Fabletics

While Fabletics offers a wide variety of quality products, one significant area of concern is the lack of attention to adequate timeline for shipment of orders. Customers are often left without a clear expectations or timely updates regarding their orders, which creates frustration and undermines the trust of the company. Consistent and transpartent communication about shipping timelines is essential for a positive customer experience, and unfortunately, this remains a major shortfall for the company. Improvements in this area are strongly recommended.

The requirement to be in their premier monthly program and charged monthly, unless you remember to "opt-out" is nothing more than a shill to force you to pay expensive prices for very cheap import knockoffs. The quality of their products is subpar compared to the likes of Lulu, Veori, Athletica, etc. I was with Fabletics for 2-3 years through this program and more often than not ended up buying something I didn't need to satisfy my "membership credit" because I would forget to optout monthly. I will say I like there athletic shorts, the scrubs are "decent" and look cute but again the quality is poor - my scrub pants are already wearing out and I've only worn them 1x/week for less than 3-4 months as I cycle through my outfits. Bottom line I do not recommend them because of their business model and poor quality products.

I love my Fabletics, but recently I noticed the warning upon check-out that has me questioning the safety of wearing them: WARNING: This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and/or birth defects or other reproductive harm. For more information go to www.p65warnings.ca.gov I feel sick wondering why clothing has to be toxic. Why would you sell a product that, "can expose you to chemicals including lead, which is known to the State of California to cause cancer and/or birth defects or other reproductive harm"? Ugh.

I love Fabletics and purchase often- the quality and pricing for members is amazing. However, I have to contact support more often than I'd like and while they always help resolve my issues I get frustrated having to spend time reaching out. As an example, when I try to redeem points for product, I've never had this work smoothly and have always had to reach out for someone to do it manually- I've been told it's a bug. Most recently, I was sent an incorrect item and with the normal rather slow shipping times, I'm not slated to receive the right items until weeks after ordering. Additionally, one thing I found odd lately is the amount of surveys. I was sent one that took like 20 mins and then this one a week later. Overall a happy customer with just a few comments :)

Always easy to deal with, if needed. Quality of fabrics have always been very nice, soft and substantial. I need styles for my more mature body, so those are limited, but I can occasionally find something that covers my midriff and is loose in that area. If you have a younger body, fabletics is a good choice as they are stylish, yet more affordable than some other brands. Response time for orders is very quick, plus returns are easy.

My items were delivered on time and in good condition. I am happy with my purchase and frequently wear the items I bought.

I'm trying to find some clothing that actually fits me from Fabletics. But they trick you. You go to exchange the clothing and they ship something to you right away, but you may not realize you were just charged for that. Then when you return the first thing (that you needed to exchange) they just give you store credit. That's manipulative and misleading. On top of which, while you're waiting MULTIPLE weeks for your return credit to hit your account, they may just go ahead and charge you again for the monthly VIP credit. The whole things feels like (because it mostly is) a scam.

I really like the clothing and offerings from Fabletics. The quality, fit, and feel of the clothing is great. Soft, stretchy fabrics that fit well and allow room for movement. They feel and look good on me. I like the website that shows how the clothing fits on different models. It gives a truer depiction of the clothes on different body types/sizes. Great for the consumer! There are though 3 issues that I have with Fabletics... First is the pricing. The cost of the clothing when it's on sale is great. Everything is affordable. However when the items aren't on sale, they are sometimes 2x - 5x the cost of the items on sale... which seems really high for the items off-cycle. I'd rather sale prices come up a bit so the regular prices can come down in order to normalize the average cost to produce/sell their items. Second is lack of inventory, but I notice this is often tied to their sales. When I want to purchase items, they're hardly ever in stock or in stock in very limited quantities. I assume that Fabletics limits sale pricing to only certain quantities in order to remain solvent. It makes sense to me from a business sense, but it's frustrating as a consumer. And my third and last issue with Fabletics is a quality improvement... The zippers. The zippers on theirs items, clothing and bags, are really tough to pull open/closed. The teeth sometimes won't interlock smoothly. It's a little disappointing that it only works as designed maybe 50% of the time. I have to pull the zipper a few times before it'll move. Other than this, I really like quality of Fabletics clothing.