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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

New York
1 review
9 helpful votes
Follow Ashley K.
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This website is a scam. I placed my order on Feb 18. By March 6th, I canceled and asked for a refund. It is now April 6th and have not received my refund but they're sure giving me the run around. Please don't waste your time or money with them.

Date of experience: April 6, 2016
Kentucky
4 reviews
26 helpful votes
Follow Brianna B.
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Most ridiculous site I've had the unpleasure of shopping at yet. Dress was sized 2 - 3 sizes too small, made from different fabric altogether, even the polka dot print was made of different sized dots and the trim was a completely different color completely. I even felt bad giving to the Good Will!

Date of experience: April 5, 2016
Colorado
1 review
11 helpful votes
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If you ever even receive your order, chances are it'll be wrong. Months to ship... Seriously. What a scam. I'm so embarrassed I fell for this $#*!. Too bad negative stars isn't an option.

Date of experience: April 5, 2016
Georgia
1 review
12 helpful votes
Follow Tamika G.
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I ordered a dress in January and as I write to you in April, I have still not received my dress. I did not hear anything from their customer service or any part of their company to tell me that my dress was in back order or not in or NOTHING. I decided to send an email last month to inquire about my merchandise. I received an email stating that it hasn't been shipped and is still in process and I can order something else or go find the item in a store (I have never heard of such a crass response). Against my better judgement I chose to wait, and 4 weeks later my merchandise is still in the processing status with no known delivery date. I sent an email demanding my money back. I was never offered any type of compensation, or NOTHING. NEVER WILL I DO BUSINESS WITH THEM OR ALLOW ANYONE I KNOW TO.

Date of experience: April 5, 2016
Washington
1 review
8 helpful votes
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B. S. company
April 5, 2016

I order my clothes at the beginning of Feb, I have received only 4 out of 9 items. I have repeatedly sent emails in which I was told that one was to be shipped in 48 hrs which I never received the rest of my order will be shipped when the manufacturing coo has them. I will never ever shop at this company again. They take your money out of it card in less then two minutes but can't send my clothes to me in a good amount of time. This company is bullish**!

Date of experience: April 5, 2016
New York
1 review
18 helpful votes
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Please please dont take this as another review. I am going to do a YouTube video showing just how terrible their items are. I attached photos to show you what I received. It is really the worst quality of clothing I have ever seen. I am asking for a full refund on the 2 dresses I purchased. PLEASE DO NOT ORDER FROM THIS COMPANY.

Date of experience: April 5, 2016
New Jersey
1 review
10 helpful votes
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SCAMMED!
April 5, 2016

Believe what you read in all their reviews! This company is the worst! I purchased items ($110 worth) 1in the beginning of January (6th to be exact) in hopes to getting my order BEFORE Valentine's Day. That didn't happen. And when I got the clothes (material is so CRAPPY!) I immediately contacted them for a return because most of the items didn't fit. After about a month of going back and forth through emails (because they had "NO RECORD" of my order... which I think is part of their scam) They informed me that they only accept exchanges within 30 days of purchase and I was now OVER 30 DAYS! Well that's pretty convenient considering it was WELL PAST 30 DAYS THAT I RECEIVED MY MERCHANDISE! I actually just wanted to return the clothing back (I would pay for the shipping) and even get something in exchange. They wouldn't do that. They offered me $20 voucher to shop more at Fashion Mia. Really?
STAY AWAY FROM THIS COMPANY!
STAY AWAY FROM THIS COMPANY!
STAY AWAY FROM THIS COMPANY!
STAY AWAY FROM THIS COMPANY!
STAY AWAY FROM THIS COMPANY!
STAY AWAY FROM THIS COMPANY!
STAY AWAY FROM THIS COMPANY!

OH AND THEY EMAIL YOU A DIFFERENT EMAIL EACH TIME THEY CORRESPOND WITH YOU - SCAMMERS!

THEIR 5 STAR REVIEWS ARE ALL FAKE!

Date of experience: April 5, 2016
Texas
2 reviews
10 helpful votes
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Horrible Quality
April 5, 2016

The shipping takes forever and the quality of the clothes is terrible. It is cheap junk. You can never get a hold of anyone about your problems either. I would never recommend this place again.

Date of experience: April 5, 2016
Oklahoma
1 review
7 helpful votes
Follow B R.
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The item I ordered was a coat and the arms on the coat were exceptionally short so I contacted this company. They authorized a return and sent me instructions to return the item, which I followed. I had to pay return shipping (to CHINA) and I waited for my account to be credited. 6 weeks later, the package was returned to my home with a notation that the company refused to accept the return! When I contacted them yet again, they promised a refund within 7-15 days. 20 days later, I still have no refund.

Date of experience: April 5, 2016
California
1 review
6 helpful votes
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Patience
April 5, 2016

I am always not sure about shopping on line however I am very happy to say that I found a new site that is awesome my dress arrived and it actually was what was on the website. In a world of scams it's great to find a place that is the exception. Thank you and I look forward to many more orders.

Date of experience: April 5, 2016
Washington
2 reviews
19 helpful votes
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BUYER BEWARE!
April 5, 2016

Dress looks nothing like picture on website. Very poor workmanship. Will probably donate to Goodwill... but I don't think they will accept it. Dress is most likely going in the trash. Will not even bother to return it. Not worth the hassle... not for $18.95. WILL NEVER BUY FROM FASHIONMIA AGAIN! UPDATE 4/5/16 - I opened a dispute with FashionMia via Paypal late last night. This morning, they REFUNDED all of my money. Yay! While I am definitely displeased with most aspects of FashionMia, I must give them props for customer service. UPDATE 4/12/16 - This morning I received a message from Nina at FashionMia. Since I got my money refunded (Thanks to Paypal, NOT FashionMia), she asked me to write a positive review or at the very least remove my negative review. Not going to happen. My review stands. And, I am offended that she is taking her time to try to get people to give good reviews. That time would be better spent working on getting refunds to all the people FashionMia has defrauded. Stay away from FashionMia, folks. The company is NO good.

Definitely not what my daughter was expecting.
Date of experience: April 5, 2016
Massachusetts
1 review
10 helpful votes
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FAKE
April 5, 2016

You are a fake cheap person if you buy anything from this website. I bought like 10 "beautiful lookin" dresses and they ALL came ripped, seen from bad cheap fabric. They ripped just as soon as I started putting them on and came about 4 months free I ordered. Warning! Don't buy from this website. It's a total rip off.

Date of experience: April 4, 2016
Connecticut
1 review
11 helpful votes
Follow Lesa C.
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I bought three dresses knowing it was a gamble but figured 10$ a dress wasn't a bad gamble. I spent 40$ all together! Great price for 3 dresses! I even ordered 2 sizes bigger than usual to make sure they fit because I know this company runs small, very small. I was excited to see my dresses arrived within less than 1 month, ordered on March 8 and received on April 4. The dresses were not as the picture portrayed. The jackets on the dresses looked like a printouts. The dresses looked more like costumes than outfits to wear out. The fabric was so cheap and easy to rip. Size was good, ordered xxlarge for 5.3 size 12 US. One dress was sewed incorrectly and so it slanted across my chest. Strings were hanging off one of the dresses. The material was also see through on all dressed and very thin, which it should not be see through. I do not recommend this company. Save your money and don't gamble like I did! I ordered J8O/*******, JZA/*******, and LPF/*******

Date of experience: April 4, 2016
Illinois
2 reviews
1 helpful vote
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Love my purchase
April 4, 2016

My first purchase and will not be my last. Very nice three-quarter length princess coat. I love it! I bought it in XL and should have ordered XXL. I gave the XL to my niece and will be ordering my XXL ASAP. I WILL BE BACK! Thanks Fashionmia!

Date of experience: April 4, 2016
Texas
1 review
13 helpful votes
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FAKE
April 4, 2016

Who order clothes and it takes 3 months to get them and you still don't have ALL MY ITEMS This company is the worst sight and I would not recommend a Dog to them!

Date of experience: April 4, 2016
Kansas
1 review
23 helpful votes
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SCAM! Buyer beware
April 4, 2016

I can't believe I wasted money buying from this company. It is in China, which is not disclosed on the website. The items are cheap, poorly made and sizing is ridiculous. I ordered an XL and the dresses I got would not even fit my very slim 10 year old. I inquired about a refund and they said I had to PAY to mail the crap items back to China. Obviously, this costs as much as the items, and who the hell knows if I will ever see a refund (doubtful). The 5 star reviews on here have to be plants. I can't believe any sane person would leave them. Run. Run fast. You'd be better off tearing up your money and throwing it into the wind.

Date of experience: April 3, 2016
North Carolina
7 reviews
27 helpful votes
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Ordering from this site is like playing russian roulette with your money and you should expect the entire process of getting your items or refund to take 2-3 months. Not exaggerating- my order was placed 2 months ago and I have just finished dealing with this mess. You might get a very nice item or you may be stuck waiting for months on an item that is out of stock because the website will never inform you that the item you already paid for is out of stock. I would not risk ordering from this site again. If you do decide to be brave, you should know the following:
1. Check the measurements on every item as they vary significantly in sizing.
2. Don't bother contacting customer service, they do not exist. File a dispute if you want anyone to respond to your issue.
3. If your item does not change from "Processing" to "Shipped" in 3-6 days (remember to allow for time differences as the company is in Hong Kong) it means that the item is out of stock and YOU WILL NOT GET IT. You need to file a dispute and select another item or ask for a refund. The company will never alert you to a problem with your order, you have to do all the work.
4. There is a 50/50 chance the item will be very nice or a piece of trash.

Date of experience: April 3, 2016
Massachusetts
1 review
9 helpful votes
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Can anyone please tell me the phone number for these people? There is a message box on this home page from the "site rep/manager" saying to please contact them first before posting any negative reviews but there is NO contact number! Only that email option.
I ordered something time-sensitive (about 3.5 wees ago!) and now I need it by this Friday and am afraid I won't get it/ won't get an email response. I would much rather resolve my problem with a live human on the phone! If anyone can help me that would be GREAT! Thanks in advance :)

Date of experience: April 3, 2016
Colorado
1 review
11 helpful votes
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One of two items arrived after 45 days. Zero communication about the other item. When I inquired, it was the item is backordered and will be available in 10 days. 15 days with no tracking number, so I emailed. Still backordered. Now I no longer need a COAT in April, so please refund. Response is sure ok 10-20 days. 20 days later I ask for an update-"something is wrong with financial account -10 more days"
NO. Not a great business model. If you can't ship items, stop taking orders.

Date of experience: April 3, 2016
New York
1 review
15 helpful votes
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HORRIBLE!
April 3, 2016

I purchased 4 dresses and one jacket from this site, unknowing that it was based in China. The quality of dresses were that of a Halloween Costume! You know the see through material that you MUST wear clothes under, well that's what they used. The Jacket was made of poor quality material that literally tore upon opening. The photos on the site are beautiful and look like quality material and NOT what they give you. When I placed my order they IMMEDIATELY debited my credit card, and I did not receive the first two dresses until two weeks after, even though I ordered it express mail. They were the worst material I ever seen. I thought it was a prank. A week later (also late) I got the Jacket, which ripped as it came out of the bag, more like dry-rot, the seam just disintegrated. About a week 1/2 after that I got the final two dresses. Well I realized that reason they took so long is because they must make them as soon as they get your order, only using the crappiest material possible. When I emailed them to return them they said I could keep them and give them to a friend because shipping them back would be expensive. I wouldn't even let my dog wear these! Then they offered me a refund of less than half my cost. I said NO and want my FULL refund. I returned them spending an additional $65 in shipping (YES CRAZY) and now they say I sent it to the wrong place when I had returned it to the same address that was on the invoice that came with the dresses. Now Three months later and I still DO NOT have a refund. DON'T FALL FOR THEIR SCAM! DO NOT EVER TRUST YOUR MONEY TO THIS COMPANY. IT IS CRAP!

Date of experience: April 3, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China