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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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My frames are so cute! I got a pair for myself and daughter, great price.
I paid $19 for shipping and my order took 14 days. I expected them within three business days. Information is misleading and I felt like I was lied to and taken advantage of by paying extra shipping money. Called customer service they didn't care. I told them so for $10 since we had three pairs of glasses ordered you're going to prevent me from Ordering again and refer everybody because you want credit my account back $10. That's the way it is I guess. $10 to your company is worth losing lots of money. Great business sense
Quick fun and easy ordering process. My glasses came and are great I love them!
I never bought glasses online and didn't know what to expect, but I'm very thankful that I got what I asked for and they came packaged very well.
Quick delivery, easy to order. Love the style and fit
Very user friendly and glasses were shipped right away. I will use them again.
Wonderful experience. I will buy again at a later time and recommend them to others
Great! The glasses arrived fast and I love them! Thank you
Great styles and selection. Now have four pairs from this website. Great deal.
Great. It was easy to order and the glasses come right on the designated time.
I ordered 4 pair of glasses. All of them fit well and the prescriptions are on point. The service was fast. I will definitely order from them again.
I have rarely been let down by EBD. The process is easy to order if you know your prescription and I always buy during bogo. Really can't beat that kind of deal!
Fue la primera vez que compro x aqui y fue para mi de buen agrado. Me encantaron muy contenta
Ordered two pairs of prescription glasses and one being sunglasses and the other with blue light lens. The sunglasses are perfect and the blue light glasses there's no way that's the same prescription. If I wear those I would get a big headache. This is my first time ordering and they got 1/2 right. Not terrible but expected better
I order all my eye/sunglasses and I'm always so so happy. Thank y'all for the best products and service! Always a fast delivery.
Good product, good customer service (the most important when buying glasses online) and decent shipping. Would buy from them again, I trust them after the first order went so well.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members