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Facebook

1.9

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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
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Texas
2 reviews
0 helpful votes
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Staff nuevacom
March 21, 2023

I D LIKE TO RECOGNIZE INCREDIBLE STAFF-securiyr-- Raul Rafael and Josephin a.
Next pool waiters at green table pool--oscar*** Miguel-***,llendro-***, Francisco-**. So Mgr at custom burger.
Joy club--Karen and miguel.,

Date of experience: March 19, 2023
California
1 review
0 helpful votes
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Great reseller
March 20, 2023

I bought 2 Rolex watches, thanks. One Rolex submariner 2019, another one Daytina 2020, thank you so much...

Date of experience: March 18, 2023
GB
7 reviews
21 helpful votes
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Pure censorship
March 12, 2023

I have so many comments that disapeare... `filtered out` i presume. I DONT WANT ANYTHIGN FILTERED OUT I WANT TO SEE ALL COMMENTS. This is the most ridiculous thing ever.

Date of experience: March 12, 2023
Ohio
3 reviews
2 helpful votes
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I have been hacked on Facebook 2 times and I have reported it and my friend's have reported it and Facebook won't take them down and now in my new account they have blocked me from commenting or anything in the groups im in and I did nothing wrong I have seen worse commenting then mine and I'm not in any bad groups but this has happened 2 times and I don't understand why I didn't do or say anything wrong

Date of experience: March 12, 2023
VE
2 reviews
0 helpful votes
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Facebook
March 11, 2023

Facebook is a company that safeguards your information and makes it easy for you to communicate with anyone in a different part of the world.

Date of experience: March 9, 2023
Canada
1 review
1 helpful vote
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On Facebook marketplace former client who had posted what the firm felt was an unjustified negative review. I received scathing reviews from people who have never been clients. She opened the doors to more unjustified attacks on me, giving me no recourse. I have a right to defend our reputations.

No one taking into account for the buyer on Facebook Marketplace. Buyers leave us the dishonest review which is really harsh! As I doubt Facebook Marketplace will remove it if I asked, and It's important that people can read my side of the story.The Buyers show up at library without setting up an appointment with me,without Scheduling actual time.I told her I am only available after 12:00PM,And she show up at 9:24 AM.And She just left me the 1 star review and refused to deleted it on Facebook marketplace.I have lost business as a result of the review, All she wants is to hurt my business reputation.Such terrible behaviors!And I can't leave the reviews of this buyer on Facebook Marketplace!

Date of experience: March 9, 2023
New York
1 review
0 helpful votes
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They need Catfish on their site there are a lot of scammers not just men but woman as well. Not only do they want money but the green card as well. There is another site Quro They do not listen when you tell them bout the military scammers. They always say they stole the pictures sometimes yes and sometimes no.Oh yes how about City Way they are also scammers they are pack rats working together.Shall I name names I can.

Date of experience: March 3, 2023
South Africa
3 reviews
3 helpful votes
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FACEBOOK how can you allow advertisers onto your social media pages who AREN'T vetted. I have now been conned out of money on 4 individual purchases. I've had to engage my banks fraud division to get refund on 2 of the products, one order of which I cancelled the sale in the middle and you STILL put the purchase through.
Now again, I'm awaiting delivery on one item where I keep getting feedback that it's almost here, but never arrives. The other product from Leputon.com which appear to be legitimate, which I vetted at the time of purchase because I can no longer trust you, Facebook to give me legitimate marketing. I thoroughly very any product advertised on your platform. THAT'S YOUR JOB TO DO, NOT MINE! You earn a fortune of money the least you could do is to employ a team to vet your advetisees, or get back in your lane and stop marketing products. Leave that to Amazon, ebay and the likes as at least they give one backup protection against a bad seller.
I'm now again waiting on in table purchased through your media page, I've contacted the company 4 times to no avail. I've threatened them, I've demanded refunds. The emails are definitely going through but as things stand it's 2 months and no good or a refund. $51.90 is allot of money.
FACEBOOK TAKE RESPONSIBILITY FOR YOUR ACTIONS!#£%

Date of experience: March 2, 2023
Texas
1 review
2 helpful votes
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I had posted a gif of snoopy doing a happy friday dance and they restricted my account! This is the 2nd time they restricted my account over something stupid! The first time was because of a slim fast shake photo! You can't get ahold of anyone! I'm an admin in a group and they did this nonsense! Screw you Facebook you were uninstalled!

Date of experience: March 1, 2023
California
8 reviews
17 helpful votes
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Facebook, a 10-year waste of time in my life and I would hope that nobody else would bother to waste that much time allowing it into their life.
Even after deleting my profile and trying to sign back in with a different email altogether it still recognizes might deleted profile and won't let me do anything more which includes getting a confirmation text code to sign into the site.
If you want to know why would I act so stupidly, it was pure curiosity. It has to do with Facebook not letting go of any data about you and that they will even lock you out of this site if you try to log in using a device like my mobile one that they recognize despite having a different email.
It proves how much Facebook sucks and that they never let go of your data or your profile even if you delete. These shady $#*!s just like Mark sucks a $#*! you can't trust and should not trust so don't go anywhere near them!

Date of experience: February 27, 2023
Michigan
1 review
4 helpful votes
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Scammers Playground
February 25, 2023

Just take a look at the number of ads for US postage stams for unheard of prices - all of these phony - ask any employee of the US Postal Service. Yet Facebook runs these all the time along with those scams about DeWalt tool sales. Shame on them!

Date of experience: February 25, 2023
Texas
1 review
0 helpful votes
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Gutter guards
February 25, 2023

Paul Muccio did an excellent job installing our new gutter guards! Very professional! Fantastic to work with him and his company! We would highly recommend him to do work for you!

Date of experience: February 23, 2023
Washington
1 review
1 helpful vote
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If you ever have a problem with Facebook Ads, Feeds or integrations between Facebook and third party software you are on your own. I have been working with Facebook for many years and talked to many ad reps, and customer service reps. They are polite but fail nearly every time. I had 2 decent ad reps out of 15 that were assigned to me over the years. The other 13 were highly incompetent and were essentially interns that gladhanded me and couldn't help me at all with optimization or feed issues that were clearly Facebook's fault.

They often say they will get back to you and never do or it's weeks after and I've already figured out a workaround that bypasses their broken feature etc. The worst company to deal with for support and that's saying a lot these days. Nevermind they censor and shadowban opinions they don't agree with, lol. Pretty disgusting.

Date of experience: February 22, 2023
GB
4 reviews
17 helpful votes
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They no longer have anyone working for Facebook. It's all A.I, a very stupid A.I that will easily make mistakes and ban you for absolutely no reason what so ever. It picks up a word or a minor misunderstanding and you banned for 30 days and when you appeal the decision, they never look at it. Which makes me think nothing on their site is alive except the people using the site. No staff what soever, if they exist they are brain dead zombies.

I mean i posted video of my helmet camera and in the post I put "look at this dozy cow playing around with her phone..." There was no one on facebook I was insulting directly at, it was a video of a woman who wasn't paying attention to her surroundings on the road and I got BANNED for harassment and bullying. I got no words to describe this and when I appealed and they said it does go against their community standards which means they "NEVER" did read it. They are lying to people.

As I said to others, do not pay for ads on facebook, do not invest in facebook. Sell your shares. Do not click on any of facebook ads. This is not a website run by professionals but amateurs.

Date of experience: February 17, 2023
Washington
3 reviews
0 helpful votes
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I'm a actually customer
February 18, 2023

I actually have a several been ordering from RoseWe for a little while now and I love you there clothes line, I have another order on it's way now

+2
Date of experience: February 16, 2023
Bangladesh
1 review
0 helpful votes
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Easy to use site. I like Amourlee. There are many easygoing women and I like it. I spend many evenings with them and all the time it has been fun and I need something like these.

Date of experience: February 15, 2023
Georgia
2 reviews
9 helpful votes
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Skynet exists.
February 13, 2023

Banned 24 hours. "Bullying." Quote from TV show. No appeals. Link broken. AI decided. No humans. Screw this site and their terrible "AI's."

Date of experience: February 13, 2023
Texas
1 review
3 helpful votes
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I made a purchase from Adidas through a facebook retargeting ad late November, when I was done it asked if I wanted to save payment method and looked like samsung pay so I mistakenly added it. Less than 24 hours later, my account was logged in from Brazil, they changed my phone number for 2 factor authentication and posted something that went against community guidelines and my account was disabled. I made the HUGE mistake of linking all my business accounts to my personal facebook (you are forced to with posting apps) and consequently my business accounts have been disabled as well. Facebook has ZERO customer service and I have literally tried everything to plead my case to them via help center, email, and I even purchased a portal device just to talk to customer service. They all tell me there is nothing they can do.I think companies should stop running ads on facebook if you are only going to compromise your account by purchasing from them. Facebook knows this is an issue but does not care about its consumers enough to fix the problem.

Date of experience: February 8, 2023
North Dakota
2 reviews
6 helpful votes
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Facebook sucks
February 5, 2023

Anybody on Facebook might want to tell their accounts to go bye-bye because I'm going to shut down Facebook as soon as I possibly can because they have broken so many rules and I have photos and pictures and everything and pretty soon Facebook will never exist again because I've already talked to my lawyer and I'm going to sue the hell out of them for always watching what I'm doing and they're prejudice against me for some reason and I think prejudice is against the law now so watch out Facebook peace crap

Date of experience: February 5, 2023
Singapore
3 reviews
1 helpful vote
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My cousin and me sent our cars to Euro Auto Garage for repair and servicing. We were initially impressed by 8 to 10 supercars similar to our makes parked there thinking "so many branded cars here for servicing can't be wrong" but. We were so wrong. Firstly the cost of servicing is 4 times higher than our previous workshops, next is the mark- up of spareparts is between 300- 450% with a waiting time of 4weeks. After several weeks of waiting with shockingly unsatisfied substandard unprofessional service standards; we came down to the workshop again- All the cars that were parked 5 weeks ago were Still Parked There! Meaning it's a marketing gimmick. This Euro Auto Garage or Euro Auto Performance workshops at Kaki Bukit The Premier is totally unreliable, Dishonest, lazy and more of a Scam Syndicate operating. Consumers Beware! Avoid at all cost EAG.

Date of experience: February 4, 2023

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Founded in 2004
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