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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great Customer Service
March 17, 2016

Although my dress purchase ended fitting smaller, their customer service was superb and gave me a lot of options with the sizing issue! Thank you FasionMia!

Date of experience: March 16, 2016
Virginia
1 review
19 helpful votes
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I ordered $90 worth of stuff and after submitting my order, I was reviewing the return policy and it stated that I must ship items back to China. I do not agree with labor practices in China, and I didn't want to have to pay shipping back to Asia. I cancelled within 24 hours and received an email the next day stating that I would receive a refund. I never did, and I disputed with my bank, but now they are saying there is nothing they can do, as the "company" is claiming it was a legitimate purchase. THIS SITE IS A COMPLETE SCAM. There isn't even a contact number on their site, which is a huge red flag. I have learned my lesson, and as of today I have received numerous alerts from my bank that fraudulent activity is occurring on my account from online gaming forums in Asia and Europe. I never had this issue prior to using Fashion Mia, so undoubtedly it is because of this purchase. DO NOT PURCHASE ANYTHING ON THIS SITE!

Date of experience: March 16, 2016
Texas
1 review
10 helpful votes
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Poor Service - Crooks
March 16, 2016

I bought items, there sizes are off. I could not return it, the shipping is as much as the items and a restocking fee will apply. They charged me for my full order. Cancelled the back order items and never gave me my credit. So I'm out of the full amount with half the products. GREAT! They should tell you they ship from China and cannot service their customers. Unethical and wrong! DO NOT BUY FROM THEM>

Date of experience: March 16, 2016
Oklahoma
1 review
12 helpful votes
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FASHIONMIA IS A SCAM!
March 16, 2016

I ordered $90 worth of clothes three months ago and have only relieved a couple items. The items I HAVE received are of terrible quality and customer service in AWFUL. Please do not fall for this scam.

Date of experience: March 15, 2016
California
1 review
11 helpful votes
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Poor quality
March 15, 2016

I purchase two items and the quality of the product is totally different from the item I see in the picture of the Website, I recommend don't buy any product from FasionMia

Date of experience: March 15, 2016
Iowa
1 review
11 helpful votes
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Worst Mistake Ever!
March 15, 2016

I order the clothes last month and nothing has arrived yet! I sent an email asking why I hadn't gotten anything and they deleted my account. Please don't buy from them.

Date of experience: March 15, 2016
New York
1 review
10 helpful votes
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Untrustworthy
March 15, 2016

Absolutely horrible company. Ordered a dress two months before I needed it for a wedding - website stated 3-5 days S/H. Emailed company after I had been charged for the dress and it was in "processing" for a month and they could not tell me the status of the dress, or offer any actual customer service. Finally after sick of waiting, I contacted the company again to get a refund. They offered me a $5 coupon for my next order with the message "are you sure you want a refund?" Very unprofessional, took me 3 emails to finally get a refund - which they sent me to another website to add my credit card information and refund amount - sounds sketchy to me! Needless to say, I'm now out the cost of the dress with nothing to show for it. DO NOT BUY FROM THIS COMPANY.

Date of experience: March 15, 2016
New Jersey
1 review
9 helpful votes
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THeeee WORST!
March 15, 2016

DON'T ORDER UNLESS YOU WANT TO WAIT A MONTH FOR YOUR ITEMS... THee WORST WEBSITE EVER NICE CLOTHES POOR CUSTOMER SERVICE AND POOR ESTIMATED SHIPPING DATE... KEEP IN MIND THE ITEMS ARE COMING FROM CHINA!

Date of experience: March 15, 2016
Virginia
1 review
8 helpful votes
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I ordered the first of February and its now March 15th and I still have not received my order, but they were very quick to take my money.

Date of experience: March 15, 2016
New York
1 review
2 helpful votes
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Hot Site
March 15, 2016

I was very hesitant to buy anything from online, especially when it comes to sites I have never bought from before. But fashionmia is an amazing site to buy a variety of clothes from with a very reasonable price. I had a few questions about their shipping and they replied back very fast and politely. Thank you fashionmia for your amazing service. Also, the clothes came in exactly the way they looked online. Very satisfied!

Date of experience: March 14, 2016
Germany
1 review
2 helpful votes
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Absolutely great!
March 15, 2016

I bought this lovely dress and so happy with the service and purchase. Everything went through smoothly from selection to payment to shipping and delivery. The item came well packaged and arrived in great shape. I will definitely buy again.

Date of experience: March 14, 2016
Australia
1 review
26 helpful votes
Follow Fatima F.
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They will take your money but won't send you the clothes. 4 month and I am still waiting. They are also known by other names on Facebook (that is TB dress) so be aware of those as well. I wish I read these reviews before.

Date of experience: March 14, 2016
Ohio
1 review
16 helpful votes
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Poor service. I ordered a dress in December and it is now March and I have not received the item and the reason I needed the dress is now over. I will never use this company again.

Date of experience: March 14, 2016
Texas
1 review
15 helpful votes
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A bunch of thieves
March 14, 2016

This company will not refund my money! I saw their ad on Wayfair so thought they would be okay, makes me rethink about ordering from Wayfair too. Bunch of thieves! Stay Away!

Date of experience: March 14, 2016
California
1 review
18 helpful votes
Follow Loretta E.
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I purchased three items. One was a size M (I wear a S). I couldn't even get it over my head. The other two items were cheaply made and thin. I recommend not to buy from Fashionmia in China!

Date of experience: March 13, 2016
New Hampshire
2 reviews
3 helpful votes
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Good review
March 15, 2016

I am commanding the professionalism of the fashionmia consumers service for the particular attention they have given to my issue. I thank them for their patience and devoted services. They have converted me as a recurring consumer of fashiomia.

Date of experience: March 13, 2016
Kentucky
1 review
16 helpful votes
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Stay away
March 13, 2016

It took 45 days for my order to get here and non of the shirts fit cheap cheap product. No communication at all had to file a dispute. Lesson learned... that was 2yrs and I got an email today asking if I got my order!

Date of experience: March 13, 2016
New York
1 review
6 helpful votes
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Excellent Customer Service
March 13, 2016

Customer service is a lost art. It is great to know of a company that understands this vital business principle and puts it into practice in such an efficient manner.

I wanted to take this opportunity to compliment Fashionmia on the excellent service I received from the company. Fashionmia went the extra mile to ensure my satisfaction and successfully made every effort to assist me and guarantee my repeat business. I will recommend Fashionmia to all my associates, clients, family and friends.

Date of experience: March 13, 2016
Washington
1 review
1 helpful vote
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Variety Galore
March 13, 2016

If you are slim-shouldered and small boned, this company is the place for you! I love how many cutastic tops and coats I could buy for my willowy niece. Seriously... A plethora of adorable styles for bird boned folk, and as i said previously, variety aplenty.

Date of experience: March 12, 2016
Colorado
1 review
19 helpful votes
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It has been 44 days
March 12, 2016

I ordered 4 items on January 30. (B*******)
On February 29, I reviewed one of the items.
(Blue Jean Jacket)

The item had problems with the buttoning, and had no openings.

The three items have still not been sent to me and it has been 41days.

We checked the tracking and the packages could not be found, and we would like to know what happened to them.

We already payed the card payment, so we would like you guys to take responsibility and get this issue solved.

We will be looking forward to a response.

Mar15'2016
U.S. A

Date of experience: March 12, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China