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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Quick delivery and the shoes all fit true to size. Great prices!
The shoes are just as pictured and light up beautifully. Very satisfied
Paid for express shipping, but I did not receive the order on time. It was 4 days past the express shipping. I attempted to reach out to costumer services through the chat option and it was never working. A high volume alert message was always posted. Sent email and Facebook messages but never helpful.
My girls loved all her new boots and slippers. They fit great and she feels stylish!
I always find good quality clothes at a fair price to keep my glamore girl all slammed out
Ordered my girls shoes October 23rd and here it is November 10th no update on my girls shoes and still haven't received dem yet
Quality products...fashionable...fast service...variety of items and unbelievable prices
My order arrived however there were items in there I did not order. Now I need to figure out how to return it and get the correct items.
I have tried several times to cancel my account and can't find a helpful person no contact number. I clicked skip this month but apparently it didn't work cause I got charged then I tried chat and now they are like we'll it's pass the 6th sorry. No I'm sorry you guys purposely make it impossible to get out of
My experience was great but was disappointed in the leggings I ordered. I thought the leggings had an inner lining for winter time but that was not the case. Now to have them returned I have to pay an extra $9 because I'm in Canada 🙁
I ordered a large order of shoes. Two pairs came in the mail, which is how I know my address was correct. Then the second shipment in the order got rerouted "for wrong address" 3 times and my daughters did not get the specific pair they were waiting on for a school event. Now I am being told they were reshipped but the shipping is doing the same thing, then I received an email about my order apparently being returned. I can't get a straight answer at this point...
The quality were great shoes were a little big but overall great 👍
Never received my first package and customer service is a joke. No help. No package. No refund.
Be aware if your package is lost, they will not help you!
The size is the right size they also are fitted the materials on it is comfy
Waited patiently for my order
It somehow got stuck in independence ky
And had no communication for 3 days
Had to call and was told my only option was to be refunded or a completely new shipment
So now waiting yet again for them to be shipped out
Disappointed as some of the order was for particular events for my daughter
Asked for them to at least do rush shipment or some and was told no
Not sure I'll order again
I bought an outfit for my granddaughter and the experience was easy.
Me encanto tu servicio de entrega fue muy rápido y los zapatos son muy hermosos.
I got the cutest cat boots and dinosaur shoes and boots. They loved them.
I was happy that I got order sooner!and I have save so much on my order.thank u.look forward to order again soon!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members