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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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My grandson changed into his two new shirts immediately!
Grandaughter loves her selections
Easy shopping online up to date styles
We are careful of shoe selection in quality but everything is true to size
Long time customer and will continue to shop Fabkids
Hello Stephanie,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Hello Anna,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I ordered clothes and they ended up being seriously delayed and then never arrived. I had to fight to get my points credited and never got my bonus points that I had converted to a coupon credited back.
Hello Melissa,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love this site! The shoes are quality and still affordable! My kids absolutely LOVE their light up shoes and we are constantly receiving compliments on them, especially this year while trick or treating! Made my kids easy to spot and keep an eye on. I also am in love with the outfit deals, some even including the shoes.
Hello Bonnie,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Excellent experience from ordering to shipping. Great deals from month to month.
Hello Dan,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Hello Lynn,
Thank you for sharing your experience online and the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
It the best place also cheap to get my baby some clothes and shoes.
Hello Sara,
Thank you for the feedback We're so glad that everything worked out for you. At FabKids, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Fast and simple great and No hassle trying to order shoes to
Hello Aykeria,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I bought stuff from fab, gives it in the past, but the selection is not great this year. I was not particularly thrilled to have extra charges to my card the following month, either.
Hello Kristen,
Thank you for sharing your experience with the items we offer and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I found the process of applying credits and actually making purchases really frustrating and unclear. I often had to call to get my credits applied. The clothing quality was fine but shoes were AWFUL, lost color and broke apart within a month or two. I canceled due to how irritating the whole setup was.
Hello Cyara,
Thank you for sharing your experience with the items you ordered and we are sad that you canceled your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
As a rewards member i do not feel that fabkids site has always recognized when i have "skipped a month"
Hello Angela,
Thank you for sharing your experience with skipping the month online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Bought clothes and shoes. The shoes lasted one month. Child did not get them wet. The clothes were sub par as well.
Hello Rebecca,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Lights were not working as soon as they arrived and they got super messed up in one week
Hello Elizabeth,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Half of my order came in the wrong size. While I love fab kids I won't be ordering again and closing my account.
Hello Johanna,
Thank you for sharing your experience with the items you ordered. We are sad that you are canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I ordered 4 pairs of shoes. Everything was perfect except the pair of white shoes that had grey marks/stains on them
Hello Aaliyah,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I ordered a pair of boots for my daughter. Two months in and they're wrecked. Very low quality material. Will not order from them again.
Hello Jolene,
Thank you for sharing your experience with the boots that you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Product I purchased I am not satisfied it's been six months it's already ripped off two pair of shoes very unfortunate. I bought it earlier it's was bit better now quality is very cheap.
Hello Sadia,
Thank you for sharing your experience with the items you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Let's start with shoes because that haw they get you…. Haha $10 for your first order seems like a great deal, it's not the boots didn't eve last half the season and I have 5 kids so we had 5 pairs completely fall apart it wasn't just a fluke. I've also ordered the sneakers and holes in all of them after minimal wear. If they were really only $10 i wouldn't complain but at $50 a credit and 2 pairs per credit i'm paying $25 plus the outrageous taxes so they end up being mor like $30 a pair. Target has boots for $25 that have held up 4 years and counting…. I'm just saying not worth the money!
Their pants feel cheap like Shien but for a price tag closer to Gap Kids…. M son literally wore them 5 times before the knees started tearing. I've honestly had better luck with Shien.
To be fair, yes my kids are ROUGH on clothes, however cheap walmart and target clothes hold up way better and targets have a 1 year warranty so if they tear they can be replaced within a year of purchase…. I used all my remaining credits today and got a different style of boot for each of my kids and i'm just hoping we can get at least one year out of them without them falling apart, I definitely wasted my money by not canceling sooner and that's on me, just hoping we can at least get a bit of our money's worth from the shoes i just ordered! Especially since tax on them was $60
Hello Felecia,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the products you received from us and taxes. Our Member Services Team will reach out to you right away.
Best,
Allison
Great quality items and cute shoes! Will shop again soon
Hello Ashley,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lyn,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!
Best,
Mary