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Eyeglasses.com

4.2

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Frank J.
1 review
0 helpful votes
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First time with ordering glasses online
May 15, 2016

First time with ordering glasses online. So far, so good. Easy too, Frank J

Date of experience: May 15, 2016
David R.
6 reviews
0 helpful votes
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Very easy process
May 15, 2016

Very easy process. I have been shopping around for this particular frame and you had the lowest price. Plus your 30 off 250.00 really made a big difference compared to other online eye wear sources.

Date of experience: May 14, 2016
Sue P.
9 reviews
0 helpful votes
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Sent a reply and copy of prescription to Stephanie in customer service after getting a message that lab needed a copy of prescription. Asked a question about if frames could be exchanged for a different pair. No response ever received. It would have been nice just to get a quick e-mail stating that no exchange could be done. Glasses got delayed in shipping process and did not arrive when expected.

Date of experience: May 13, 2016
abigail g.
1 review
0 helpful votes
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Lenses are perfectly made
May 12, 2016

Lenses are perfectly made.
Buying my second pair of glasses! Absolutely satisfaction guaranteed.

Date of experience: May 12, 2016
C Z.
4 reviews
0 helpful votes
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I have been a customer for more than ten years. Always been satisfied! I would enjoy a quick turn around when your eye glasses break, and need new ones. I find that everytime I place an order, they seem to be not in stock, and have to come from the manufacture. That may cut down on the inventory cost, but it should be stated so the customer may make a choice on something that can be sent sooner if necessary

Date of experience: May 10, 2016
Bill Z.
18 reviews
0 helpful votes
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Great offer
May 8, 2016

Great offer. Less than 1/2 of what I would pay at a local, national distributor.

Date of experience: May 7, 2016
Larry C.
1 review
0 helpful votes
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Very easy to order my glasses
May 3, 2016

Very easy to order my glasses. My one question was answered via the FAQs. I won't hesitate to use eyeglasses.com in the future.

Date of experience: May 2, 2016
Phillip H.
1 review
0 helpful votes
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Easy web site and communication
May 2, 2016

Easy web site and communication.
Glasses came as described.

Date of experience: May 2, 2016
Stacy R.
1 review
0 helpful votes
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Great customer service and great buisness!
May 1, 2016

Great customer service and great buisness!

Date of experience: May 1, 2016
Tibor L.
1 review
0 helpful votes
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Excellent overall experience
April 28, 2016

Excellent overall experience. Great selection, easy to navigate, great price, timely delivery.

Date of experience: April 28, 2016
Jim K.
1 review
0 helpful votes
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I found everything I needed to make a knowledgeable selection of frames and lenses. Glasses arrived when scheduled. I have been wearing the glasses for about a week now and I am very pleased with them!

Date of experience: April 26, 2016
Jan W.
1 review
0 helpful votes
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Only complaint whatsoever was on shipping, and that while item arrived to my country(Sweden), then it took about a week to finally deliver. Also update on parceltracker was very bad (after entering sweden)
Normaly it takes just a day or two to get a sending.

Date of experience: April 26, 2016
adam r.
1 review
0 helpful votes
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After an initial lack of communication where two of three eyeglasses arrived and I was waiting for the third pair, Eyeglasses.com has certainly redeemed themselves with constant communication and now deserves five of five stars.

Date of experience: April 25, 2016
George A.
1 review
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I could not be happier with my new glasses
April 25, 2016

I could not be happier with my new glasses. I've bought many pairs of glasses over the years but always from a storefront. These were my first on-line pair. I'll never go back and it would take a lot to get me to switch to another supplier. Eyeglasses.com offered more options than any other site with significant overall services. Not only were my glasses perfect, I didn't realize I'd be getting a set of spare lenses and tools to put them in. My only advice is that you get a competent assistant to help you with the required measurements. Read and make sure you understand exactly what to measure and how. It's not difficult but you need to be meticulous.

Date of experience: April 24, 2016
Dan D.
1 review
0 helpful votes
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No problems and best frames I have ever had
April 23, 2016

No problems and best frames I have ever had

Date of experience: April 23, 2016
Ed Z.
1 review
0 helpful votes
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So far, so good
April 21, 2016

So far, so good. Glasses are a match for what I purchased about four years ago and I really like the frames. It was impossible to find the frames locally because of all the "new" frames hitting the market.

Date of experience: April 21, 2016
V A.
1 review
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Very quick and easy
April 21, 2016

Very quick and easy. Had exactly the frames I was looking for.

Date of experience: April 20, 2016
Kris S.
1 review
0 helpful votes
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Great experience
April 20, 2016

Great experience - no problems!

Date of experience: April 20, 2016
Marc E.
1 review
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Only place I found frames that fit me after 2 months of searching.

Date of experience: April 19, 2016
Andrea B.
2 reviews
0 helpful votes
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So far so good, was able to use a $30 coupon
April 19, 2016

So far so good, was able to use a $30 coupon. My glasses were delayed a few extra days, but overall seems like a great company. Customer service kept me up to date on progress. Thankful to have lenses that aren't all scratched up.

Date of experience: April 19, 2016