I have tried unsuccessfully to order TWICE from this site. I placed my first order after joining and after a month I still hadn't received it. When I checked the order status it said " Hold fulfillment problem. When I called I was told that my size was not in stock! When were they going to tell me this? In the meantime they have billed my credit card for the next month. So I order again and the same thing happens! This is the most ridiculous online business that I have ever seen! I am going to try one last time and will post the outcome.

I am completely disgusted with my experience in dealing with this company. About a year ago I purchased a tank off of the site and was billed 50$ a month for 3 of the following months before I finally noticed it on my statement. I called and canceled my VIP membership and about a week ago I was emailed a gift card that was worth 50$ to try to make up for all the money they had taken from me. I got back on my account to redeem the gift card and paid the REGULAR price instead of rejoining as a VIP (I made sure that I read every little thing I was clicking on this time) and it still ended up somehow changing me to VIP and charging me for the last month anyway. THIS SITE IS A SCAM DO NOT USE IT! SAVE YOURSELF THE TIME AND THE MONEY.

So my order started off well, I was raving to friends about how my first outfit was half price and the order came in no time, the clothes being in great condition. I made the first order in April which was £35.50 when looking at my bank statement this month (MAY) I found that Fabletics had decided to take another £44.00 out of my account (without my consent) I called the company to get through to someone who kept repeating the same thing over and over again - when asking to speak to a manager he again said the same thing that because I had signed up to be a VIP member £44 would be taken from my account to use as voucher for more clothes. (I don't want more clothes) I am furious with this company as I didn't give any consent for this money to be taken from my account and I am taking this further with the bank as the company did not help at all. DO NOT USE.

The leggings and top were excellent quality and great for cycling... but I received my first outfit last week before realising I was locked into paying £44 per month. When I spoke to the representative (I called the number on the invoice, not the one below) I informed her that the organisation was in breech of British Consumer Law for 'inertia selling' (see Daily Mail article 19.03.2016) and requested my membership be cancelled immediately. I asked her to forward me confirmation that this had been done and received an email a few minutes later. I will let you know if anything arrives or money is withdrawn next month... It's a real shame as I love the clothing; but I do not wish to be locked into anything and if i want an item I will pay the price, so as long as I can do this I am happy to be a normal customer.
'You may cancel your Fabletics VIP Membership at any time. There is no cancellation fee. Please contact Fabletics Member Services on *******500, Mon-Fri 8:00 AM to 8:00 PM or send us a letter to JustFab UK Ltd., 8-10 Dryden Street, London, WC2E 9NA, to cancel your VIP Membership. If you would like to continue receiving selections, simply skip the month by clicking "Skip the Month" in your Looks between the 1st and the 5th to avoid being charged'.

Beware - you will be locked into future purchases and additional charges to your credit card when you first place an order online. They refuse to accept cancellation requests in writing and won't care if you are an international customer who doesn't have access to make international phone calls. They proceeded with more than doubling the cost of the order on my card, and shipped the order anyway. They do not appear to care about their customers at all, and have the Sam estandard responses declining your requests ready to go, because you will here the same thing multiple times from multiple different people - you won't even be assigned one person to handle your complaint!
This is highly unethical - likely illegal practices.
Please know what you are locking yourself into before you endure the stress and anxiety they have caused me.

What an awful way to do business my daughter was conned she did not understand what VIP meant re monthly cost she is so upset as was saving for her gap year. She will never do business with this company again and will tell all her friends at the gym not to touch them.
I called and explained the situation she is just 18 and did not realise what she was agreeing to, or that con artists like this exist they agreed to canceled her membership but would not refund the £44.00 even when i said could we return the leggings she bought. She cried all night as only has a part time job and this money is a lot to her, she would never have signed up if was clear on the web site that they would be taking £44.00 a month. I am very disappointed Kate your a con artist how could you use your name, this is such a terrible way to do business

Kate Hudson advertised her new company Fabletics.com on several morning shows. She had a deal 3 month ago where you could get a T shirt and stretch pant for 25.00. So I ordered it because I had to go to U of M Hospital. You could only pick certain things. When it arrived. The white T was see thru. The pants keep falling down. I did not take the tag off. My husband had someone come into his bank and had a charge for 49.95 from Fabletics which was FRAUD -and reported as so. A week later I got a charge for 49.95. My husband called them at 10:00pm mad. He wanted it refunded NOW. I filled out the survey card how I felt about the clothes. We were on the phone a hour and sent the clothes back.
I waited 5 days nothing. I looked up their website. It says 49.95 all over the add for a outfit. But on the last page hidden with other things you have already read. They will keep taking 49.95 out of your account for prior use. Even if you purchase a 15.00 item.
I called my bank's FRAUD department. They also found another charge from the month prior. So they took 100.00. They hide their name in the middle on the statement. Most companies are on the right.

IF YOU BUY FROM THEM. YOU WILL BE CHARGED A MONTHLY FEE...,., THEIR AUTOMATED PHONE SAYS YOU WILL NOT BE REFUNDED.

I have been in Finance several years and this is a first. I am contacting BETTER BUSINESS ASSOCIATES for people that don't catch this.

I do not think too much of KATE HUDSON for endorsing this behavior.

To all here who have contributed your experiences with this company, the following Buzzfeed article highlights the scammy business history of the Co-CEOs Don Ressler and Adam Goldenberg http://www.buzzfeed.com/sapna/justfab-the-billion-dollar-startup-with-a-dark-past#.nkaxadwd2E.