evoReviews 31,131

evo.com's data breach cost me a lot of time and caused much stress as I had to contest unauthorized charges, re-work my billing and order a new credit card. Their only notification was a snail mail letter -- no email, no phone call and no compensation. Evo is also slow to ship orders and slow to process refunds, seemingly using their customer's money to fund their working capital. I will note that the customer reps are helpful advising on purchases, and seem genuinely interested in the customer experience. If not for that, evo would have received 1 star.

I was thrilled with the product and shipping... and deeply unhappy when they only sent an "apology for any inconvenience" because they let their online security lapse, and they had a data breach due to a code injection by hackers or one of their employees turned on them! Almost cost me $1,400.00, but my bank caught it and flagged it. Cost me a lot of personal time, cancelling my card, waiting for a new one, and cancelling ALL of my auto-payment sites while I wait for a new card, and then have to reset all of that up. They didn't even offer any coupons or discounts toward future purchases! Super lame.