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Fairy Season Reviews Summary
Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.
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I ordered the Hallmark socks as a gag Christmas gift. They took my $19.08 but I never received the product or shipping information. As the other shopper noted, I wish I had checked the reviews prior to ordering. Live and learn :/ DONT BUY FROM THIS SITE.
It has taken over a week to start shipping my order, and then only a partial shipment, then another partial shipment still the order has not been fulfilled 10 days later. I would NOT order from them again, and since some of the merchandise was licensed, I presume, by Hallmark I will be notifying them about their poor service for this day and age.
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
They sent me the wrong socks after making me wait for ever and then refuse to take them back unless I pay for shipping. They sent the wrong item and refuse to give me back my money
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
This company is horrible. I checked the size chart and ordered over $100 worth of clothes, size medium and 2 items fit me correctly. The remaining items didnt fit correctly at all. Two sweat shirts were crop tops and the sleeves barely came to my fore arms. One dress was completely transparent and had a seam right down the front of the dress which wasnt shown in pictures. Another dress, size medium, I could fit 3 other people in the dress with me. When contacting the company, the offered me 30% refund only and told me there was nothing else they could do. It has been 3 months since I make the original order and this issue is still not resolved. The total refund amount was just about $17. I will never order from this place again and I urge you to shop elsewhere.
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
I placed an order and my item was never received. I contacted the seller (turns out in they are in China) and requested a refund multiple times. I never received a response. I had to file a fraud complaint with my bank.
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
This company is a complete sham. The clothes look NOTHING like the pictures on their website. The material is cheap, the colors are off, the quality is poor and poorly made... it's a total waste of money to buy anything here. Plus, no return or money back policy says it all!
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
I ordered sweatshirts and they took my money but two months later never got my items. Luckily I ordered it through PayPal, and filed a complaint. Got a full refund. Don't order from them ever! They are thieves!
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
As somebody wasn't publishing my review I wrote a new one!
FairySeason is a good one! Great and kind customer service who's response very quickly and find solutions for any issue :) product is great work good quality and for good money too. Definetly will be back for more shopping! Recommended highly
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
I originally ordered something in the first week of September, expecting it'd be in by Halloween for a birthday. I received a shipping confirmation email before the actual shipping date (?, how this happened who knows). Nothing ever came, and I waited for the company's minimum 30 days before contacting them. They said it was held up at customs and to give it another week. Two weeks pass and nothing arrives. Now I'm asking for a refund. In return they offer to expedite ship something else (my choosing) of a similar price in 3 days. Surprise, surprise: no shipping confirmation email or any contact after 3 business days. Now I'm going to ask for a refund of the original item and the new item just for all the unnecessary, ridiculous stress that has happened because of their mistakes.
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
This site is perfect for people that are patient and don't need their orders right away, yet still get good results from their orders. The people on the site get back to you if you have any questions and make sure you are getting your orders.
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
NEVER PURCHASE FROM THIS COMPANY! Ordered 2 shirts in August (2018) emailed in September to ask about status (when tracking' site stayed they were shipped' on 8/15/18). Response "please wait. They were shipped. Should arrive shortly " Here we are 11/12/18 Still no shirts. Moneybwas taken from my account on day ordered!
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
Orderd in August, its now November. And... Nothing!
I've repeatedly asked for refunds, they say wait until Oct 31. On Nov 1 after asking for refund again, they offered to re-ship. I again asked for a refund, they then said they will deduct $8 for the shipping. Nov 12, still no refund.
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
DO NOT buy from this company! I ordered a Halloween shirt in August and still don't have it! I have continuously asked for a refund and they just keep saying to wait another week! They steal your money and give you nothing! STAY FAR AWAY!
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
Do NOT order from this company! I placed an order on 09/29 and still have not received it. I've been ever excuse from the item wasn't in stock to the weather delayed processing to the item shipped and the tracking information to the package must of gotten lost, but I should wait 7-10 days to see if it shows up at my house. The tracking information says they have been preparing the shipment since 11/02 with no change. They have refused to issue a refund and I'm now in the process of a fraud investigation with my bank.
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
I was hesitant to buy from a company I'd never heard from but was wonderfully surprised when my shirts showed up & the quality was great & sizes were normal. I will now make a second order. The Xmas selections are wonderful!
I do love the clothes but what I love most is they will correct mistakes and they are excellent about answering emails and staying in touch. I appreciate that!
I have my own Etsy shop and website this company took from my online stores my photos I took and then used them to post on their website. I hope whoever purchased from them gets there money back! Check out my online store@ threepeaksclothing.com I can also make other designs just message me.
I ordered socks from a FB ad from this company. My bank contacted me the next day, flagging it due to it being a fraudulent company. It came up on their end as an electronics company from Hong Kong!
I said that I wanted to reverse the charges due to their misleading info. After this I did some more digging, and found all the awful comments.
FairySeason then sent me multiple emails and FB messages, threatening me to drop my bank dispute because "it made them look bad". They said until I did so, they would never send me my product or issue me a refund.
I obviously said No Way, and my bank ultimately gave me my money back. Even after this, they STILL sent me harassing emails.
I commented on every FB post I could to spread the word to others, and they blocked me from a few of their pages (they have 20+ FB Pages).
Please never order from this company!
I ordered a shirt on September 4th, 2018. Today is November 3,2018. I have not recieved the shirt. I've been in contact with the company for almost a month now. They refuse to issue a refund. They told me they couldn't track the package because it was free shipping, but to check with the post office. If there is no tracking, what can the post office do?! They finally offered to reship the shirt with tracking. I don't want the effing shirt anymore, but they aren't giving me my back so I guess I'm stuck with this. I guess we'll see. They are horrible, and I would advise against ever doing business with this company.
Worst customer service ever. Gave me a huge run around about returning the items because of the garbage quality. I even paid out of pocket to send them back but they refused to pick them up from the airport mail. So I lost additional money over $175.00 beyond pissed never again I hope this place gets shut, down and charges pressed. I reported them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at [email protected] with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team