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Facebook

1.9

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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
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California
6 reviews
8 helpful votes
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Its great that you can find all of your friends from high school.

Date of experience: September 16, 2010
California
3 reviews
10 helpful votes
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The website where I probably spend 25% of my online time. :)

Date of experience: September 1, 2010
Germany
9 reviews
32 helpful votes
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It's a love-hate relationship with facebook. Can't live with it, can't live without it. It's great for staying in touch with people and sharing what everybody is up to, especially if you don't have the time and muse to take care of all your friendships constantly.
What I don't like about it are the privacy issues. I don't want to become a citizen of glass and give all my information to people I don't know and who will use it themselves for what I don't know. But this is why you have to make up your mind about how you want to use a webpage like facebook. As long as you share as little information about yourself as possible (and I don't think that a post like "Having bad digesting problems today" will catch the interesst of a third party) you will be just fine and can enjoy the benefits of this site.

Date of experience: August 30, 2010
California
19 reviews
98 helpful votes
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I joined facebook during its early stages of transitioning from strictly private to few colleges that were allowed to join. I enjoyed those days because back then facebook was strictly for college students, a way for them to stay connected and share info with classmates or friends. Back then you could also share you schedule with your facebook friends. Later they decided to open to the general public which just bit degrading of them. Now days you see high schoolers and middle schoolers on facebook and it feels like another myspace accept with more confusing privacy options. Overall I still enjoy being on facebook. I've found majority of my elementary and middle school friends which I lost touch with. It's a great source to get in touch with anyone. If you're looking to kill some time there's always farmville, poker, and much more...

Date of experience: August 24, 2010
California
3 reviews
27 helpful votes
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Great site to connect with friends. Its great for businesses as well. ONly downside is if you don't becareful, you can get sucked into facebook and be on int 24/7.

Date of experience: August 22, 2010
RU
3 reviews
5 helpful votes
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Thanks God we have Facebook! It is the one site where I can keep in touch with my foreign friends! Indeed, every country have their own mail service, and sometimes it becomes a big problem to receive and send messages, but with Facebook I am really happy!

Date of experience: July 20, 2010
GB
2 reviews
2 helpful votes
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Good website for communicating to friends and family!, However as everyone is using it now, There are some vulnerability's in security.

Date of experience: July 20, 2010
GB
4 reviews
8 helpful votes
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How can I not review Facebook. Everyone knows it but I spend half my life here. It is so good for me (I am au pair in England) so it is good for to keep in touch with my friends at home. I used to be Hi5 user but I am a FB convert.!

Date of experience: July 9, 2010
New York
1 review
2 helpful votes
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They locked me out of my account. After repeated correspondence via e mail i can't get them to help me get it straightened out.

Date of experience: June 22, 2010
France
2 reviews
3 helpful votes
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Don't buy any game credits on this site. They will keep charging your account endlessly without authorization from u because they have your info. Paid$5 for credits for my 5 yr old granddaughter and and because she bought pets instead of using the credits they took money out of my account. I am now overdrawn $1014 so far. They save your info and just keep charging u.

Date of experience: June 18, 2010
Texas
2 reviews
4 helpful votes
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If you are into social networking, run as fast as you can from Livehealthclub.com and join Facebook.

Date of experience: June 7, 2010
Kentucky
6 reviews
34 helpful votes
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Facebook
June 7, 2010

Facebook. Facebook. Facebook.

Facebook started as a very exclusive club limited to college kids; now, the social site is open to all (though users must be at least 13 years old to join). Once a member, you can choose to join one or more "networks" -- a constellation of people at your school, your job, or in your region. When you join a network, others in that network can read your profile if you want them to. You can join "groups" that form around a common interest, like a band or a hobby. Users create profiles of themselves: interests, schools attended, political views, and more. You can choose to let only your friends (or certain friends) see your profile, allow only people in your networks to view it, or opt to have no limits at all. Users post photos to their online albums, send messages to one another, scribble notes on each other's "walls," and send "gifts" (icons that cost $1 after the first free one). There's also "The Marketplace," which allows members to post and search classifieds. An IM function is coming soon.

Facebook is a great place for keeping in touch with friends and making new ones. The interface is bright and inviting and makes it a snap to share thoughts, photos, links, videos and more in a constantly updated news feed. As with any open social networking site, kids can easily lie about their ages to join Facebook -- and then post dodgy stuff that could haunt them later. The good news is Facebook's new safeguard for minors, which at least blocks kids' posts from showing up on the Internet. On the downside, Facebook now makes more of a user's profile info publicly available. It's up to users to painstakingly tweak settings to hide this info.

Date of experience: June 7, 2010
Washington
1 review
4 helpful votes
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I find both good and bad things on this site. I throughly enjoyed being able to ask questions and respond to other moms and for the most part they were all polite. However I did run into some concern when a group I was in had to shut down and become private due to others making shall we say unsocialable comments. This is the same reason I left Cafemom. However in this case it was not the admins but the COM's organizers that didn't do anything other then kick off the person who's only crime was to complain. So I say that it could have been handled better. I am not impressed when any site that is supposed to be for everyone favors one group.

Date of experience: April 29, 2010
New York
11 reviews
65 helpful votes
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A friend of mine is on this site so I went over to it to take a look at it. It was strange because I did get a warning on my McAfee virus scanner when I visited this website. I just disregarded the message as I know my friend has been on it for awhile and seems to love it. Just thought I would notify people in case they also saw that warning.

Date of experience: April 23, 2010
Spain
5 reviews
14 helpful votes
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The worst online network. Its only in place so the companies and the governments can spy on the people.

Date of experience: April 15, 2010
Spain
61 reviews
313 helpful votes
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I dislike facebook due to its many privacy issues and vague terms of services. Pretty much they own everything that is uploaded there and have the right to modify and redistribute it. I would much rather join a niche social network with strict rules and privacy policies that a network as facebook.

Date of experience: April 14, 2010
Illinois
1 review
1 helpful vote
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Fb changes layout without letting users know, constant errors on page, cannot handle the volume of users, alienation of certain users from viewing recent newsfeed posts.

Date of experience: April 14, 2010
Texas
26 reviews
213 helpful votes
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Facebook is a fun place for connecting and reconnecting with friends and family.

They need to fix a lot of their applications and it is sometimes confusing on there but I still like it.

Date of experience: April 3, 2010
Texas
72 reviews
453 helpful votes
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This is a facebook application that I really like. You can send up a balloon to memorialize a loved on and also read stories and pass on balloons for others.

It's a great way to show you care be it for someone you love or just passing it along for another with a little prayer.

Date of experience: March 18, 2010
Sri Lanka
4 reviews
6 helpful votes
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Its good social site. Both are in the competitive level. Both have some slight changes and one has a special thing which the other does not (in my opinion)

Date of experience: March 16, 2010

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+533
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