I have been a Fabletics VIP customer for 10+ years. The quality has gone down while the pricing of individual places has gone up. Bundle pricing could use some work too. The VIP member credit is not worth anything. One credit cost about $70 and then a simple bra@ $30 or legging@ $60 is 1 credit. Biggest waist of money. I understand that the cost of manufacturing and tariffs are affecting some of this, but come on. I honestly don't know why I am still a VIP member since I skip every month.

I went into Chandler store and they ordered my 2 vip sets 1 navy and 1 black. I received the black not navy. I called and the gal said it was delivered by doordash and they had problems with them. She would send my set. I didn't get it, called again and they said I need to callback in 24 hours as she was escalating the problem to be resolved. I called 24 hours later and they said they delivered the set. They delivered on a Saturday to my business which is not open on Saturday, EVER. She said the escalation group said it was over and they are not sending me my set. I couldn't believe what I was hearing. I own my own business and would never treat a customer that way. This needs to be resolved correctly. I like your product but will never buy from fabletics again if this isn't solved.

I'm really over a lot of the designs and colors. Everything is plain. The patterns I like never make a resurgence, so I can't replace the old things in my closet. I don't mind the option of colors, but I want patterns. Specifically animal ones. I don't really care about anything on the site other than the Leggings. That's why I started with the site, and that's the only thing I'm interested in. I hate all the bras because they are not good for my back, I don't like the workout outfits. I just want good leggings with pockets that are long enough to cover my legs. I don't like all the capri and short looks because I get cold. I already have to buy legwarmers. I mean you could bring back old patterns and update to the new styles, but nope. Nothing. This has been getting more and more frustrating and there's less incentive to get things. Also I hate that my credits expire in a year. No it's not enough time, because the stock selection bores me to tears. I look EVERY month. I live on my computer, I'm here. I have a tab open. Nothing. Bored. I love leggings, but I'm not interested if there isn't more style in them.

I have been with Fabletics since the business started with Kate Hudson. I still own and wear the first pair of short leggings and they look brand new. The quality of Fabletics products is the best exercise wear ever and I will continue to be a loyal customer because of that one reason.
The website is very user friendly and customer service is efficient and has the answers to any issues I may have had in the past orders.
Thank you for years of comfortable lasting fashions for the active customers.