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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I would like to thank you specially for your superb customer service. I ordered two jeans recently. But unfortunately one had a very little damage. I'm sure actually it was a mistake. Because, I'm a big customer of you. This was the first time I faced with a problem like this. Because, quality of your clothes are reliable. Otherwise I will not being with you until today.
However your staff were kind enough to refund my money for that dress as soon as i informed. Thank you for your patience and fair service. Waiting for next collection.
To be honest I love to spend as little money as possible when I buy anything, so this shop really caught my attention. I bought a dress for my child just as a test to see how will it turn out. And I wasn't dissapointed. The dress is perfect and it fits perfectly. I am sure that I will buy another one in a couple of weeks just because both me and my kid are satisfied
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
The fact that their customer service is amazing and that they helped me pick perfect size for my child is a big plus for this company and is once of the reasons why I keep buying stuff from them. They are very patient and look take care of every customer. Thank you
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
They sell garbage, ice sun clothes away the dollar tree that were better quality. Please do not order this stinky junk. They will be ran out of the country. Trump maybe on to something.
They promise refund, have you mail items to a bogus address in California and lie about refunding money. Please beware, seems like they steal quality pictures from other sites. Bait and switch
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I bought 2 dresses, from them, I wont even call them dresses, they are halloween costumes or worse. The quality is very very bad, thin as paper. I actually think that a halloween costume is better quality. Their customer service is terrible. It was the first time and last time I order on this site. I actually think the good reviews are paid people. Impossible to give a good review with this kind of merchandise.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I ordered nearly one month ago and haven't received the portion of my order that has been "dispatched". The other half of my order is still "processing".
The reviews that claim to have fast shipping are false.
DO NOT ORDER FROM THIS COMPANY!
I ordered from shein and that company is quick. I regret not ordering again. I will not order from FashionMia.
Dear customer,
Thanks for posting here. We are really sorry about the refund problem.
I have checked your order and let our customer service email you,
Please pay attention to your registered email address rh*****@yahoo.com. Thanks.
If you have other questions, please feel free to let me know at [email protected]
Here in this store if you find a lot of clothes, I mean exactly the variety they have, there are many different designs to choose from. Well I think after so much watching and walking around the store for at least an hour, I took a few pieces, which quickly billed me in the box. Also I must note that the girl was very kind to me. I left the store very happy, I will be back again soon.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
They shipped the wrong size, one item had a broken zipper, many items was not received, no return packaging info, or address to send back to. They make it very difficult to return an item. Please stay away from this site. The pictures of the dresses are beautiful, but what you finally received is nothing like the picture.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I ordered my dresses in September 2018 and they never processed it until l had to request a refund in which they replied that they will refund from the 10 March - 15 April but up to now they have never refunded me the money. I am not happy at all.
Dear customer,
Thanks for posting here. We are really sorry about the refund problem.
I have checked your order and let our customer service email you,
Please pay attention to your registered email address pat******@yahoo.co.uk. Thanks.
If you have other questions, please feel free to let me know at [email protected]
Don't purchase anything from this seller. I made a $100 purchase and returned the stuff, but they never refunded me the money. They kept on saying they will but never did. I had to go through PayPal at the end. Whatever you do don't purchase from them.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I bought a dress here and upto now I cant believe I received a 30% discount. Thank you for the amazing offer I am so glad
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
More than 2 months ago I ordered 3 dresses from Fashion mia. After a long time, one came with the wrong size. I found out that to send it back it costs almost the price of the dress. I contacted the Customer care that I shouldn't suffer from their mistake but they ignored my query. The second dress arrived after a month and a half. Third dress didnt arrive yet and on their tracking option it shows that it is still being processed. Whatever that means. Stay away from this site.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I Honestly wish that I could give this 0 stars. Although the prices may be cheap, that doesn't always mean that it's always good. The material of the "Round Neck Red Dress" that ordered for prom was horrible. It smelled liked someone had worn it six times without washing it. When I took it out of package at laid it out on my bed I say that there were already threads coming from the dress. I flipped it over and the whole side was ripped. DO NOT BUY FROM THIS WEBSITE!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I ordered 7 pieces, the prices were so good. It has been 2 months and I have heard nothing but did receive one blouse which 1. Did not look like the picture, did not a zipper, button or any other way of getting into it and the fabric feels like something I would use to scrub pans.
I wrote to them and get this message "Dear customer, Your ticket has been submitted successfully, our customer representatives will reply you within 36 hours. Please kindly wait for the reply." But I have NOT GOTTEN ANY REPLY and now the wedding is over (I was a guest) the vacation is over and I don't want anyone else to be hurt. I'm sorry I didn't listen to everyone on this site who said they were awful. If the price is too good - there is a reason. Amen to EVERY bad thing that was written about them. I am too embarrassed to send these things to a charity shop. No one wants these. I could rant all day. Pay the store price and thank the person who rings you out. This is awful.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I bought two items at the same time from Instagram and the quality is beyond a joke. I took pictures, sent a video of what was clearly false advertising. The items took 5 weeks to come and then when I tried to send back on the day I received and was appalled they have refused. Products are cheaper than you would find down a market you have been warned!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I am so excited because not all online shops have so much variety and this is undoubtedly innovating in the world of fashion. With the clothes that I find here, I am absolutely sure that I am wearing a style clothing that is at the forefront of fashion.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
The quality of the materials are worse than those you can buy from the 2 dollar shop. That's how bad it is. I asked for full refund and they were trying to offer other options avoiding the compensation! Terrible untrustworthy company!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I'm surprised with all the variety of clothing designs in this store. In all the tour I did in the store I noticed that they have many different designs and very beautiful. I am very surprised because not all stores have so much variety and this is undoubtedly innovating in the world of fashion. With the clothes that I find here, I am absolutely sure that I am wearing a style clothing that is at the forefront of fashion.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
Sizing is a total joke. Customer service line (24/7) is a voice mail which is never returned. It took 2 months to get the shoddy product. Avoid this company
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at [email protected] so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I received what I ordered, it extremely good, same quality as I saw it online when I received the goods. Thank you
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia