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ExpressPassport

3.9

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ExpressPassport Reviews Summary

ExpressPassport has a rating of 3.9 stars from 301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service and post office. ExpressPassport ranks 3rd among Passports sites.

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Matt B.
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ExpressPassport worked exactly as advertised
June 29, 2018

ExpressPassport worked exactly as advertised. Customer Service was thorough and friendly.

Date of experience: June 28, 2018
SDR O.
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I highly recommend this service if you are in need of rapid turn around of a passport. They helped me all along the process and delivered exactly what they said they would, when they said they would do it. Now if the rest of the world operated like that!

Date of experience: June 28, 2018
Mike T.
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I made a couple of omissions on my application. I was contacted immediately to make the corrections, and the process sailed through without difficulty.

Date of experience: June 26, 2018
Rodger R.
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June 26, 2018

Date of experience: June 26, 2018
Lee Z.
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I've used their service now 2 times 10 years apart. Smooth service, knowledgeable CS Reps walked me through the process. PP arrived 1 day early.

Date of experience: June 25, 2018
GB Q.
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Express Passport made my life very easy in a time where I was panicking about getting my passport in time. I even made a mistake on my documents and Charline (Customer Solutions Coordinator) resolved my issues very quickly. I would definitely recommend this company for anyone in a rush to get their passport. Thank you!

Date of experience: June 19, 2018
caf A.
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Very impressed with the knowledge and courtesy of the contact persons. They knew what they were doing and ensured that the paperwork was completed exactly as required for a flawless delivery. The passport was delivered exactly on time. My experience could not have been better. I highly recommend Express Passport.

Date of experience: June 16, 2018
John B.
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Overall good service, but might make it more clear that the fee does not cover the payment to the U.S. Government agency issuing the passport.

Date of experience: June 13, 2018
Karen G.
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You guys were great!
June 11, 2018

You guys were great! It made my life very easy when I picked your company to get my passport done quickly :)

Date of experience: June 11, 2018
Marisa P.
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June 10, 2018

Date of experience: June 10, 2018
Doc H.
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Quick and easy
June 8, 2018

Quick and easy. Absolutely awesome!

Date of experience: June 7, 2018
M C.
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I had a great experience with expresspassport.com. Everything was easy and straight forward. While I was nervous about sending my passport and marriage certificate out (I had a name change on my new passport) they handled it with care and I have all my documents in hand and faster than expected!

Date of experience: June 7, 2018
SarahOlsen O.
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Everyone was really patient with me the process was easy but i still have a lot of questions definitely recommended if you like me need your passport much quicker than the two months it takes at the post office

Date of experience: June 6, 2018
Cal H.
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June 6, 2018

Date of experience: June 6, 2018
Marya O.
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Yes!
June 6, 2018

Yes! Success! I just got my passport and I don't even leave for my trip until Monday! Absolutely stunning service!

Date of experience: June 6, 2018
James F.
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I work hard for my money so I try to enjoy it every now and then too. I am glad Express came through for me to get my passport in time. I thought a visa was needed too but they checked for me and verified that it was not necessary for my trip. I guess I need to travel abroad more now that I have a new valid passport. Thank you to the Express Passport company and team. I will enjoy this vacation.

Date of experience: June 6, 2018
Nigel O.
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A great service if you nede a passport fast!

-Nigel O.

Date of experience: June 6, 2018
James I.
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I paid for this service for my mother-in-law and aunt so I am reviewing for them. Renewal expediting is actually really easy. I don't know how they got it so fast but we sent our documents on a Thursday and had both passports in the same package by Wednesday of the next week.

Date of experience: June 6, 2018
Tim R.
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No issues
June 6, 2018

No issues. Service was as expected.

Date of experience: June 6, 2018
Kari M.
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The process to get a passport is already confusing enough but when you need it super fast like I did, you really don't know what to do. And there is no room for error. Fortunately this expeditor service is available. Express Passport has the best reputation for a reason. Professionals and trustworthy. Good service!

Date of experience: June 6, 2018