evoReviews 31,119

Great store great service love the store. Very helpful, and great quality! Awesome prices. The best customer. Service on the strip!

My item has been through 5 states so far and isn't even halfway across the US yet. One full day it went 10 minutes north, 10 mins south, then 10 mins north to the same city again. Estimate ship date was wrong, now it says ship date pending. It takes forever! Will never order from them again.

Not responsive at all to phone calls or emails
Always hidden charges
Rude staff
Bad customer service

I had an evo car for 34 days back to back and paided every day sometimes twice a day... then after paying 400 out of my account which was suppose to be a payment of 300 they took and extra 100... then the following morning I call evo to ask what my. Balance is as I had to transfer over 3 times to a new evo cause their cars kept breaking down on me or getting a flat tire everytime I start it! So then I call as I said. And the guy tells me there 517$ balance on my rental I said thats wrong u guys just took 400 yesterday I said do not put that through its wrong... so he tells me he's going to read comments on my file he will get back to me its Friday my bday so I relax a bit and say sure no problem... 5 mins later he comes back on the line and says. So looks like the payment went through... I said I just told u not to put that through its the wrong amount... he's says oh I'm so sorry let me see what I can do puts me in hold... manager gets on and says I understand how u feel but there ls nothing I can do as it will take 3 -5 days to show up in your account so I get really mad as that was all the money I had for the weekend and its my bday... so I tell the manger he needs to figure something out they left me broke all weekend... so manager calls me back 10 mins later and says... so I talked with my people and this is what were going to do for to you, were going to postpone your pre billing for ya till Monday. Only because they took my money and I couldn't pay then till they fixed there mistake they didn't say sorry they didn't do nothing... oh wait im wrong they ask for another 400 $ no joke

I bought 3 pairs of Rome bindings for my daughters and first time they used them the buckles locked up and I could barely pry them off. EVO wouldn't take them back and replace them with bindings that worked. I will never buy from EVO again.

I recently put in a price match guarantee and they say they will match it at a 5% discount, and they accepted mine. I called customer support and gave them my credit card info and asked to change the length on order from a 179cm ski to a 186cm ski, the lady on the phone was very quick and professional and easy to understand. I then rethought my decision to get a 186cm ski and then sent a text message and asked for them to change it back to 179cm, less than 10 minutes later, boom, order changed, the customer service was incredible and I highly recommend using them

I called to see if an appointment was required to get two recently purchased snowboards waxed (both purchased from Evo). After waiting 23 minutes and listening to oh hold music, an employee picked up and said, "I need you to hold for a second." I said, "I just have a quick question." The response, which took longer than the yes or no that I needed, was "I need you to hold for just a couple of seconds". Ten minutes later, still on hold I ended the call, and ant future contact with Evo.

The Head Kore 105 is a remarkable light weight ski that crushes the terrain, I ride the 189cm and I can't tell you how quick and maneuverable this ski is in all conditions even high speeds. It can rip the groomers but also shred the outer areas! With ease. I also ride in the new Kore 1 boots that are equally as light weight as the ski which makes a great set up and comfortable, but very quick to react to big turns and cutting speed when you need to. I ski in Alaska and this ski set up is great!

Worst bikeshop service ever. I regret buying my bike on this mt wellington branch. I purchased a brand new 2021 trek and the bike has lots of noise on groupset plus since i bought it and i send them an email the day that i used the bike and take me a few weeks to bring back my bike because im busy at work then leave my bike on them for a week then they did nothing and saying a lots of reasons plus a rude 1 staff (but most of them is nice except on 1 person) im always buying online on evo and its nice and very fast delivery but on their service i recommend dont go on this mt wellington branch specially if your bike is just a normal complain (specially if just free charge because its a concern) maybe go to other evo branch

I have been an Evo customer for years now, and they really just do an incredible job. I mean I have purchased a ton of stuff from them if there is ever an issue or even just a question I have, they are on the spot with their customer service. Every small issue I have ever had (very rare) was fixed super quick and they often go above and beyond to assure customers are happy. They often have great sales on plenty of items on their really well laid out website. Not to mention the number of excellent articles about gear of all types along with sizing charts and overall just an amazing one-stop-shop for everything outdoors. I absolutely love Evo and the Evo team! There is really no way to explain how truly excellent these guys are, you just got to see it for yourself. Even the little details are to a whole nother level above everyone else. I really can't share enough praise for this company.