 2 dresses from 3 I ordered. The old adage of YOU GET WHAT YOU PAY FOR certainly applies to this site. BEWARE CHEAP PRICES MEANS CHEAP, NASTY GOODS
I ordered 5 dresses for my wife. It was during the Chinese new year, and I understand the delay. 3 of them arrived first. It is always tricky to purchase any cloth online but the quality was good. Unfortunately, some of them didn't fit. So I contacted the customer service through E-mail and they responded within a day. The response was pleasant and very easy to work with. They resolved the issue right away and I am pretty satisfied. I would shop there again.
Quality products at a great price! I ordered a black dress for a low price, and it was great quality! I would recommend this store to anyone looking to buy good clothing at a low and affordable price.
Following my last review I returned all items to China $75 dollars worth and they are now telling me they have not recieved the items which are "signed for" and paid £20 for the postage. So I am money out just because the items just because they did not fit. DO NOT BUY FROM THIS SITE. Buy from catalogues instead. At least if they don' t fit you can return them and get your money back. These crooks have no returns facility so they just assume you will just forget about it if they don't fit and now I know they do not conform to normal european standard sizes. DO NOT BUY FROM THIS SITE. You would be as well just opening your wallet and throwing the money into the sea.
I ordered 3 items in january and they sent me nothing! I've been wating since then, and now its march. I emailed them several times but they did not reply! Fashonmia is a nasty fake and a big scam.
My experience shopping with fashion Mia was great. The prices were low and merchandise was cute. Customer service was very helpful and nice. I'll be shopping there again.
I ordered 7 dresses 4 weeks ago and received 3 yesterday. The rest of the order is apparently on its way according to their website.
What disappoints me though is the poor quality of the materials of the dresses! Looks nothing like on the website. Thought I was ordering from the US as prices are in USD. I should've checked the reviews before ordering. My heart sank when I opened my order. Thread is sticking out on one of the dresses. Basically the dresses look like I made them myself (and I don't sew). The length (and colour shade) is also different from the pic on the site. One dress is completely see through. Out of the 3 dresses I've received, only one is satisfactory. I guess I need to be grateful reading other reviews where no item was good enough.
I am dreading to see the rest of my order when I receive it as most of the remainder of the dresses are dinner dresses. I've been so looking forward to these dresses I'm utterly disappointed.
I ordered around 7 items and all of them turned to be of very good quality. It also looks as elegant as we can see online. I liked the material very much. The customer service is very good. They respond promptly
I had ordered wrong size and for return the shipped cost had to be owned by me the company were sorry about it and asked me not to return and gave me refund
I did many orders at difference moments and i have problems just one time and customer services find a solution for me fast and easy. Sometimes it can take more time for delivery, but I can trust packages won't be lost. Carol from Costumer services, was very polite with me. I like to do shopping here. Waiting for my next order - Thank you so much. :)
If anyone gives this company Fashionmia, a good review, they are liars and working for the company! This site is a scam and they know it. If they find get in contact with customer service by phone y don't they ever leave the #? Cause they're lying! Don't believe them!
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...

