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FreshGoReviews 110

3.8

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FreshGo Reviews Summary

FreshGo has a rating of 3.8 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshGo most frequently mention customer service, colored contacts and brown eyes. FreshGo ranks 19th among Contact Lenses sites.

service
71
value
73
shipping
74
returns
34
quality
71

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Florida
1 review
0 helpful votes
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Appreciated
July 19, 2023

More than comfy you fan check my history how many time i buy this from your website that more than 10 times

Date of experience: March 28, 2023
Utah
1 review
0 helpful votes
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Beautiful colors
March 14, 2023

FreshGo is the only place I will trust wearing contacts. Beautiful colors and very comfortable from the first time I put them on. No blurry vision.

Date of experience: March 11, 2023
Florida
1 review
0 helpful votes
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Perfect!
March 7, 2023

Exactly what I was looking for...A change of eye color with no prescription. Easy to order, and quick delivery!

Date of experience: March 6, 2023
Pennsylvania
1 review
2 helpful votes
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Never received them
February 28, 2023

My contacts never arrived and I ordered them 2 months ago. It says there in transit but they were never received at the USPS facility.

Date of experience: February 27, 2023
Florida
1 review
0 helpful votes
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While the main thing that keeps me coming back is the shipping (it's fast to the US), it has a wide variety, but you gotta move quick because they sell out quickly, especially if you require prescription lenses. So far my favorite collection has been the Nonno collection. The colors are vivid and realistic. But the Premium hazel has been a surprise, giving me the golden color I wanted. Hopefully this company can branch into more fantasy based looks and collections.

Date of experience: February 1, 2023
Missouri
1 review
0 helpful votes
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Satisfied customer
December 24, 2022

I have bought lenses from freshgo over the past two years the lenses I purchased excellent. Recently there was a mix up in my tracking but Sean responded to all my emails and notified me of the mix up. You can't ask for better service than that. I will continue to order from this company not once was I dissatisfied with my purchases.

Thank you Freshgo

Date of experience: December 21, 2022
District of Columbia
1 review
0 helpful votes
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Great product
December 20, 2022

Competitive price, I saved few bucks. The product is really good. My wife love them. Definitely would buy again soon.

Date of experience: December 20, 2022
Texas
1 review
0 helpful votes
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I am very happy with the purchase. The Contacts are very soft it doesn't bother your eyes. I got my contacts delivered the same week. Will buy from them again.

Date of experience: December 14, 2022
Maryland
1 review
3 helpful votes
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Customer service is awful
December 11, 2022

Don't waste your money. If for some reason there is something wrong with the contact lenses they make it impossible to replace or refund it. So it's buy at your own risk because they couldn't care if customer is satisfied once money is paid.

Date of experience: December 11, 2022
Texas
2 reviews
0 helpful votes
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Greatly satisfied
December 6, 2022

I really love them. I love also the case you provided to convenience caring for your eyes threw out the day. A compact with liquid holder and contact case and tools when placing and taking out my contacts love it. Thank you.

Date of experience: December 6, 2022
Texas
1 review
0 helpful votes
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Best ever
November 25, 2022

Very happy with the product looking forward to ordering again if you have not tried the product give it a chance

Date of experience: November 23, 2022
Massachusetts
2 reviews
2 helpful votes
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Junk, don't buy
November 4, 2022

This was the worst purchase I have made. These are junk so very thin they crinkle in the eye I didn't need them for the color I needed them to work for my eyes I don't need a prescription though. Don't buy it they are junk!

Date of experience: November 4, 2022
Georgia
1 review
0 helpful votes
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Great job
October 21, 2022

I enjoyed this purchase from product delivery and customer service everything didn't go accordingly do to misunderstanding but they were very helpful and corrected the issue promptly and I was very pleased with the outcome

Date of experience: October 20, 2022
California
1 review
1 helpful vote
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Great contacts
October 18, 2022

FreshGo is perfect for non prescription contacts. I ordered my first pairs a couple months ago and was nervous about how I'd do with contacts since I've never had to wear them before. Their contacts are super user friendly and look great. Ordering is always easy and I typically get my packages very quick. I've done green and blue on my dark dark brown eyes and they came out fantastic!

Date of experience: October 17, 2022
Texas
1 review
0 helpful votes
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Fresh go contacts love them!
October 16, 2022

They are amazingly affordable. Great variety, Easy purchase and very comfortable to wear in my prescription. This Is my second time purchasing and was shipped in a decent amount of time and received.

Date of experience: October 15, 2022
California
1 review
0 helpful votes
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So natural!
October 12, 2022

I was looking for natural looking contacts and these were it! Such a beautiful color. Received many compliments on them! They look just like the pictures on the website! Will definitely be purchasing more!

Date of experience: October 11, 2022
Virginia
1 review
0 helpful votes
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John Montoya
September 22, 2022

Loved the color of the lenses, they are comfortable and easy to put them on their website was very easy to navigate and shipping was free with my order.

Date of experience: September 21, 2022
Florida
1 review
0 helpful votes
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Great contact
September 22, 2022

Got my order and it came fast and the colors are beautiful Amd natural. Also customer service fast.

Date of experience: September 20, 2022
Florida
1 review
0 helpful votes
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Great costumer service and great variety of color. They helped me with my order and the shipping is fast and I got my order less than 5 days

Date of experience: September 15, 2022
Illinois
1 review
0 helpful votes
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Love the color selection
September 16, 2022

I ordered a ton of colors. They all are gorgeous and the quality is awesome. Extremely comfortable to wear as well.

Date of experience: September 15, 2022

From the business

[Official] FreshGo - FASHION ON YOUR EYES. Founded in 2016 and been doing colored contacts businesses worldwide for over 10 years, FreshGo aims to provide customers with the most professional and fashionable contact lens products and services by taking advantage of great sourcing ability in color contact lenses, specialized experience in e-commerce management and service, and advanced Internet technology. The Service Center is composed of sophisticated optical experts and optometrists, making sure to provide the best services and most professional guidance for customers. The research team with ten years’ experience ensures to continuously develop and launch new designs to become an eye fashion leader!