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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Not worth the money
November 15, 2024

Sports bras are uncomfortable and leggings are so-so. Side leg pockets are nice but I can't say that its worth what is paid for each item to be shipped from overseas.

Date of experience: November 4, 2024
Iowa
1 review
0 helpful votes
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The way the website works is it automatically defaults you to sign up for a subscription fee in order to get the lower price of their gear. If you're not careful you can miss this and have to go back an "uncheck" the subscription box to opt out of the monthly subscription. It wasn't until several months later that I noticed the charges on my account and had to cancel. No refunds, just lost cash.
The clothing is very nice and I enjoy it but I was very turned off by the deceptiveness of their website ordering process.

Date of experience: November 4, 2024
Alabama
1 review
0 helpful votes
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When you find your size, order it. Otherwise, you will not get the things you would like to have. Available sizes seems to be a problem for Fabletics.

Date of experience: November 4, 2024
Colorado
1 review
0 helpful votes
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Everything felt cheap & like plastic
November 15, 2024

Designs made it tricky to fit into the clothes and the quality felt really cheap and like I was wearing plastic.

Date of experience: November 4, 2024
Macao
1 review
0 helpful votes
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Fabletics are amazing
November 15, 2024

So easy to use clothes are unbelievable quality Is to die for!

Date of experience: November 4, 2024
Texas
2 reviews
0 helpful votes
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Sneaky Membership Enrollment
November 15, 2024

I purchased two pairs of shorts for a discounted price during what was advertised on Instagram as a "Special Promotion." When I placed the order I unknowingly enrolled in a membership program that charged me $35 a few weeks later. There was no obvious notification of enrollment. I cancelled immediately and vowed to never purchase anything from Fabletics again. If you have a quality product, you shouldn't have to resort to hidden charges.

Date of experience: November 4, 2024
Montana
1 review
0 helpful votes
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The best!
November 15, 2024

Live Fabeletics products. My go-to for working out wear, running errands, or just relaxing. Products are stylish and comfortable.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Great staff
November 15, 2024

The employees helping me went above and beyond for me!

Date of experience: November 4, 2024
Pennsylvania
1 review
0 helpful votes
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Not great…but ok
November 15, 2024

I have a hard time finding workout pants by Fabletics that don't have a seem up the front. Just in case you haven't gotten the memo, ladies like a seamless front when it comes to their form fitting shirts and pants.

Date of experience: November 4, 2024
Texas
2 reviews
0 helpful votes
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Nice quality products. But the way they go about some things is underhanded. Applying offers can be tricky. You can't see itemized charges once you've placed and order. It's soooo convoluted. It's very very hard to track returns and amounts. Getting a list of products ordered and or returned and their price requires several phone calls (this has happened repeatedly). And most of all, turning down the member credit each month should be ONE CLICK. Not several, and should not involve scrolling to find the second link to opt out.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Best workout wear ever
November 15, 2024

Every order and every purchase has been amazing! From the fit to the styles and colors! I love Fabletics

Date of experience: November 4, 2024
Illinois
1 review
0 helpful votes
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Superb
November 15, 2024

I went to change the size of the same product and visit was really in and out 👍

Date of experience: November 4, 2024
Virginia
1 review
0 helpful votes
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Inconsistent sizing
November 15, 2024

Sizing was a bit off. Will return them.I purchased a different color to what I had purchased in the past and they fit differently..

Date of experience: November 4, 2024
Alabama
1 review
0 helpful votes
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Never again
November 15, 2024

Somehow charged me 60$ for 2 months? RIDICULOUS! When I tried to cancel tricked me into thinking I was cancelling when in reality I was reinstating

Date of experience: November 4, 2024
Guam
1 review
0 helpful votes
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Order undeliverable to Guam
November 15, 2024

I placed a few orders from Fabletics recently with shipping to Guam and all were sent through FedEx and returned back to the warehouse once received through FedEx in Chino, CA. Previous orders sent via USPS were received without any shipping issues. Called Fabletics multiple times without any resolution or callback. Not sure what happened or why customer rep is unable to change shipping to process through USPS and not FedEx.

Date of experience: November 4, 2024
Colorado
1 review
0 helpful votes
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The perfect sports bra
November 15, 2024

Everything I've ever bought from fabletics has been exactly what I wanted!

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Cheap
November 15, 2024

Items are super over priced not quality at all items that say shape wear have no hold and others that don't have a lot so it's very inconsistent

Date of experience: November 4, 2024
Connecticut
1 review
0 helpful votes
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Long time Member who cancelled
November 15, 2024

I purchased just to use up credit(s) and then cancelled. Selections are way too limited. Styles are too limited and the same

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Royal Blue tennis skirt
November 15, 2024

Color is beautiful! The fit is great. Highly recommend.

Date of experience: November 4, 2024
Ohio
1 review
0 helpful votes
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Wanted to buy a few pairs of shorts for a race. Didn't realize I somehow signed up for a monthly membership. Called to cancel and it was like pulling teeth to get it cancelled. Sad because I liked the shorts and would have ordered more and even pants if it weren't for the stupid monthly fee they have.

Date of experience: November 4, 2024