FareGeek
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FareGeek Reviews Summary
FareGeek has a rating of 2.9 stars from 554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FareGeek most frequently mention credit card, customer service and confirmation email. FareGeek ranks 247th among Plane Tickets sites.
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I saved $27 by booking my air ticket to Rome using this website. It was one of the great deals I’ve had.
Having used this website for some time now I can say it’s honest and trustworthy. I have recommended it to my friends.
After searching for an hour in the internet, I visited this website recommended by my friend. I was happy see discounted flight tickets for Dakota and opted in for it as I needed it urgently.
I had to return to Delhi from Montreal. I used this website to book my tickets and got them for cheap.
I use a Moto G so I downloaded the app from Android Market and have been using the app to book tickets. It is fast and smooth.
I was returning to Dubai from India and did not want to spend a huge amount. Mine was a last moment booking from this website, yet I managed the tickets at a great price. The discount was attractive to say the least.
The website provides you with exciting special deals. After my friend recommended me this website I went ahead and signed up by filling in the basic form. This made me enjoy the special deal offers.
Booked a flight 48 hours before it was supposed to leave. Never managed to get the confirmation email. Tried calling around 20 times during a 8 hour period, but issue was never resolved, and im not even lying. Never ended up leaving, and had to book a flight a couple days later.
I dont quite get their strategy, but it truly pisses me off. Do not have a single good word to say about them.
More information to just make sure everyone knows how incompetent this company is:
First of all, I book the ticket with around a 36 hour notice. This should be good enough in most cases. The airport several hours away, which already leaves me short on time.
First additional thing I have to do is to fill out the authorization form for the payment of the ticket. That works out fine, but the process takes a while. We will leave that there. They said I will have the ticket issued in one hour. And here it goes. 17 phone calls made. Just been told a lie every single time.
First call is around 6pm, and they say the ticket should be issued in one hour. I call back several times with the same answer. The standard answers: "the team is working on it right now and it will be issued in 2 hours."
At 2am, I start to get worried. Its 4 hours until I need to leave my house to reach my flight. I ask them one last time how long it will be. This guy asks the team, the team tells him 10 minutes, he then goes on to tell me 30 minutes just to be safe.
At around 3am I call back, im in a hurry now, and the answer I get now is to wait until the morning to get the tickets issued? The flight leaves in 10 hours, I need to leave within 3 hours. And they tell me to wait until the morning for the tickets to be issues? I mean, after telling me 10 times 2 hours, 30 mins, and 1 hour they go on an tell me in the morning.
My husband used Faregeek to book return flights from London to USA - he recently returned from his trip. He got a good price, communication with the airline was excellent: (e-mail notification every time the flight times changed prior to departure and queries were answered promptly. No problems at all with tickets, payment or flights. Can't fault them.
My friend recommended me this website. I just booked the New York to Moscow flight deal, which I got at a great price package. I was looking for something similar to that I can make my visit. Thank you Faregeek, very much.
The site is very friendly and offer good price too. I have recommended a lot of my friends and family members. They also had a good experience.
The mobile app for this website is pretty impressive. You just need to download it in your mobile akin to any other app and start using it. I used it to book my tickets to Geneva and the process was smooth and easy.
My search was for cheap tickets, and my search ended when i came across this site. This is what I was looking for.
I used this website once and found it to be average. No issues faced though.
I booked my tickets for my tour to Egypt from this website. The tickets were cheap considering I purchased them 20 days before my tour date. I am thinking of recommending this website to my friends and relatives.
It’s been two months that I have been using this website and booked my tickets thrice. I faced no hassles.
I have been using this website for a while to book tickets for all my international tours. I have bagged some of the best discounts from this website even when I booked at the last moment.
I was getting transferred to Hanoi on an urgent basis and I needed a website to provide me cheap tickets. My friend suggested me this website and surprisingly I got an affordable ticket deal. That was helpful.
Change my flight to 1 day ealier
More than 10 minutes waiting for customer service every time have to call airline to help with my problem
Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations as we understand that your issue is in regards to change in flight itinerary then to what you may have booked online also with the wait time at customer service toll free number. Please be advised that we tried to locate your reservation but couldn’t find one & would request you to kindly share your booking ID, email ID and contact number so that we can check internally and have this case addressed on priority.
I usually opt in for round trips. This website gives good options at times and I purchase my tickets from here.
From the business
FareGeek is a flight, hotel, cruise, rental car and vacation booking engine.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations as we understand that your issue is in regards to the reservation which was not confirmed and had led you with lot of inconvenience. Please be advised that we tried to locate your confirmation details but couldn’t find one & would request you to kindly share your booking ID, email ID and contact number so that we can check internally and have this case addressed on priority.