FashionMia
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FashionMia Reviews Summary
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
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I love wearing short dresses, dresses with which I can feel comfortable and fresh. This happens because I like to walk a lot and I do not like to feel heated, it makes me feel uncomfortable. That is why do not hesitate to order a short dress on the website, although I do not like to buy much online, I prefer to go to the store and see and touch the dress, but this time it was difficult to approach the store. Despite all this, the entire purchase process turned out very well and I got there in time. Thank you.
Am happy with your services, your customer services are brilliant and timely. Looking foward to shop frequetly
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
Plain Long Sleeve Blazer was too small for the size requested and one button completely missed being threaded onto the material. Went back and forth with customer service. Each time someone else, each response was ambiguous with no clear path to resolution... i was told one of my options was to give the coat to someone and place another order with modest discount but was never given a clear path to do so... i believe there was a method of ambiguity and confused messaging in order not to deal with an unsatisfied customer... this was never resolved. Their complaint form did not work... their chat service did not work... i had to take a screenshot of the complaint form and send as an attachment... still, another service person with the same abstruse messaging. Order B******* name: sophie
Dear customer,
Thanks for posting here. We are really sorry about the size problem.
I have checked your order and let our customer service email you,
Please pay attention to your registered email address. Thanks.
If you have other questions, please feel free to let me know at [email protected]
I was not sure of what i was doing at first but on delivery i got reasons to shop more and more.the quality was just amazing.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
This store has given me every reason to come for more because of their amazing collection. From tops to dresses and lingerie to swimwear, they have it all. The customer care service is also great and the staff is really amazing. Shopping with them always turns out to be a good experience for me. I will continue to shop form them again.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
I am very disappointed. I have been looking at the site for quite a while and decided to order. I ordered a dress in XL because I am a 14. It took over a month to get the dress and then it is not the right fit and must be a Chinese Size XL because it's about a true size 8.
Then the material is not the same and the dress is completely different and looks like a long nightgown with no flair or room on the bottom as noted, but straight up and down and looks like I could have sewn this in a few hours. I ordered another dress that I have not received. After I get it I am "done" with Fashion Mia. It's just wrong to do this to someone.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I place my first order with this side three weeks ago and within two weeks it was delivered the quality was great and prices were fair. Thank you.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
I cant thank fashionmia enough for sending my dresses on time. I love the dresses and will and I am also grateful for the massive discount. I have never received such a massive discount online
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
I ordered two dresses, one did not fit at all properly when size chart followed, the other did not have pockets as indicated in the description. Upon attempt to return I was asked to advise why I was returning the items, after answering I was sent an email telling me that I could send back the items but I'd have to pay for shipping, so instead, I should keep them and I would get a $15.00 credit! The items cost me 60.00 and the more expensive dress was the one that didn't even close to fit properly - not sure how this okay for a company to do.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I ordered a round neck bodycon dress from FashionMia and I am highly satisfied with what I got delivered. I am more than impressed with the quality of the fabric. They were also able to help me track my order so that I can be available there to pick up the dress. The order was delivered on time and I got exactly what I wanted. I would definitely love to shop from them over and over again. Highly recommended services!
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
It is my first time to shop with you and am impressed with your products. Your interaction with me while placing the order to delivery. Thank you
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
It was my first time to do online store shopping and itwas very impressive.the quality i got t fair price was the best. Will shop more in the future. Thank you
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
Many people doubt online stores but fashionmia is the real deal for sure their service are recommendable not mention the quality of products they offer.am really happy.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
My order was delivered yesterday and i can say the product you did deliver were the best.the quality, size and price were on. Thank you
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
Very ugly, cheap, not the good size... Keep your money in your pocket! I asked for refund and never get it... Very bad service and not a honest compagny.
Dear customer,
So sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you soon?
Thank you so much.
Any problem, please feel free to contact us via [email protected].
Fashionmia
I order my dress in Fashion Mia cause I was going to wear it for a memorial I was going to attend and I payed for the dress to come in 7 days and it came in 20 days and when it arrived the material was horrible the dress wasn't even my size! I'll never buy there again!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I ordered a skater dress. It wasn't the color advertised, it had a different cut than pictured, the material was extremely sheer and it didn't match their Sizing Chart. I returned it in original packaging with all labels intact. It took 30 full days for the refund to be processed. They also wanted me to send pictures of it before they would agree to return my money. Why? Their website says they refund up to 30 days after purchase. What difference does a picture make if I didn't like it once I saw how horribly it was actually made! Be very careful with this company.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
Update: Still no realistic offer from them, in fact they have stopped responding altogether now and done nothing to resolve the issue. Chances of getting a proper refund (If any) looking like zero!
Purchased items for my wife. One if the items was not in stock but they take your money anyway. When I asked for a refund for the missing item they messed about for weeks before telling me they couldn't give a refund as it had been shipped. Must have been a rush job as when the dress finally arrived it was very poorly made, the colour was wrong, stitching was all over the place, seams didn't line up and it just doesn't sit right when worn. Trying to get a refund results in total BS with offers of 10 - dress cost 30 with postage. Trying to raise a dispute on their page never works - links are broken all over the place. L
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I have received the biggest discount ever. 42% is not a joke having in mind the quality of dresses I received from them. The fact that they were able to help me track my shipping gave me more confidence. I love them
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
I ordered a dress and the quality was awful. When I asked about their return policy, they said I should just donate the dress instead of sending it back, since it was only $13.95. I decided to return it and did so within a week. I never received a refund. I have emailing them since November of last year, but still have not received a refund.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
From the business
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia