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The revamp is awful. The outfit combos for men went away, and now you can only buy with a membership? Why.
Fabletics products are wonderful great style material and colors service is good also and great sales also thank you
I have recently ordered online & had multiple orders delivered my packages with Doordash.
One was delivered to the wrong address. The last two times, the item never came & has had to be returned and credited.
Hello Nurjahn,
Thank you for reaching out and sharing your experience. We're truly sorry to hear that you've had issues with your deliveries, especially with items being sent to the wrong address and some not arriving at all. That's definitely not the level of service we aim for. We'll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison
As a fitness professional, I wear a lot of workout gear. This is some of the most well made workout clothes I've owned. Quality seams, and materials. Two 👍🏻 thumbs up!
My whole order was cancelled because one item wasn't available. I called and spoke with a rep and was told my order would be shipped sans the missing item. I've yet to receive any part of the order
Hello Brittny,
We're sorry your full order was cancelled despite being told the available items would still ship. It's unacceptable to be left waiting without follow-through after that conversation. You deserved clear communication and prompt resolution. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Never received my package I called to costumer service and nobody wanted to help me.
I'm super disappointed
Hello Martin,
We're sorry your package never arrived and that you didn't receive the help you expected when reaching out. That level of frustration is understandable, especially when you're counting on your order. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
I returned 4 items & it was set up as pay 4 but I'm still getting notices that they were not able to debit my old account for payment. I returned my whole order but still being asked for payments. It's been really frustrating!
Hello April,
We're sorry for the confusion and frustration caused by the ongoing payment notices after your return. It's important to us that your account reflects the correct status, and we want to make sure this is resolved quickly so you're not receiving unnecessary reminders. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
I really like the quality products I find on Fabletics site. I have never been disappointed in the quality. The only thing I am disappointed in is the fit. The sizing is not very consistent and the fit for the same product could be tight could be loose. It says true to size but I have found that not to be true. However they are super easy to do exchanges and returns and I have had no issues with that at all.
Overall I absolutely recommend to give them a try.
Good quality leggings, were a little thicker than expected so I'm not sure I'll be able wear them through summer.
The new cold weather leggings I received, the fabric is still peeling. This is the second pair. Please go back to whatever material was used for the cold weather leggings back in 2021
Hello Felicia,
We're truly sorry to hear that your new cold-weather leggings have been peeling, and we completely understand how frustrating it must be to deal with a recurring issue, especially with a second pair. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.
Best,
Allison
I got an email notifying me the delivery was made on April 30th at my mailbox yet my package wasn't there.
Hello Cesar,
We're sorry to hear your package was marked as delivered but wasn't found in your mailbox. That kind of confusion can be really frustrating when you're waiting on an order. We want to make sure this gets sorted out for you. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
I was super excited to purchase some super cute sports bras/leggings sets & try some new scrubs. I waited 3 weeks to receive my package, only to wake up to an email stating my order couldn't be fulfilled. Talk about disappointing. I will never buy from Fabletics again.
Hello Broquelyn,
Thank you so much for sharing your experience. We truly understand how incredibly frustrating and disappointing this must have been. First and foremost, we want to sincerely apologize for the inconvenience and let you know that your frustration is completely valid. We can only imagine how excited you were to try out those cute sports bras and leggings sets. To wait several weeks, only to receive an email saying your order couldn't be fulfilled, is the kind of letdown that no customer should ever have to experience. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I've ordered the same styles of leggings for years, even purchased for family members. When I ordered some maternity pairs I noticed the quality wasn't the same as regular but that's the case with many retailers. The big issue comes from the new fleece lined styles. They are completely different and pilled before the first wash. The fleece is low quality and separating, creating see through areas. Canceled my membership.
Hello Emma,
Thank you so much for taking the time to share your experience with us. We truly appreciate your loyalty over the years, and the fact that you've even chosen to gift our products to loved ones means so much to us. Your observations are valid, and we absolutely understand how frustrating it is to receive items that don't reflect the quality or consistency you've come to rely on. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
There is not enough information and it is too expensive. There is also not enough costumer service or assistance it was really hard to get in contact with anyone and the communications were not supported.
Hello Priscilla,
We're sorry the experience felt confusing and unsupported, especially when clarity and accessible help should come standard. When pricing feels too high and communication is difficult, it adds unnecessary frustration to what should be a smooth process. We understand how important clear information and reliable support are, and we're working to address both. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
I love that returns are free for if it doesn't fit right! Original prices are expensive but with the right sale, it works.
Quality was not at all great for the pants I got, and the Chloe Kardashian, black overtop long sleeve. Also, the sports bra sucks.
Hello Gabriela,
We're sorry the quality of the pants, the black overtop long sleeve, and the sports bra did not meet your expectations. Receiving items that don't feel right in quality is disappointing, especially when you were looking forward to them. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
The sweat pants I bought was great, I got charged $59.80 4 something I didn't purchase which was very strange 2 me. Would like my 💵 back. They need 2 do better on the deals they're offering
They Replaced my order after it got lost while shipping. Great customer service! The leggings were worth the wait! So soft!
Very easy to order! Website is user friendly and order came fast via mail. Will be ordering again soon!
After speaking with an agent, my issue was resolved and they accommodated my budget very nicely to help me keep my membership.
Business Highlights
General
- Parent Company: TechStyle, Inc
- Year Founded: 2013
- Target Gender: men, women
Shipping
- Shipping Cost: $5.95
- Free Shipping: sometimes
- Free Shipping Detail: for orders above $49.95
Returns
- Return Policy: free
- Return Instructions: items must be new, unused condition with original packaging
- Restocking Fees: no
Sustainability
- Sustainability Score: [object Object]
- Recycling Program: no
- Responsible Materials: recycled
Product
- Style: active, casual, lounge
- Body Fit: regular, plus size
- Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)
Customer Service
- Support Channels: phone, facebook, chat
- Support Phone: +1 844-322-5384
Payment Options
- Payment Methods: card payments, PayPal
Membership Programs
- Rewards Program: Active Junky, Rakuten, Swagbucks
Hello Andrea,
Thank you for writing us a review. We really appreciate you sharing your feedback—it's clear that the recent changes haven't felt like an upgrade, and we're sorry for the frustration that's caused. We hear you on both fronts: the removal of men's outfit combinations and the shift in how VIP membership works. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services Team will reach out to you shortly to assist you further.
Best,
Chad