Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ExpressPassport has a rating of 3.9 stars from 301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service and post office. ExpressPassport ranks 3rd among Passports sites.
We monitor reviews for authenticity
I was packing for my vacation that i was leaving on in less than a week when I realized I could not locate my passport. I was a panicked mess when I called express passport. They calmed me down, went through everything I needed to do and the Passport arrived before my trip! Thank you for saving my sanity and my family vacation!
I used Expresspassport.com to purchase passports for myself and my two daughters and it was easy and fast.
My experience with Express Passport was top notch! The customer service representative I worked with was organized, helpful and extremely professional. My passport even arrived earlier than I expected. I am extremely satisfied and have recommended this service to all of my friends!
I found the service to be straight forward and simple to use. Their customer service people were knowledgeable and helped me each step of the way. I would highly recommend this service.
The experience was fantastic my family and I needed to renew our passports and Express came through. They made a potentially very stressful task very easy for us. We will recommend this service to our family and friends.
Excellent service. Amy was awesome. Thank you Express passport
Fast, courteous service. Delivered as promised. I would highly recommend them.
Needed travel documents and they delivered fast. Great service.
Service was excellent. Amy got my order processed it and got me on my trip. She was a life saver. Thanks Amy
They rocked
I had to renew my child's passport. Russ was so helpful. This process is easy and worth it. The instructions are easy to follow. Thank you Express Passport. We can now enjoy our Bahamas vacation without any issues!
SANDRA was my expedited passport specialist, I couldn't be happier with the service she and your company provided me. I was told the earliest I could get my passport was 2-26 imagine how surprised I was to receive it on 2-20! Thank you so much. Now I can go on that cruise with my dear sweet Mama.
His service was well worth the money and the step by step instructions were very clear and easy to understand. You guys are the BEST!
I had an issue with getting my passport within the expected timeframe, but Elie Dakwar took the situation over and was a massive help. I got the passport and was able to leave for my trip. He was a pleasure to deal with, truly professional and came up with solutions to make my trip possible. If possible, ask to work with Elie, he is the absolute best!
Fast, excellent information to expedite a passport
Received my passport a lot faster than I thought was possible... John worked through his lunch preparing my passport info so it could be sent off in time! Competitive pricing beat the other local passport places. Thanks a lot guys! Very happy customer, will recommend my friends for sure.
I had an amazing experience with expresspassport.com! Johnny answered all my questions I had when
Filling out documentation. He was very nice and professional! My passport arrived very quickly! If you
Need your passport fast then I would highly recommend Johnny with expresspassport.com! Sandy was
Also great too!
Answer: I was baited and switched. I went to the US Post office site and inadvertently clicked on their link.
Answer: Just go to the post office ( set appointment on line) one shot deal.
Answer: Yes, if you have a minor child. Also, you must already have flight information for Expresspassport which conflicts with school trips methods.

