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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow IonutAlin N.
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Ordered a jacket
January 14, 2016

The quality of the jacket is even better than I thought it would be. Plus I had a problem with the size of the jacket because I've bought it for my mum, and I mistaken his size, and everyone was really helpful at sending me a different jacket that had a perfect fit, at company's expense.

Date of experience: January 14, 2016
New York
1 review
18 helpful votes
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Took over a month to ship my coat, and then it was way too small. The coat also came in 3 separate pieces. The lining wasn't even attached to the coat and there was no way to do so. Their return policy sucks. They offered me a $12 refund for a $50 coat. The only way to get a full refund is if you send them the coat to CHINA which costs around $40+ to do so. Horrible company. Horrible products. Do not buy from them.

Date of experience: January 14, 2016
Maryland
1 review
0 helpful votes
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Good customer service
January 14, 2016

My item was delivered in a decent amount of time and the customer service was pretty good. Although I changed my mind about the item after receiving it, they did all they could to go above and beyond to make sure I was a happy customer.

Date of experience: January 14, 2016
GB
1 review
1 helpful vote
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Great customer service
January 15, 2016

Having had an issue where my order was too small I have since been in communication with the company regarding exchanges and refunds, and they have been so lovely and helpful in assisting me with my purchase. I have no complaints at all about them, I LOVE the coat that I ordered, it is beautiful, and I am looking forward to receiving the size that will fit me properly!

Date of experience: January 14, 2016
France
1 review
16 helpful votes
Follow Rajasekhar P.
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Guys please dont go for this site, i got order after 30 days with damaged product and they dont have proper customer service. I have contacted them but no reply. They are torturing me like anything.

Date of experience: January 14, 2016
Virginia
1 review
3 helpful votes
Follow Svetlana Z.
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Cute styles, Funny prices!
January 15, 2016

Recently, last December I went on this website FashionMia and decided to try to order something from them. I never -ever before ordered any clothing on line, but the styles were just so amazing, not outdated, colors so vivid, I decided: "What a Heck!" To make the story short: I ordered couple winter items (coats) and a blouse for a work, then I ordered a second package, again with office clothing, already received everything, although the packages were traveling from the other continent, from China, plus it was a holiday time! Everything was delivered, nothing was stolen or damaged, the items came exactly as they were on the pictures, and what is important, the sizes were exactly the same as were on the charts. The most important moment in ordering clothing on line is the very precise measurements and a good knowledge how(!) to take them on yourself! If you know how to do it and have certain skills, then you are fine, if not, ask for a help. If you don't do it, then you may get not what you wanted and will be very disappointed. I have a good imagination and was choosing the styles that would look acceptable on me. I am very conservative and decided to give a try for office clothing, looks like I did not make a mistake. Coats for winter time turned out to be very fancy and bright. I made very miner adjustments and everything is already on my hangers in my closet!
Want to give credits to their customer service, all communication was going thru emails. Can't complain! Always was getting responses, not immediately but with the delay of one day, which is acceptable, considering their huge volumes of sales and customers. But always got response!
My special thanks to Lucy, the girl, who was my contact all these days!
Overall experience with this company left me satisfied and what's more important, did not ruin my approach to on-line orders!
Svetlana Zoubtsoff, Diamond Bar, CA

Date of experience: January 13, 2016
Canada
1 review
1 helpful vote
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Amazing, Love it!
January 15, 2016

I am so glad I found this amazing online shopping store. The customer service is amazing, they gave me everything right. I am in love with this online fashion store, they have such amazing deals and I would recommend this website to anyone. The company has helped me in making sure my items reach to me and they helped tracking it. I appreciate everything this website has to offer. I am very happy with this website. Thank you FashionMia for being such an amazing fashion store.

Date of experience: January 13, 2016
GB
1 review
0 helpful votes
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Customer service
January 15, 2016

The service I had received has been quick swift and a solution was offered, which i felt was fair.

Date of experience: January 13, 2016
California
2 reviews
1 helpful vote
Follow Tammie H.
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I have ordered from fashion mia and I have not really been happy with them at this point, I feel that there clothing is sub par, there winter clothes is not really winter it's more like Wisconsin fall, I have found that there tee shirt material was very thin material, I ordered flashing lights for my seekers one of the lights would not light light up, I ordered a pair of sap hair earing for $1.00 I guess you get what you pay for the earing were so small that I could not get them through my ears I had to through them away, due to the fact that it's cheaper then mailing it back, I also ordered a sun dress, not realising that I needed to order a size xl even though I'm a size medium, I could not gene get the dress over my legs, so that was a dissappointment, that had to go am I getting a bad review about fashionmia even before I order anything?

Date of experience: January 13, 2016
California
1 review
24 helpful votes
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I ordered my dress Dec 6,2015 and I tracked my shipment right now and it says STILL PROCESSING! Right above it, it says 3-5 days to process. Big lie! Still haven't gotten my shipment! Big scam! Beware!

Date of experience: January 13, 2016
New Jersey
1 review
20 helpful votes
Follow Krystel B.
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1) they said "3-5 days" shipping, but they shipped 1 month later
2) ALL the clothes did not fit me coz their sizes are SO OFF.
3) all of the clothes are SO FAR from the actual pictures! Very poor quality!
4) Does not refund return shipping and so you have to spend a lot to send it back to CHINA!
5) Only reachable via email!

Date of experience: January 13, 2016
New York
1 review
18 helpful votes
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PISSED OFF
January 13, 2016

DONT BUY FROM THIS COMPANY im still waiting almost 2 wks for my order it still says procesing they take ur money in seconds on ur card no one returns email etc im reportin them to the bbb

Date of experience: January 13, 2016
Kentucky
1 review
1 helpful vote
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Terrific
January 15, 2016

Fashionmia has something for everyone! Outerwear, long or short sleeve, dresses, accessories, you name it! Their prices are fantastic and afforable. My daughter absolutely loves to shop with fashionmia.com. She can fit all of her 15 year old personalities.

Date of experience: January 13, 2016
Virginia
1 review
2 helpful votes
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There to help
January 13, 2016

Fashion Mia was so helpful when I had an issue with my order. My hoodie was ordered too small, and they went out of their way to come up with an awesome solution. So thankful for their help and I will be shopping again.

Date of experience: January 13, 2016
Illinois
1 review
2 helpful votes
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Cost
January 13, 2016

I ordered two items. Both of them were of very reasonable pricing. The sweater and coat had great quality. I am pleased with my order.

Date of experience: January 13, 2016
New Jersey
1 review
11 helpful votes
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Horrible Company!
January 13, 2016

I placed an order on 12/7. The site says 5-10 shipping days so I thought I would have them before Christmas. I was wrong. They didn't even ship the first item until 12/23! On the 4th of January I received my "order". I only received 1 of the 4 items that I ordered and found out that the others were out of stock and I needed to pick different items. The one item that I ordered was an xl and didn't fit me at all. It did fit my 14 year old daughter, so at least she will have a coat. I am now trying to get a refund... but they want to give credit to their store instead. How would I even know what is "in stock" since it took them a month to figure out what was not in stock before? They now have supposedly sent a second item... that was sent on the 8th of January... a MONTH after I placed the order! This company does not tell appropriate sizes for items and they take forever to not only send what they do have, but to even inform you of out of stock items. Stay away!

Date of experience: January 13, 2016
Massachusetts
3 reviews
20 helpful votes
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Items not available
January 13, 2016

I ordered on the 5th of this month for my upcoming birthday celebration. I have been going back and forth with customer service about my dress. They finally have let me know its a high demand item and it is no longer in stock. I have asked for a refund so now im waiting on that.

Date of experience: January 13, 2016
Canada
1 review
4 helpful votes
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My Experience was bittersweet!
January 13, 2016

I ordered two things from Fashion Mia. One of which I was very satisfied with, however the other one just fell short. I ended up emailing them and their communication was great. I was going to return the item but shipping was expensive and the lady that I talked to was kind enough to give me an alternative. Overall customer service was excellent!

Date of experience: January 13, 2016
District of Columbia
1 review
2 helpful votes
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Clothes for no money
January 13, 2016

My experience at fashion mia was great. Nice clothing at low cost plus fast shipment & satisfaction guarantee. Couldn't ask for more. I would recommend this store to anyone, especially if you want to save a lot of money.

Date of experience: January 12, 2016
Texas
1 review
2 helpful votes
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Fashionmia success!
January 13, 2016

I found fashionmia through Facebook and thought all the clothes were so cute. I ended up purchasing a hoodie and even with the shipping was cheaper than anything I could get at the mall. The hoodie I received was exactly like the picture and the material was really soft and warm. Unfortunately it was a size too small but after emailing them they worked with me to get what I needed at no cost. Will definitely buy more in the future!

Date of experience: January 12, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China