ExperianReviews 144

I frankly think the FCC which is another company that don't do their job, should investigate Experian. My score has been the same for over a year I mean it hasn't changed 1 number up or down. This company hijacks your information then sell it other companies who want to deny you credit. I'm sure they are working in cahoots with redlining companies and loans companies and rental agencies that pay them to give them denial ratings. Now they are asking credit cards how is this even legal? I will also start asking merchants I acquire credit from if they use Experian credit report which I will very promptly go some place else. This company is as negligent as it's unprofessional noisy foreign customer services departments!

I had to freeze my credit a few months ago. Now I am unable to log into my account to unfreeze it, which is blocking me from acquiring utilities in my name. The system no longer recognizes my password, my email, phone number, and has no number to speak to a live person or online chat. I have spent 2 hours on this. Where does this leave me? What recourse do we have?

DO NOT USE THIS HORRIBLE SITE! ITS TERRIBLE AND IMPRACTICAL. It's impossible to get in and I've been getting the same error for years

Trying to get a human being and experience trying to get through the stupid automated thing. It is terrible, you have to ask questions, but you can't

All of the credit bureaus Re pure fraud! I have had zero late pays, a great credit mix, perfect credit for over 6 years an I sit in the mid 600's. The current credit agencies are fraudulently reporting according to the CFPB guidelines! You $#*!s are fraudulent period! Pigeon holing individuals into categories of your own choosing!

Sick of the damn BS! Scammers, all of you. Experian, TransUnion, Equifax all falsely reporting correct credit standings for every consumer!

Our Credit is PERFECT. NO debt, never Late. Have multiple credit cards.If u check your score Experian steers you to upgrade your account. In my Humble opinion -This is done as a deceptive way to " increase" your score & get you to pay for USELESS svcs! If you sign up they barrage you w UNWANTED emails. Go to your BANKS website to get reasonably Accurate info on your own credit. It is my opinion that they should be Class action sued for misleading the General public & coercing people into svc that are NOT helpful. My credit score is LOWEST w Experian(excellante) for No apparent reason. I expect that after this review they will ding my credit score because they are EVIL! Since I will NEVER need to borrow --it wont matter!:+) Maybe there's an honest class action suit Attorney or Firm wiling to take them on. Read the thousands of reviews & judge for yourself! Experian has a 2 star rating! The U.S. government should look into this.

I strongly do not like Experian. They are slow to show improvement, but quick to show a bad mark on your credit report. Very outdated, and inaccurate.

Its all automated with only options to sell you plans, impossible to get help or support when you need it, all they want is you to buy there plan but never really help you

OK, I got an alert that my credit score has decreased. Can't log in because I forgot my password. I gave them my phone number so I could get a verification code by text, but they don't send the code. I ask to verify a different way. Answer the question, get no further. Terrible website. Terrible service. They should be put out of business for messing with people's financial security and peace of mind.

I see by reading other comments I'm not alone when it comes to a large disparity between my credit score with Equifax, TransUnion and Experian. Experian is usually between 25 to 40 points lower versus the other two... and sometimes more. Trying to get an answer to this from a live person at Experian is an exercise in futility if, in fact, you actually speak to a live representative. Fortunately, from my experience most financial institutions are fully aware of these disparities and don't use Experian services. A wise choice though is to alert the financial representative you are working with of this issue and simply ask them to verify your scores with Equifax and/or TransUnion. If they're worth their salt they will use your best score.

I have a 100% payment history and only 1 bad mark from years ago. They keep removing this charge and placing it back as new. Said to dispute and it won't hurt my credit. But they denied the dispute and then updated it on my report as new, so it keeps affecting my credit over and over. Keep placing it as new. My score keeps going down even though I just paid a few accounts off and paid down all of my other accounts. But they're quick to report a hard hit or more credit usage. But never the payments. When am I rewarded for my good credit behavior? My guess is when I make $300k a year. The changes they've made to the credit reporting has screwed those of us who don't make a lot, but still follow the rules. Fk u experian.

They do their best to keep your score down. They ding you hard for minor bad news but ignore good news. They prefer to try and sell you new credit cards. Their credit simulator is inaccurate so don't trust what it says or what they say or do. Experian is morally bankrupt

I recently started paying attention to my credit reports. Experian is approximately 100 points below other two main agencies. I.e. I paid a derogatory remark and on Experian, they dropped my score. I used my checking account to pay cards they dropped my score. This is an agency that controls your interests and if you receive better loans and cards. It seems criminal although it is not to make these decisions on these matters of your finances. Does anyone understand?

I would not keep paying for a service i don't get. Hence why i had to seek the expertise of private credit financial expert, webghost33 via instagrm. He helped removed my negative inquiries and cleared over $45k cc debt after i had become a victim of identity theft fraud. I'll tell you for a fact that freezing your credit is not just enough after a fraud related issues. Most credit bureau dont help clean up credit report as expected. Do better. My credit has since improved after seeking help elsewhere. Current score of 768.

Impossible to talk to an agent. They ask for your social security number right when the bot answers. If you are dealing with fraud, which I am, that is the last thing I want to give before I even talk to an agent.

No customer service, they just want your money, u can't access your credit report like with trans or Equifax (limited access) And My score is over 100 points higher with the other 2 bureaus! WTF!