Experian

The situation is quite simple, experian gathers a lot of incorrect info on me. Every time I tell them about it, my score lowers. So go ahead experian, lower it again and use the data you get from unreliable internet sources and scammers instead of listening to me. Someone should shut these con-artists down. TransUnion doesn't do that to me. Experian still has me tied to accounts that I haven't been apart of for years. I even had to threaten them with a court order to get them to remove a bankrupt account as delinquent.

This company unreasonably lowers credit scores for the slightest instance of a statement that could be incorrect. Even though payments are made on time, they choose to reduce a score without proper review. I have evidence to show how obvious that can be. For someone's case, they claimed that person is late on their bills despite them being paid off. I wouldn't recommend this company at all for building credit and they should be avoided.

I used to be able to place a fraud alert by providing my Social Security number and other information. Now it tells me to create a free account, but the process is complete unusable garbage. It tells me it will call or text my phone number but doesn't allow me to tell it to call as my landline can't accept texts. When I give it my cell number, it sends me a URL. When I take the time to enter this into my browser, it gives me a worthless error message "something went wrong." All I do is run in circles with it.

Also, when I tried to sign in another way, it told me "We called [my phone number] with a 6-digit verifcation code." but the phone never rang.

Then, when I gave it my cell phone number and said to text a 6 digit code, it texted it to my landline instead which cannot receive text messages.

Then I tried another browser in case there was a problem with cached information, and this time it told me it was texting a code to the cell phone, but it never arrived.

It took me about 2 minutes to create an account with another credit agency which even told me, without my asking, when I needed to renew my fraud alert.

Got a letter from AT&T saying they leaked out information onto the dark web and offered one year credit monitoring thru Experian. Set up the account yesterday and cannot log into it today and cannot get a hold of a live person. Personally, I wouldn't even give them 1 Star if I could! Nothing but a freaking scam!

It's super sad not all banks are listed on your page for Experian boost just few of them and so far you guy's won't add my bank which is citizen bank so not very helpful thanks

Autocar use this platform for information. Experian as usual has got it wrong, classified my car as a N. Where they get that rubbish from is a mystery. Maybe some idiot in South Africa who is paid peanut money, no education either. Experian are not a trustworthy bunch, they could not tell the truth if it hit them in the face. Yobs or junkies is the UK rating for Exoeriam

I got Experian boost hoping to boost my credit score by a small amount but I had my name legally changed partway through the process and it is impossible to get fixed. I used their online upload: doesn't work, tried to fax them: their inbox is full, I sent my private information in the mail and called several times with no success. I am very frustrated that this has put me so far behind in my credit improvement process.

Their telephone system literally makes it impossible to reach a human being. I've tried getting my annual credit report, and while the other two agencies, Equifax and Trans Union, both work without issue, Experian would not create a report for myself, or my wife or my mother. The only way I would give this company one star is if there's no option to give them zero stars.

This company has the bad habit of automatically taking the side of the creditor, or in my case the Reporting entity that bought some bogus paper.

Absolutely horrible. Does not deserve even 1 star. Constantly pushing to buy more services and selling credit cards that I don't need. Impossible for 2 people with advanced college degrees to figure out how to put a fraud alert on the account because a 10 digit credit report number is required but not provided. This system itself is fraud.

%90 of updates you receive from the Experian app are just fake. They just want you to log-in and eventually buy their services. After you get fooled and buy their subscription, they have nothing useful for you. Even the reported credit score is off. Each login takes three minutes on my phone. I think they wrote their whole system in Python. It is probably the slowest website I have ever seen in my life.

Now, if you're like me and watch your credit scores and reports like a hawk, especially since Facebook takes delight in selling your personal information and after I found my $#*! on the dark web after a scan, I've taken proactive steps to protect myself from identity theft. We all know that there are 3 major credit reporting agencies lenders use to determine if they will give you a loan, and if they do, based on your credit worthiness and other factors, either give you a great rate or a rate so high, you'll still be sucking buttermilk for the next several decades paying off that new air conditioner you buy today.

Well, what started out as NOT an experiment turned into one this month. And I realized, Experian sucks, and withholds information from your report. I found the question "Why does Experian suck?" on Reddit, I found with the answers all echo my findings. I had to chime in, and this is what I had to say., based on my experience so far monitoring my credit from both agencies in the past 4 months.

"Experian does suck. For example, after decades of paying for everything in cash, whether it's the car I buy or the apartments I rent, I dumped the use of credit cards in my mid 30's, which dropped my FICO score to 4 (which is the same as 0) as the old cards dropped off. It was basically working with a clean slate. Just for chuckles and grins, I applied for a Capital One Platinum credit card recently which was unsecured and to my surprise, with a zero FICO score, I was approved with an unsecured $500 credit limit, which for my needs, was absolutely perfect. Well, after 2 solid months of using the card and paying the card balance off in full before the end of the statement cycle, my scores with both Transunion and Equifax skyrocketed, from zero credit to a range of a "fair" raiting of 667 by mid January. I recently added my rental payments to be reported to all 3 agencies, and within a half of a month, my 15 month good payment history took my score up over 20 points virtually overnight when the payments were reported. But, only 2 agencies posted everything. Transunion and Equifax, Experian still shows my score as "unscoreable"

As for Experian, they have yet to post even a single payment to my Capital One Platinum card, even though it is in good standing with an outstanding payment history, and has yet to report my over year long payment history with my property manager. That account isn't even showing up yet on Experian, yet showed up on the other agencies as soon as the information was reported along with a 15 month record of on time payments. On Experian, only one open account has been listed (The Capital One one) with no payment history listed, But, they were oh so glad to have the 3 derogatory reports hitting from medical bills from last year that are virtually impossible to pay because the hospital chooses to send a seperate bill for the various departments involved (one for Radiology, one for the lab, one for the ER doctor, one for the ER visit, one for the $500 aspirin they give you in the ER, billed by the pharmacy) instead of one itemized bill.

I know some here say Experian is not dropping your score, but I can tell you that one thing is quite obvious after this 4 month "experiment" that didn't even start as one, they do pick and choose what gets into their reports. When you're hovering near 700 with the other 2 and still haven't even moved the needle with one, you can clearly see something isn't right.

Now, I dunno about you. But I do think this is a class action lawsuit brewing over willful under-reporting of peoples credit and scores based on their favor of derogatory crap over established loans and good credit history and have a total disregard over good payment history.

No wonder Credit Karma only offers Transunion and Exquifax scores in their service. Because Intuit knows what the answer is to the question that kicked off this topic, "Why does Experian suck?" Because they do. That's why.

Or, if you apply for a new apartment and they happen to do a check credit, as most landlords do that nowadays, PRAY they chose Transunion or Exquifax to pick from. With what they tell the perspective landlord, you're a good responsible person and pay your bills on time. But, if they choose Experian to see what kind of responsible tenant you can be, don't be surprised if they wouldn't even rent you a dumpster to eat out of."

Now, today I go to get my free copies of my credit report from annualcreditreport.com, which now offers them WEEKLY and not annually like it used to be. And I had NO problems getting my Transunion and Equifax reports. Trying to get my Experian report, on the other hand. Just see the 2nd photo to see what Experian gives as an excuse. They say I either "didn't answer the questions correctly", which is absolute BS, or I didn't answer the questions fast enough (all 3 questions were answered correctly in a 15 second time period), or the universal cop out excuse "We are having technical difficulties", which I know is another BS excuse.

Figure 1, is my current credit scores from Transunion, Equifax, and Experian. 2 good from Transunion and Equifax, one "unscoreable" from Experian.

Figure 2, is my attempt to get my free credit report from the annualcreditreport.com website. The other two agencies did not give me this problem and I got both reports with no problems. Experian just will NOT give you a credit report for free, as they are now required to do.

Figure 3, the screen where Experian tries to sells you snakeoil products to "improve" your score with them.

Experian needs to be held responsible. This is inexcusable..

Can't add a new card to pay my subscription to your premium service. The current card was stolen and had to be canceled.(fraud detection my azz.) So, because your app won't allow me to add a "valid" expiration date(see pic, note the lack of option to add a slash.). I cannot continue my subscription with you. **Also, I've requested my credit union to be listed on your app so I can use boost for two years now to no avail. I guess I'm done with you.

NOT SATISFIED WITH YOUR HALFA55ED SERVICE. Experian.com is no where near worth the 25 dollars a month. Get a clue. Since I wasn't able to speak with a human, I shared my post as a review.
Also, looking around the app for Android, you'll notice several places where script is overlayed onto others making it illegible. See second pic.

There is no option for online (email/chat) customer support. You have to call and speak with someone who continues trying to upsell you the different options that Experian has, and there is a major language barrier because they outsource their CSR's. I called to cancel my membership after I learned that I could not cancel the 7 day free trial on the website. They make it difficult in hopes that they can squeeze more money from you. Wish I had read reviews first, but thankfully I was not charged because I used an empty account to reserve the membership.

Experian is a complete waste of your time stay far away from this company and their services. This company is only interested in taking your money to pay off terrible smokes people such as Travis, Mr. Pfizer himself that's all I need to see you to know this company is pure garbage

$#*! off. This company sucks and doesn't do $#*! and they are a scam. I hope whoever invited this sleeps well at night.

There is no way this company actually investigates disputes, at least those submitted online. They wait a couple days then close the dispute with no change to the information. Meanwhile, both Equifax and TransUnion deleted the information I disputed. The only option would be to sue them, but of course they know we can't afford to do that so they can get away with such a poor business practice.

Was turned down by a credit card company due to Experian credit research. Card company said I would need to contact Experian to answer any questions. Tried multiple phone numbers would only get a useless recording that would not connect me to a live person. Went to website to obtain a free report, had to create an account and still would not create an account or provide a report!