FableticsReviews 13,325
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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I left Fabletics because after your initial purchase, the prices go way way up. Hardly ever a sale either, and when there is a sale the good stuff is excluded.
Disappointed that you now add additional fee on all orders. Also a lot of items are out of stock or not available in my size. When viewing VIP exclusive items/sets a lot of "sets" sizes are not available.
Order something wrong size and they never have a replacement item
Didn't receive what I ordered it was to be delivered by December 15, still waiting
The system was very user-friendly making it very easy to order what I wanted in the size, colors, and styles. The items arrived and are so soft and comfortable, I will never buy workout pants from anywhere else! Love them!
I have tried twice to have my order mailed. It has been returned both times. It was a frustrating experience as the last interaction was just dropped and I was just done.
The clothes began pilling after only a couple of washes.
I'm typically disappointed by the styles. I love the leggings in black which is why I keep my membership, but I'm disappointed every time I order something else.
Ordered a pair of scrubs. Didn't like the fit and the return process was a pain in the butt. Had to do online support with 2 different people who were essentially useless. They couldn't get me copies of my receipt and didn't do the return process correctly. The return process itself was complicated as well, as the online options didn't let me do what I needed and then I couldn't make any changes once the return was initiated.
I contacted Fabletics 4 times to try to cancel my account. No one ever came to speak to me nor could I cancel my account. 4 different tries and nothing. Worst experience ever
Ships fast, and products are always made with quality materials.
Very disappointed with the lack of trying to assist with the issue
I love the leggings but buy less now because your petite lengths are not really a petite size. I am 5'0 and ALL your leggings are too long. To the point that I have to fold them in at the ankle and with more wear they get stretchy. Then the crotch area hangs low and have to keep pulling them up. I've switched to Zella because they have capri mid calf length.
Discovered this company over the holidays have had amazing shipping and service experiences! Love the products and fits
The item I purchased started falling apart after one wear. I was thinking it was just a faulty pair of pants so I wanted to exchange them. Customer service wouldn't help me :( I wanted to love them but can't get past my experience
I love Fabletics. The company provides quality athletic wear and has top-notch customer service. This is a company that cares.
I wanted to give fabletics a try via their special deal on pants as my Lulu lemon purchases were very expensive. I was shocked to learn a month later when I was charged $60 for a membership I was enrolled in when I bought the pants. Cancelling was no picnic either, very difficult to figure out and required calling a phone number and having to say no multiple times. I work in digital marketing and I'm pretty sure your opt out process is illegal.
Tried to cancel multiple times can not cancel my account, i do not want to pay for any more subscriptions
I loved the t-shirts i bought and they fit so well and I love how soft they are.
The quality and comfortable design was definitely something I haven't experienced in a while. I enjoyed the various designs and styles available, plus the membership option as well.
I thoroughly love the quality of the material that Fabletics produces. I've been looking for clothing that looks good, feels good, and fits good. If I can give more stars I would.
I was ok w the website--even with the tricky member and nonmember add to cart bs, until it started to have this instagram influencer vibe embedded. Especially when the influencers are all white faces. Im opposed to social media and dont like overstimulation. Ive stopped shopping as much.
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