EZcosplayReviews 4,020

I went and asked for a costume, custom-sized. Took my measurements, double-checked them, paid the extra 8 dollars to make sure those would be the measurements they would use. I pointed out that I would need a wig and shoes, which they promptly sent me link for the pages through emails. They asked question, were curt, polite and it seemed like a safe bet at the time. I also asked for the three products, that is the wig, the costume and the shoes to arrive in one singular shipment, which they agreed upon, giving me the okay that this would happen.

I received the wig first. I asked for it to be delivered at the same time as the rest, but got it earlier anyway. The wig was okay, came with a hair net. Nothing to report there.

Then came the costume itself, a few weeks later. The colors weren't quite right and the size of multiple of the items were wrong, far too tall or ample for me to wear. Some details were botched and it just didn't seem like it was a very good end result. It was similar, but too many little faults, along with the size difference, made it so that I was dissatisfied. So I went on and asked for a refund. Cue several emails, with very slow responses this time around. I specifically said that I wanted a refund, not a replacement, yet a replacement was the first thing that was offered, despite my insistence on the matter. I gave them photos, descriptions, my measurements again and so forth. I'm still waiting for a response on that end and I do dearly hope that my refund will be granted, because this is getting ridiculous.

The shoes arrived a little later. They were okay, but they were a little too tight. Then again, those should be fine with a little wear.

For smaller details like wigs, they seem to do the job just fine. For the rest, consider it all a gamble.