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Fairy Season

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Fairy Season

2.0

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Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.

service
77
value
70
shipping
73
returns
61
quality
70

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Indiana
1 review
3 helpful votes
Follow Maegan J.
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I ordered on April 8, my order "shipped" on April 11. It is now May 3 and still no items. I even got blocked off the facebook when asking for them to track my items. I want a refund immediately.

Date of experience: May 3, 2017
Missouri
1 review
2 helpful votes
Follow Kari B.
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My swim suit arrived within two weeks and fit perfect. I'm a small/medium and ordered a small. The swimsuit looked exactly like it did on the website. I would order from them again. I also loved that the transaction was all through pay pal.

Date of experience: May 3, 2017
Florida
1 review
3 helpful votes
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Horrible!
May 3, 2017

I'm giving you one because there is not zero! Bad quality items, horrible customer service and after 2 months I am still waiting for a couple of items from my order but they take your money right after you order! Please don't buy anything from that website!

Date of experience: May 2, 2017
Arizona
1 review
3 helpful votes
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I wish you had a negative star rating, the clothes were hideous, irregular, cheap material, wrong color, wrong order, it took forever to be delivered, came in 3 different packages, I wish I had read the reviews first, I was so disgusted with all 5 blouses I didn't bother returning them, I gave them to charity, biggest rip off ever, you should be ashamed of yourself. Ugh, don't do it!

Date of experience: May 2, 2017
Arkansas
1 review
1 helpful vote
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I ordered shirts back in February. All 3 shirts came at all differ times. 2 showed up a month after and the 3rd showed up just couple weeks ago. NON of them fit. I am a 1-2x depending on the clothes. I ordered 2 of them a 4x and one a 2x. And the 4x my 13 year old daughter can wear and she is a size 3 in juniors. I have emailed and emailed these people. They tell me to send a picture. Well sorry I am not sending them a picture of me wearing it to show yo how small the clothes are. They then said send a pic with the clothes with a tape measure to see the differ in clothes. Now how the heck would I do that when they should know the 4x is big. All I want is to return my shirts and get my money BACK. Spent over 50 bucks on clothes that I was so exited to get since I have lost a lot of weight to wear cute clothes again.
ILL NEVER EVER ORDER FROM THIS PLACE AGAIN AND ILL NEVER EVER HAVE ANYONE I KNOW ORDER FROM HERE AAGAIN.
Plus the only reason I gave it a 1 is because I cant give it a ZERO with out having to comment. I REALLY should have read the ratings first. I know now for future.

Date of experience: May 2, 2017
District of Columbia
1 review
0 helpful votes
Follow Amanda j.
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My husband ordered me 1 shirt and 2 pairs of leggings. The shirt fit like a medium when ordered a Xl and leggings were see through. Tried contacting them about issue and they took 6 days to respond and only thing I got was a send pictures of tape measure measuring shirt and we can figure something out. Needless to say they won't refund or exchange. This company is horrible and I won't ever order from them again.

Date of experience: May 2, 2017
Texas
1 review
1 helpful vote
Follow Wendy W.
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I ordered a t-shirt paid for the faster shipping and it still took a month to get! Then when I got it yep not at all impressed. I couldn't wear it had to give it to my 14 year old daughter because it was sooo small! And she cant even wear it to school because the thing is so thin unless she layers! Ive ordered from Nastydress.com also and they are crap also! And as far as shipping never could track this package eventho I paid extra for it. Yep never again will I order from here! I warn you DON'T DO IT DONT ORDER FROM HERE!

Date of experience: April 30, 2017
Virginia
1 review
3 helpful votes
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Awful
April 30, 2017

Here it is April 30th and I am still awaiting one piece of my six piece order. First, if you buy something for $10 expect that its going to be poor quality. I am still perplexed at how I ended up at this website, as I believe I started the search at Amazon and was redirected. Anyway, quality is awful, a shirt and two dresses completely ill fitting. One bathing suit bottom was cut exactly the same for the front and back. Very strange. I have sent 3 emails after receiving an email that said my items had been 1) shipped and 2) been received. They had not. Customer service had difficulty understanding my email due to a language barrier, but no big deal, I wasn't in a hurry to get =ANOTHER poorly made product. All items came at different times and you CANNOT track shipping though it says you can. You have to rely on customer service to give you a timeline. And as the opening of this review stated I am awaiting one last product. I am 5'0" and about 105#. Honestly size of the clothing wasn't an issue (though I did get mediums) it was the quality, misaligned seams, material etc. Never, never again...

Date of experience: April 30, 2017
Canada
2 reviews
3 helpful votes
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Another classic case of the product looking NOTHING like the image, shipping takes months. Cheap product, poor quality, poor customer service. Would not let any of my friends buy from this website.

Date of experience: April 29, 2017
Illinois
2 reviews
1 helpful vote
Follow Marge K.
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Ordered what I thought was going to be a Christmas gift for my friends. I never received my order.
I emailed customer support and their reason was it was my fault for not including my full address. I went into my account and that was not the case, even when I submitted my address to customer service
I still am without my items.

Date of experience: April 29, 2017
Nevada
1 review
2 helpful votes
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POS knockoffs
April 29, 2017

Do not order from Fairy Season. I should have read reviews of the sight before! The pictures look so cute and what you get is total crap. They are different items at look somewhat similar, but are made from crappy materials. I also received 6 of the same dress and didn't get 3 items I ordered. I spent way too much on a bunch of junk. Definitely will not order from them again. There is a no return policy, so do not waste your money!

Date of experience: April 29, 2017
Texas
1 review
1 helpful vote
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Do not order!
April 29, 2017

The only reason I gave 1star is because I couldn't give a lower score. They added to my order so now they are sending me two of the same swim suit... I've tried contacting them about this problem and no response. This is a $#*! company with $#*! clothes

Date of experience: April 29, 2017
Ohio
2 reviews
1 helpful vote
Follow Debra B.
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Horrible site ran in china that steals photos from other companies and mimics their clothing but in the most cheapest ridiculous way possible. I had asked for my order to be canceled just a few days after it was made and they reply 4 days later saying it already shipped, which is complete B. S. because they say in the first email that they would send out an email saying your package has been shipped and I have never even revived one! Biggest scam site I've ever came across in my life. Also if you look on every single item they say the fabric is all polyester every single item will have the same stats as far as sizing and material b. S.! You've been warned

Date of experience: April 28, 2017
Kentucky
1 review
0 helpful votes
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My dress was such poor quality that I can't wear it to my sons wedding now I have a just a few days to find another. It was far from what the photo showed. I'll never prefer from here again!

Date of experience: April 27, 2017
New Jersey
1 review
0 helpful votes
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SCAMMERS
April 27, 2017

I have been contacting this site for over a week. I have waited the extra time requested and still nothing. At this point I want a refund and now all of sudden they do not reply within the hour as stated on their website

Date of experience: April 26, 2017
Canada
2 reviews
1 helpful vote
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Been waiting on my order for 5 months now and when I email there customer service it takes them almost a month if not longer to get back to me and each time i receive an email back from them, Im told please wait please check your address and your postal outlet. DO NOT EVER ORDER WITHOUT A TRACKING NUMBER. I have learned my lesson. Is this how they screw people over and get away with it? OH free shipping sounds great until after you order everything you realize you dont get a tracking number and in my experience with them is feeling like they are ignoring the fact that they got paid and I never received my order and its been 5 months since I ordered and I cant get any kind of help from this scamming company

Date of experience: April 26, 2017
Michigan
1 review
1 helpful vote
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Pleasantly Surprised
April 27, 2017

I ordered 5 shirts on March 24 and received all 5 by April 25. I knew it was going to take awhile to receive my order based on other reviews I read. Each item is shipped separately and they do not arrive on the same day. All five of my shirts are super cute and the correct size. I am very happy with my order and will be a return customer.

Date of experience: April 26, 2017
Illinois
1 review
1 helpful vote
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Seriously
April 25, 2017

I bought 3 swimsuits... i measured and according to there measurements I'm an xl 40 yrs old and my very skinny 13 yr old fits in it... they need to learn how to measure or need to be shut down... not happy

Date of experience: April 25, 2017
Nevada
1 review
1 helpful vote
Follow Kelly W.
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I'm not very happy with my experience thus far. I think it's absolutely ridiculous that an order can possibly take up to 65 days to arrive. From the various reviews I've read, now I'm extra nervous that 1) I may not even receive my order, 2) that the order will be wrong, and 3) the sizes may be off soi I may not be able to even wear the items. So, I will not be ordering from this site again more than likely. Oh well, you live and learn right?!

Date of experience: April 25, 2017
New York
1 review
1 helpful vote
Follow Tara J.
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They are idiots. They shipped my items to Texas. I live in Massachusetts. They will not respond. Complete fault of theirs. I spent almost $100. Wish I could rate it a big fat zero

Date of experience: April 25, 2017

From the business

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fairyseason.com
London, LONDON, United Kingdom