On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Fae Swim Reviews Summary
The website is currently upgrading, but orders are being processed as normal. The La Vie En Rose collection and FAE x Revolve Miami Collection are featured on the site.
This summary is generated by AI, based on text from customer reviews
Fae House only offers exchanges, not refunds, so I followed their policy and shipped my item back. The package was delivered to them on November 5—I verified the tracking and sent them the proof.It is now November 26, and I have heard absolutely nothing. I've emailed multiple times and used the contact form on their website, and they have not acknowledged my exchange request or the returned item.Because they only provide store credit, I was expecting to receive it in a timely manner so I could use the Black Friday promotions. Instead, the complete lack of response means I've missed those deals entirely.At this point, I'm going to have to dispute the charge with my credit card company just to recover my money. This level of non-communication is unacceptable, and I cannot recommend shopping with Fae House based on this experience.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Swimwear Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account