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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Canada
1 review
9 helpful votes
Follow Sharon S.
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TOTAL RIP-OFF!
April 11, 2016

My Fault! I should have checked the reviews before ordering. I would NEVER buy from them again! The products are not even close to knock off! They do not even look like the designer items that are advertised! They are of way inferior quality and the style isn't even exactly the same! TOTAL DISAPPOINTMENT! Total waste of my money. I cannot even wear the items!

Date of experience: April 11, 2016
GB
1 review
8 helpful votes
Follow Melba L.
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This is a widespread scam that is coming out of China. Read this article from Buzzfeed
http://www.buzzfeed.com/sapna/say-no-to-the-dress#.asA1Wk8PoM
You should write to the Chinese Embassy in your country to complain. They are in the UK promoting Chinese trade when all the time our citizens are being ripped off by companies in China. They even boast in videos about the hundreds of millions of dollars they earn from ripping off westerners. Surely the Chinese government should be able to investigate and punish these fraudsters.

Date of experience: April 11, 2016
Utah
1 review
6 helpful votes
Follow Kris B.
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I ordered 8 items. It took over 30 days to receive half of them. I was okay with the wait, but the quality and size were not as stated. I am small, 5' 3" & 115 lbs, and wear between a 4 & 6 depending on the item. I ordered XL because I read that the items run small. Boy do they! Most of the items were too small. I ordered a dress that I couldn't fit into and gave it to a 10 year old. That should tell you something. The quality of the items was terrible. Very thin fabric and not well put together. I wouldn't be surprised if they fall apart after one washing. I only received half of my order although I was charged for all items. I received an email saying that several items were no longer available and asking if I want a refund or credit. Since I wasn't happy with the items I did receive I asked for a refund. I have never received any money back. It has been over 4 months and many emails telling me that I will receive the refund in 2 weeks. I am sure I will never get my money back. Save yourself the headache and disappointment and DO NOT order from this company.

Date of experience: April 11, 2016
Texas
2 reviews
2 helpful votes
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Hip Products
April 11, 2016

I was so happy to see the different styles that I found on the site. My order was just as it was described on the page. One of my items were out of stock, but I was able to reach customer service and find a replacement. I will continue order from them, because of the nice styles.

Date of experience: April 11, 2016
Canada
1 review
9 helpful votes
Follow Nellie P.
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Ordered two tops in mid February nd received one about a month later which was very poor quality and never did receive the second one nor a refund. Will never order from them again and will certainly spread the word if I don't receive a refund

Date of experience: April 10, 2016
Brazil
1 review
9 helpful votes
Follow Jainaba g.
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The site looked realy good i orderd alot, it took months for them to com and the disappointment when i saw the sizes nd the quality GOD and guess what i didnt recieve the item i was most excited about even though i probably would have been more disappointed if i had got it. I felt like they were sitting wherever they are laughing at me by the run around they gave me when i emailed to ask for my things.

Date of experience: April 10, 2016
Oklahoma
1 review
7 helpful votes
Follow T L.
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DO NOT, I REPEAT, DO NOT ORDER ANYTHING FROM FASHION MIA! I ordered two very pretty dresses from this website and waited almost two months to get them. When they finally arrived, they both literally looked like something I could have sewed together myself (I got a C in sewing home-ec in 7th grade) using the discount fabric at the local fabric store. Didn't even try to send them back because I got on here and read the horror stories of trying to get in touch with customer service. Seriously, any positive review on here has got to be someone promoting the business. Be smart, not dumb, and don't ever buy from Fashion Fake Mia. Oh, BTW, the only way I could remember my order ID for the bottom was because I had to check the tracking order a thousand times because it took forever to receive. Boom.

Date of experience: April 9, 2016
North Carolina
1 review
9 helpful votes
Follow AKIMANI A.
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RUUUUUUUUUNNNNNNN!
April 10, 2016

COMPANY IS IN CHINA SO YOU WOULD PAY MORE IF YOU WERE TO RETURN THE ITEMS. THATS WHERE THE RIP OFF COMES IN. THEY PRETEND TO BE IN USA.

Date of experience: April 9, 2016
North Carolina
1 review
7 helpful votes
Follow Gwen K.
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It took about 2 months till I finally got the dresses. All three dresses didn't fit at all, it was the wrong size, the material itself wasn't what I expected. I was just completely disappointed. I will not order from this company again.

Date of experience: April 9, 2016
Canada
1 review
8 helpful votes
Follow Nat Z.
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Horrible
April 9, 2016

The items shipped took 2-3 months. The quality was extremely cheap. Sizing was wrong. Stay away from these rip-off artists. Their business practices are unacceptable. For refunding you have to send the parcel, at your cost to China - good luck, it ever getting there. In other words, you will waste money twice.
Negative comments are blocked off their site - dishonesty is apparently their business mantra.

Date of experience: April 9, 2016
California
1 review
9 helpful votes
Follow Kim L.
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Horrible products. Horrible customer service. Horrible company.

My credit card was charged immediately and I got a shipping notice. Except the tracking didn't work. First clue that this wasn't going to be a good transaction.
After waiting 36 days for my order to arrive I finally contacted customer service via email. They do not have a phone number. Second clue that this was not going to be a good transaction.
Customer service reply: "Thanks for your order in our store and sincerely sorry for the inconveniece caused. I have checked your order and found that 6 items of your package has been sent out. According to the tracking information, it is in your country now. Please wait patiently. Hope you will get your package soon."
I was also informed that the remaining item was no longer in stock and to simply pick something else for $8 or less and also offered an $8 coupon for a future order.

The next day my order was delivered. Two of the items I know I did not order. I would NEVER pick those colors or patterns. I went to try one one of the blouses. It was so small that it would be impossible to try on without ripping it. The blouses are also so sheer that a camisole must be worn underneath. I opened another to discover that it was actually smaller than the first. I never even opened the other items.

I immediately emailed customer service to get a return address.
Their reply: "Thank you for your order, but we are sincerely sorry to inform you the size problem since there might be some differences between Chinese size and US size.
According to our Return & Exchange Policy, we accept returns and exchanges within 30 days from the date of package reception and if the products are in new, unused condition with the original packaging.
If you want to send the items back for exchange, the return-shipping fee, which is costly in some cases, needs to be afforded by yourself. So we do suggest that you keep the items and give them to someone else who may fit into them.
A 35% discount coupon will be offered to you as a compensation for your future purchase."
Despite their earlier reply of: "Sincerely sorry for the inconvenience caused.
According to the tracking information, the parcel has been delivered.If you do not want to keep those items, please contact us and we will refund you as soon as possible together with the previous $6.6
Looking forward to your early reply!"

So in the end I'm out $88. And instead of throwing good money after bad I will not attempt to return the clothing. Instead I will donate the poor quality clothing to a woman's shelter and hope that some anorexic will be able to fit in the clothes. At least I know never to order from Fashionmia again.

Date of experience: April 9, 2016
Pennsylvania
1 review
7 helpful votes
Follow Britani G.
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Horrrrrrible
April 9, 2016

I never write reviews, but this website is horrible. When the prices seem too good to be true, it's because you're getting cra. Don't waste your money because you will be hugely disappointed, after you've waited for weeks for this crap to show u.

Date of experience: April 9, 2016
California
1 review
6 helpful votes
Follow Nidia H.
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Total Crappppp
April 9, 2016

I ordered 4 items and they are crappy. It doesn't look anything like the pictures.

Date of experience: April 8, 2016
North Carolina
3 reviews
17 helpful votes
Follow Shirley P.
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I order 4 items and it was a month before I got the items. Two of my items are the wrong size and I contacted customer service and they use the excuse that China size are different. If you are making clothing for American than they should use American sizes. I already paid for shipping to get the items and they want me to ship it back at my expensive and they said if it is too expensive they will give my coupons. What a mess. I told them to ship me the right size and I will send back the two that is wrong and I haven't heard from them since. They should send me shipping label for to return the clothing.

Date of experience: April 8, 2016
Florida
1 review
10 helpful votes
Follow NOMIE J.
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I ORDERED MY GARMENT ON 3/19/2016 AND AS OF 4/8/2016 NEVER HEARD A PISS FROM THEM! I EMAILED THEM LAST WEEK AND TRACKED THE ORDER. FOUND THAT THE PACKAGE IS IN NEW YORK. I MEAN WHAT THE HELL IS IT DOING IN NEW YORK ALL THIS THIS TIME. I CHECKED OUT THE PHOTOS POSTED AND THEY LOOK LIKE TOTAL GARBAGE! GLAD I ONLY SPENT $11 DOLLARS... GUESS ILL BE GETTING MY PACKAGE SOMETIME IN JUNE SMH! THIS COMPANY NEEDS TO GET SHUT DOWN... AWFUL!

Date of experience: April 8, 2016
Washington
1 review
11 helpful votes
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Horrible quality
April 8, 2016

I ordered this dress for my daughter after she saw the picture online. What we recieved was so different from the picture that at first I thought there had been a mistake. The fabric was nothing like the picture, it is stained, and the fabric smells so bad I had to air it out. Of course there is no slip or information to try to send the dress back. Bottom line - DON'T WASTE YOUR MONEY.

Date of experience: April 8, 2016
GB
1 review
9 helpful votes
Follow Lynn D.
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I recently purchased 2 tops. Pictures looked great... VERY DISAPPOINTED both Tops wouldn't fit. A small kid... Also please note the fabrics used feel & look very cheap... will NOT be ordering anything else... also couldn't find customer service to get refund..

Date of experience: April 8, 2016
Sweden
1 review
0 helpful votes
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Good support service
April 9, 2016

I am very pleased with the fashion MIA. They have a very large range, a variety of styles to choose from. They have fast delivery and they responded very quickly to e-mail conversation. I will be recommending them to my friends.
Kjell Ã…ke

Date of experience: April 8, 2016
North Carolina
1 review
12 helpful votes
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RUN
April 8, 2016

I placed an order on March 5th, 2016. It did not arrive until April 7th, 2016. I had to contact customer service multiple times during the course of my items' delivery. I ordered a dress, a skirt, jeans, and two shirts. Three weeks after I placed my order, I was informed two of my items had been discontinued. I asked for a refund and they would not refund, but instead told me to select another item. My dress arrived last night and it looked like they had taken a table cloth and randomly sown pieces of blue lace to it. In addition, the jeans they sent would have fit my 10 year old sister. My replacement item was not included. I refuse to take a loss in the money I invested under false pretenses, and I will be going after fashionmia for all that they owe me. Never order off of this website.

Date of experience: April 8, 2016
North Carolina
1 review
10 helpful votes
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Cheap Crap Clothing
April 8, 2016

Cheap crap, ordered a dress it was so small and so poorly made I couldn't believe it. I was going to send it back but I would rather take the $24.45 loss then deal with trying to send it back and get a refund and paying more for shipping it back. JUST JUNK RUN FROM FASHION MIA, RUN, RUN, RUN FAST!

Date of experience: April 8, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China