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Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.
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I ordered an Oklahoma shirt on Feb 26th on April 6th I sent them an email asking why I couldn't track my package with any of the links they had available, the did respond quickly by April 8th but only to tell me that " the item is too hot and sold out at present we are still not getting the new stocks for it. Once the item is ready, we will process your order at the first time. Wish you kindly be little patient fit it" then they gave me the option to cancel or pick something else, still haven't seen the $ or the email saying they'd give me a refund.
Do not waste your time or money! Wish I would have taken the time out to read the reviews. I placed my order about a month ago on that day I read reviews I tried cancelling my order an I got an email a few hours later saying they could only refund half of my money which i never received. I finally received the shirt I ordered which the material was paper thin not worth $10 I've bought better clothing for less.
I HAVE BEEN TOLD FOR THE PAST TWO MONTHS MY ORDER WAS SHIPPED. I STILL HAVE NOT RECEIVED MY ORDER AND I HAVE NOT RECEIVED MY REFUND AS PROMISED. THIS COMPANY IS TERRIBLE
The shipping wasn't to bad got it in a week. ( very surprised after ready others reviews) but the shirt! Lmao I am usually a medium/large in shirts so I ordered an xl because I wasn't sure of the material and if it would shrink. I got my shirt and its square lmao wtf I am not spongebob! Very very disappointed it was definitely false advertisement. Of I dryer my shirt 1 time I would have a belly shirt smh don't order is all I have to say. Bad bad quality
Ordered two Xl tops... took over 2 weeks to get them. Both tops look like mediums with no stretch!
OMG! I just received my order that was placed a month ago and all I can say is this $#*! is a piece of crap! I'm so weak from LMAO! I had to literally go back to the site to see what I had ordered because nothing looked like the pics! I can't even fit not one thing they sent! And this dress looks like a graduation gown, yeah that's the material they used! ALL I CAN SAY IS, RUN FOR THE HILLS IF YOU'RE THINKING ABOUT ORDERING! PURE SCAM! I'm gonna make sure they get a good ole email from me on behalf of everyone...
I found this site on facebook and fell in love with their cute designs and prices. I purchased 4 shirts on March 2nd. It is now April 8th. I have just received confirmation that one of my shirts has been shipped and that the other 3 are no longer available. Over a month later. On their website it says that the items bought ship with in 8 - 16 days. I have tried to contact them with no response. There is no phone number that I can find. I know that 4 shirts isn't a lot... but its the principle of the matter. I am extremely disappointed.
Ordered a dress 3/5/17 paid with pay pal. Waited forever got an email saying it was on its way. I wrote them 12 emails. After they said it wasn't paid for. Sent them copy's of pay pal, tracking #rs, copies of original order. They answered about every email. Finally saying I got the "parcel". The next day I did receive some piece of crap that looked like a short shwl with mini. Sleeves made out of tissue paper material. Again like a fool I emailed them back 3 more times and all they kept saying was my order hadn't been paid. Nothing about the the wrong item I received. I finally lost a grip and wrote them last night telling them I'm putting this on Facebook. Today I received an email saying my order should come around 4/15. I CERTAINLY AM NOT HOLDING MY BREATH.! They are a scam. If you order from them prepare yourself for confusion, your time and money. They are from China.
FIRST AND LAST TIME I WILL EVER ORDER FROM THIS WEBSITE I CAN NOT BELIEVE THEY WOULD SEND FAULTY PRODUCTS! SAVE YOUR MONEY AND GO SOMEWHERE ELSE! I ORDERED A SWIM SUIT IN A MEDIUM GOT IT, IT WAS ALREADY FALLING APART AND IT COULD OF FIT MY 13 YR OLD NIECE, AT LEAST I GOT A GOOD LAUGH OUT OF TRYING THE SUIT ON. BUT SERIOUSLY PEOPLE SAVE UR MONEY!
I'm not sure why everyone is giving them bad reviews! I ordered 8 items and received 7 of them within 13 days from the day I ordered them. The company sent me tracking information every step of the way. People you have to understand this company ships from China! 13 days I feel was more than reasonable. The quality of the product equals the value of the item cute clothing but not built to last years. 1 item was back ordered so they emailed me and asked if I wanted to wait or get a refund I chose refund and received the refund in 2 days. So overall I had a good experience with them and I will order again!
DO NOT ORDER FROM THIS COMPANY! They are scamming people. I placed an order on black Friday and still have yet (April 6,2017)to receive it. I emailed a month later and was never contacted until I copy and pasted my email and emailed them the same thing over a dozen times. I got a response saying my address was wrong (it was not) and that I needed to give them my address so I did and then I got told it was no longer in stock and to pick something else from their site. I explained to them that I didn't want anything else and that I wanted a refund and got an email response stating that it's been too much time and they aren't able to refund me but to pick something else when I didn't receive an initial response to my email until 2 months after I placed the order so it's their fault so much time went by. I highly advise people to not order from this site. Don't waste your money.
I've ordered on this website 3 items on two different occasions. From the first order 1 out of 3 items were wrong. I ordered a beach towel, it was some type of table cloth. Second order: I ordered 2 shirts and a bathing suit. I still have not received one of my shirts which I ordered 2 months ago. Second shirt was an extra small when I ordered a large and my bathing suit is also a small, when I ordered a large as well. I'm pretty average in my size, but man! These sizes are way too small, and to top it off... I cant locate my packages at anytime. I was shopping on this website because I thought they had descent clothes for a great price, but I was wrong. I will never order from this website again and I hope I can save you money and your time. Because I sure did waste $60 for no reason. :( makes me sad because I do hate giving bad reviews. But I'm only being honest.
I had an 8-10 shipping window and cannot get a hold of anyone in customer service. I get that they don't provide a shipping # because of free delivery. I recommend using wish.com instead. This is just pathetic and I will be disputing with paypal if I don't get my stuff soon.
The service is horrible. I ordered an item in January 2017. It is April 2017. It says i should receive my order between 9 to 25 days. I have been waiting for over 2 months. I sent numerous emails to follow up. The reply i received was "please wait for more days"... in other words, it mean to be more patient. If i knew my item was coming from Asia, i would not have made my order. I prefer to buy locally. I just happened to be curious and wanted to try something new. Bad idea!
I have placed an order before reading all the reviews, I wish I had seen this prior. I keep getting emails that my order has shipped and weeks later still nothing. Unprofessional, better to pay a shipping fee and have a reputable company, than this mess
I was hesitant to buy from a site that has such terrible reviews but I'm poor and I wanted some cute clothes for cheap. I ordered approx 3/17/17 and got a shipment notification on 3/24/17 and received my order on 4/3/17 which I have no idea how that happened coming from China, but I swear it's the fastest shipping I've ever gotten from there. The material is pretty solid, though I'll say a tad on the smaller side (just a tad). I'd say if you're bustier to size up just to be safe.
I would never have placed an order with this company if I knew that it would take over a month or two to receive my items. Most items cannot be tracked due to free shipping, and there is no phone number listed to call if you have an issue. I should have read the reviews before placing my order!
Do not order from Fairy Season, i ordered 2 shirts over a month ago and i still havent recieved them. Found out there stuff comes from China, no wonder. Ill never order from them again, poor excuse for a business, dont even have a phone number you can actually call and talk to someone about your order. But they are quick to cash your check. Sorry excuse for a business
I feel like I have to write a review because I just received my order and I honestly don't have many complaints. It took 4 weeks to get here and yes, that's longer then the 8-10 day but when I contacted them they were very responsive. I got a bathing suit, shirt and socks. The shirt and socks I love and they are exactly as I expected. The bathing suit is ehhhh. Not great, cheap quality, but fits. In all fairness, for they're prices, I'm satisfied with what I got. With prices so cheap, I didn't expect much in the first place.
I placed an order on December 8,2016. It never came. I started contacting them on January 11,2017 asking for my money back. After getting the run around for 2 weeks they finally said they would refund me. 8 different times-went back and forth regarding the amount being refunded and now they said I waited too long to request a refund and there is nothing they can do. Thanks for stealing my money! DO NOT EVER ORDER FROM THIS COMPANY-THEY ARE CRIMINALS
Answer: I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.
Answer: If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.
Answer: It's a scam site, I highly doubt you will get your money back.
Answer: You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.
Answer: I had ordered back in October and never received so I emailed I. November 11 only to be told I would recieve my items that week... i have yet to receive any of the items I ordered and they wont even reslond to my emails anymore.
Answer: Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!
Answer: It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.
Answer: They run super small. I ordered a XL and when I received it, it fit like a Small
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