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Facebook

1.9

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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
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Greece
2 reviews
4 helpful votes
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Totally untrustworthy.
Till today Facebook keeps selling away personal information, beliefs, liked pages and many more. Check out the Cambridge Analytica scandal or the fines Facebook has to pay.

Date of experience: January 31, 2023
New York
1 review
1 helpful vote
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Matriarch To Madness
February 1, 2023

Non fiction Horrifically REAL. This Book is a Must Read. When Nightmare's Become Reality. A struggling widow and mother of three buys a dream home in the country. Having to Endure racism and then finding out the home was haunted, it was a miracle that she got out Alive. God Bless

Date of experience: January 31, 2023
West Virginia
1 review
5 helpful votes
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I have been trying for months to completely and permanently delete my old FB account. The account is disabled. My email is the same, my phone number has changed. Unable to permanently delete due to phone number or password not working. Unable to get any assistance despite sending numerous emails to facebook.security. This company should be cited for no valid customer service telephone number and lack of customer service via email regarding customer requests concerning their accounts. They do owe their customers fair treatment. Linda S. Tibbs

Date of experience: January 28, 2023
Canada
3 reviews
3 helpful votes
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MY FACEBOOK ACCOUNT IS RESTRICTED SINCE JULY 2022 AND THEY ARE NOT RESPONDING TO ME AS I HAD POST SOME INFORMATION WITH REGARDS IRAN REVOLUTION AND SEEMS META COMPANY WORKS REALLY CLOSELY WITH IRGC AND DOES NOT LET ANYONE TO POST ANYTHING ABOUT ISLAMIC REGIME IN IRAN EVEN THEY ARE RAPPING AND KILLING AND TOURCHERING PEOPLE.
I DID NOT ADVERTISE ANYTHING ABOUT THAT ONLY I TRY TO BE VOICE OF IRANIAN PEOPLE AND THE ARE RESTRICTED MY ACCOUNT AND NOT RESPONDING TO ME, MY ACCOUNT IS BUSINESS ACCOUNT AND I NEED IT BACK IMMEDIATELY AND I HAVE PROVE I DID NOT AGAIN DID NOT ADVERTISE ABOUT MY HOMELAND (WHICH IS NOT A CRIME) PEOPLE THEY WRITE EVERYTHING ABOUT UKRAINE WAR WITH RUSSIA THAT IS OKAY BUT WHEN I POST ( NOT ADVERTISING) ABOUT IRANIAN GOVERNMENT I GET RESTRICTED?I THOUGHT WE LIVE IN FREE COUNTRY BUT SEEMS LIKE THE IRGC BOUGHT EVERYONE AND PEOPLE OF IRAN DESERVE TO DIE IN SILENCE LIKE HITLER DONE TO JEWISH PEOPLE.
PEOPLE OF IRAN DON'T HAVE INTERNET AND WE ARE TRYING TO BE THEIR VOICE BUT META TRYING TO SHUT US UP.
I NEED A ANSWER,I BELIEVE I DESERVE TO HAVE AN ANSWER

Date of experience: January 25, 2023
Georgia
9 reviews
21 helpful votes
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Poorly Trained Staff
January 18, 2023

This restaurant replaced an old restaurant (The Pirate Deck) in Zebulon, Ga. The interior was nicely remodeled with a beautiful floor and upgraded interior. A persons first impression is made walking through the door. As we entered, we started toward a seat and a seater/waitress stopped us and said she would seat us. She asked if we wanted a booth and we said yes. She took us to a half booth with a booth back and two chairs. My wife has back problems and I explained this and asked if we could have a regular booth. You would have thought I had asked for a free meal. She was snippy and didn't seem to want to accommodate us. I said, "This isn't the end of the world" and she mumbled something in reply. This pretty well set the stage for our impression of the place. A different waitress took our order and was very pleasant. I ordered a cheeseburger and fries like this..." I'd like a cheeseburger with just mustard and ketchup and cheese of course and an order of crispy french fries." The wait was acceptable. The cheeseburger arrived with no cheese, no mustard and no ketchup. The french fries were just warm and definitely not crispy. I had to send it back and a piece of cold cheese was put on it and redelivered. The is not good service for a $40.00 plus tip meal (includes my wife's catfish). I doubt that we will be returning but I wish them luck in their business...they will probably need it!

Date of experience: January 18, 2023
Florida
3 reviews
9 helpful votes
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Facebook NAZI
January 12, 2023

Scammers everywhere here, facebook itself is the biggest one. I post a legit add for a house for sale and FB hides add every time I decline some ones stupid lowball offer? WTF. Get a review done by them and they repost it just to take down the next day again. Just a waist of my time. They think they control everything. They can take their whole metaverse and stick it where the don't shine. Closed my account,

Date of experience: January 12, 2023
NL
1 review
1 helpful vote
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My stance a s a 2ce war refugee is awfull, i sank my pfhone, crossing a crasy cold border river in December, i havent money to buy new and FB is my last ay to contact all who I know - family and friends. Or barely the last, I restored my login to email through two-factor requesting a phone auth. I am deleting Facebook in a protest against uneqivocal harassment in my times of hardship. On a marketplace I was holding a single post of rental house in Florida when I was violently, extremely inadeqate suspended. Loosing every dime is almost physically painful to me, I was trying to make support centre to explain hat did my job of posting a rental from owned did violated but received same harassing answers. Anonymous permanent ban from a platform isnt the option I am going to live with, as a black transgender person - I belive that my rights are ENOUGH suspended. Plus I was born in donets and ran from there in 2014 and from Kyiv in 2022 as a ukrainian citizen - from war. After that hatefulness from support centre I am deleting my account in FB in protest against the even existance of that hateful platform, able to violate EVERYONE anonymously and without consequences for itself. Thoug no known to me companies using it I wish the platform collapse due to it hatered support centre.

Date of experience: January 6, 2023
New York
3 reviews
5 helpful votes
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Too many scammers
January 4, 2023

Facebook has a huge problem with scammers and fake accounts. They refuse to delete them even when they are obvious. Since they have an issue removing scammers and fake profiles, Facebook is complicate in these scams. They also made it easier for scammers to join groups. It is really sad that Facebook has chosen this route instead of backing real live people who just want to connect with others.

Date of experience: January 4, 2023
North Carolina
1 review
0 helpful votes
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I got an estimate the day after I called, and the work was done within the week. Although it has only been a short while, I am very pleased with the work done.

Date of experience: December 28, 2022
Texas
1 review
1 helpful vote
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Fake pages
December 27, 2022

Someone created a fake page in my boyfriend's name and other things. We have reported most of the year. Facebook hasn't done anything about. They have no customer service phone number.

Date of experience: December 27, 2022
PS
1 review
0 helpful votes
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Nice place
December 28, 2022

The best site I have ever seen in my life is a beautiful site and I benefited from it very much, and I advise everyone to try it. It is a genius and wonderful site

Date of experience: December 26, 2022
Canada
4 reviews
19 helpful votes
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Yea, so every other week i'm online i get banned, bots can spam my account with "you WIN" messages all day long, report it even tho they are fishing for information they didn't violate standards? Ok bud but when i tell the bot to stay the hell off my profile i get instant banned for harassment lmfao. What a joke, I hope Zuckerberg chokes on the next wiener he puts in his mouth.

Date of experience: December 25, 2022
Australia
1 review
1 helpful vote
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Facebook your a joke, someone needs to start a new platform, one month band for asking a question. Freedom of speech

Date of experience: December 24, 2022
Washington
1 review
2 helpful votes
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Bullying on facebook side
December 23, 2022

Facebooks states I posted something that is against there standards yet I have not. And my account is now blocked for 3 days. You can't communicate with them to get this resolved.

Date of experience: December 22, 2022
Singapore
9 reviews
1 helpful vote
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Beware of Euro Auto Garage at The Premier Kaki Bukit. Scam Workshop. Charges 65% more than normal car Workshop. Deceptive sales tactics, sub- standard workmanship. Flood shop with cars parked there since months ago to create a "good business" all got to wait. Beware of this dubious auto repair shop Euro Auto Garage. Despicable Scammers Simon, Derrick, Alex. Enter at your own risk!

Date of experience: December 22, 2022
Canada
2 reviews
2 helpful votes
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I post comments, and I get a lot of offensive replies. I am trying to be nice, but I am called a dump. Then I call them names and get blocked by Facebook. This means Facebook is a garbage company, not reliable in good judgment.

Date of experience: December 21, 2022
Bangladesh
1 review
0 helpful votes
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Facebook Account Delete
December 19, 2022

Way My Facebook Account Delete. My professional account No have A Copyright No Have Teams & Condition But My account Is Delete

Date of experience: December 19, 2022
Washington
1 review
1 helpful vote
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Indian Motorcycle Tucson
December 15, 2022

This business is to be avoided, they are slick, personable, and very friendly. Yet, they do not hesitate to cheat you at every possible opportunity. In my instance they tried to charge my almost double the advertised price for a used bike, adding on ridiculous fees for Dealer Setup and assembly on a used bike.

I recommend staying away from these folks. There are plenty of honest dealers out there.

Date of experience: December 15, 2022
Chile
1 review
0 helpful votes
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Me encanta
December 15, 2022

Buena atención y buena atención, además fácil de usar. Estoy aquí hace menos de una semana y me ha convencido

Date of experience: December 14, 2022
Massachusetts
2 reviews
2 helpful votes
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If you're thinking about starting an account, DON'T! If I wasn't required to have an account for work, I wouldn't have one at all. It's awful. They encourage racism and bullying, but the bullied are immediately banned for any attempted clapback, no matter how tame. It's like if Twitter had a cantankerous grandpappy.
It's Twitter's cantankerous grandpappy.

Date of experience: December 14, 2022

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facebook.com
Founded in 2004
Menlo Park, CA
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