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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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The best prices around, and easy to order. Just make sure your prescription spells out the PD 'cause it's a pain in the butt to measure at home.
Have used EyrBuyDirect before and always been pleased. If I had an issue with glasses after I got them, it was always resolved quickly and easily.
I just wish you could move glasses around in the"try on".
The glasses were not close to my eyes and crooked1
Fairly priced, super cute glasses, and love the personalized quiz! Never going back to in-store purchases after this.
I still can't believe the prices and variety of choices on this website! The customer service is incredible and the quality of the glasses is amazing! Why pay more when you can get the same quality for less than half the price! Five stars!
There are other sites out there that offer low prices for glasses, but the quality looks low price as well. I always go to eyebuydirect for glasses for the savings and stylish frames.
So easy! I even got to "Try on" my glasses with the digital photo option! So glad I chose EyeBuyDirect! Can't wait to get my new glasses in the mail!
I love every pair i order! I have a pair to wear with everything! I also the the price an the fact that they are delivered straight to my door
I paid over $800 for a single pair of glasses at my doctors office, can't wear them for to long a period. I live in the glasses I've bought through this sight
eyebuydirect makes it so easy and the prices are way cheaper for the same styles you see at the stores.
Hello just got my glasses for "distance" & they fit/feel great... now I have ordered a pair of "reading" glasses... plus the "prescription" I first ordered I should be all set... thank you EyeBuy Direct for your services... regards... Wayne Seay
I love how light weight and stylist they are! I wear them all of the time at work and get so many compliments! They also last a very long time!
I have bought over a dozen pairs of glasses and sunglasses from eyebuydirect, com. Have been 95% happy with every pair. When I did have a problem they handled it no questions asked! Great Customer Service Reps! The only reason I gave 4 stars is I would really like to be able to "try on" a few pairs at the same time to compair how they look.
My friend referred me to this website a few years ago and I have used it ever since. It is super quick and easy to use, not to mention stylish! And with a 14-day satisfaction guarantee, I will never regret using this website to buy my glasses.
Great selection of styles and colors to make ordering from home fast and easy
Promptly shipped, and are just as advertised... very pl
The ease of placing my order was unmatched by any other website I've ever used. I also really liked the try on feature of the website and being able to see exactly what the glasses would look like on me. I was able to eliminate certain pairs because I could see that they would either be way too small or way too large for my face.
Many looks and prices I liked and the options added were much cheaper than in-store! Looking forward to how they fit and look!
I just made my order, so if my glasses come in and fit perfectly I will be happy! The ordering process was fun and easy.
These Chilling frames are so cool with the floral pattern, not BORING like so many frames! And the price is right! LOVE!
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

