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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,660
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,894 reviews

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Maine
4 reviews
0 helpful votes
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The best prices around, and easy to order. Just make sure your prescription spells out the PD 'cause it's a pain in the butt to measure at home.

Date of experience: October 26, 2018
North Carolina
1 review
0 helpful votes
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Generally easy
October 28, 2018

Have used EyrBuyDirect before and always been pleased. If I had an issue with glasses after I got them, it was always resolved quickly and easily.
I just wish you could move glasses around in the"try on".
The glasses were not close to my eyes and crooked1

Date of experience: October 26, 2018
Arkansas
1 review
0 helpful votes
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Fairly priced, super cute glasses, and love the personalized quiz! Never going back to in-store purchases after this.

Date of experience: October 26, 2018
Illinois
1 review
0 helpful votes
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WOW
October 28, 2018

Best glasses purchase i ever made! Im so appreciative of this website for offering affordable, high quality glasses!

Date of experience: October 25, 2018
New York
1 review
0 helpful votes
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I still can't believe the prices and variety of choices on this website! The customer service is incredible and the quality of the glasses is amazing! Why pay more when you can get the same quality for less than half the price! Five stars!

Date of experience: October 25, 2018
Pennsylvania
1 review
0 helpful votes
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Great Styles Great Price
October 27, 2018

There are other sites out there that offer low prices for glasses, but the quality looks low price as well. I always go to eyebuydirect for glasses for the savings and stylish frames.

Date of experience: October 25, 2018
Illinois
1 review
0 helpful votes
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Amazing!
October 27, 2018

I was able to get 3 pairs of glasses for the price of one at my vision center! They are high quality and and very stylish!

Date of experience: October 25, 2018
Iowa
1 review
0 helpful votes
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Easy Peasy!
October 27, 2018

So easy! I even got to "Try on" my glasses with the digital photo option! So glad I chose EyeBuyDirect! Can't wait to get my new glasses in the mail!

Date of experience: October 25, 2018
Ohio
1 review
0 helpful votes
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I love every pair i order! I have a pair to wear with everything! I also the the price an the fact that they are delivered straight to my door

Date of experience: October 25, 2018
Florida
2 reviews
0 helpful votes
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I paid over $800 for a single pair of glasses at my doctors office, can't wear them for to long a period. I live in the glasses I've bought through this sight

Date of experience: October 24, 2018
David P.
Texas
1 review
0 helpful votes
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eyebuydirect makes it so easy and the prices are way cheaper for the same styles you see at the stores.

Date of experience: October 24, 2018
South Carolina
1 review
0 helpful votes
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Great pair of glasses!
October 26, 2018

Hello just got my glasses for "distance" & they fit/feel great... now I have ordered a pair of "reading" glasses... plus the "prescription" I first ordered I should be all set... thank you EyeBuy Direct for your services... regards... Wayne Seay

Date of experience: October 24, 2018
New York
1 review
0 helpful votes
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Love these glasses!
October 26, 2018

I love how light weight and stylist they are! I wear them all of the time at work and get so many compliments! They also last a very long time!

Date of experience: October 24, 2018
Missouri
1 review
0 helpful votes
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I have bought over a dozen pairs of glasses and sunglasses from eyebuydirect, com. Have been 95% happy with every pair. When I did have a problem they handled it no questions asked! Great Customer Service Reps! The only reason I gave 4 stars is I would really like to be able to "try on" a few pairs at the same time to compair how they look.

Date of experience: October 23, 2018
New York
1 review
0 helpful votes
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My friend referred me to this website a few years ago and I have used it ever since. It is super quick and easy to use, not to mention stylish! And with a 14-day satisfaction guarantee, I will never regret using this website to buy my glasses.

Date of experience: October 23, 2018
New York
2 reviews
1 helpful vote
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Great selection of styles and colors to make ordering from home fast and easy
Promptly shipped, and are just as advertised... very pl

Date of experience: October 22, 2018
Virginia
1 review
0 helpful votes
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The ease of placing my order was unmatched by any other website I've ever used. I also really liked the try on feature of the website and being able to see exactly what the glasses would look like on me. I was able to eliminate certain pairs because I could see that they would either be way too small or way too large for my face.

Date of experience: October 22, 2018
Tennessee
1 review
0 helpful votes
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Convenient and Helpful
October 23, 2018

Many looks and prices I liked and the options added were much cheaper than in-store! Looking forward to how they fit and look!

Date of experience: October 22, 2018
Alabama
2 reviews
0 helpful votes
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Fun and easy shopping
October 23, 2018

I just made my order, so if my glasses come in and fit perfectly I will be happy! The ordering process was fun and easy.

Date of experience: October 22, 2018
Connecticut
1 review
0 helpful votes
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These Chilling frames are so cool with the floral pattern, not BORING like so many frames! And the price is right! LOVE!

Date of experience: October 22, 2018