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EvilControllers

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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District of Columbia
1 review
0 helpful votes
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This is bad
April 24, 2021

I paid over 400$ for a controller that im not happy with and the. Customer Service is even worst. If i could get a refund i would do it so fast.

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2021
Canada
1 review
0 helpful votes
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Fortnite player
April 21, 2021
Updated review

It's a good controller, has some flaws regarding stick tension/drift & kind of sad that you can't remove paddles you don't want to use.

Date of experience: March 25, 2021

Ty
February 17, 2021
Previous review

Ty

Date of experience: February 2, 2021
Canada
1 review
0 helpful votes
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Excellent delivery
April 21, 2021

I had no problem with the delivery it came on time

Date of experience: March 25, 2021
Japan
1 review
0 helpful votes
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Not as much as l expected
April 21, 2021

.

Date of experience: March 24, 2021
GB
1 review
2 helpful votes
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Bought a Xbox shift controller but wasn't able to reliably map the paddles. Mid-game, they'd remap to other, random, inputs making is worse than useless. Contacted EvilControllers via the website ticket system, via email, through public and dm tweets, and still no resolution (or meaningful help) 4 weeks later. Maybe it's a bad time for the company and customer service is going through a difficult time, but that's no good to me and my $210 lighter wallet.

Date of experience: March 21, 2021
Colorado
1 review
0 helpful votes
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Ok
April 16, 2021
Updated review

The rapid fire is really glitchy. I used to had an evil controller back in the day with rapid fire, but this one I'm constantly resetting it and programming it to a setting that works. The rest of the controller is awesome, thumb sticks and quick triggers are a really nice feel.

Date of experience: March 16, 2021

Very user friendly
February 1, 2021
Previous review

Very user friendly

Date of experience: January 25, 2021
Ohio
1 review
0 helpful votes
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Left joystick
April 10, 2021
Updated review

After about a month of use the left joystick is already failing.

Date of experience: March 11, 2021

I had a visa gift card that covered the balance but...
February 19, 2021
Previous review

I had a visa gift card that covered the balance but your pmt processer was unable to process it. Pretty disappointing.

Date of experience: January 19, 2021
North Carolina
1 review
0 helpful votes
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Necessary Evil
March 9, 2021
Updated review

This controller is way better than all the buttons and wires part of the Xbox Adaptive Controller. Buttons that Evil adds are completely mappable, for a price, and the controller is completely one handed. Asking for a separate 3ft. Joystick with a controller curved base was also a necessary option. This has really opened the options for my type of gaming, and seems durable.

Date of experience: March 9, 2021

One of a king controller, but some of the selection...
January 25, 2021
Previous review

One of a king controller, but some of the selection bubbles were hard to know whether they were ticked or not

Date of experience: January 18, 2021
Illinois
2 reviews
0 helpful votes
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I am very happy with the quality of my controller. I did have an issue with one of the buttons and had to send it back. My biggest complaint was that I had to pay for the return label. Overall my experience was good.

Date of experience: March 4, 2021
NL
1 review
0 helpful votes
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One handed controller to eu
March 9, 2021

Experience has been positive. Due to covid it took longer to receive than normal.
The learning curve to use the one handed controller is steep for now. Playing relaxing games for a while before getting into action games :)

Date of experience: March 4, 2021
Arizona
1 review
0 helpful votes
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Best controller on the market!
March 9, 2021

I'm 100% satisfied with the whole experience, from the shopping experience on the website to the product received. I received excellent customer service as I had questions prior to ordering. The controller looks awesome and works like a charm, highly recommended!

Date of experience: March 3, 2021
Illinois
1 review
0 helpful votes
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Overall pleased
March 9, 2021
Updated review

I had a very difficult time placing the order because of various error messages. Support was as helpful as they could but was not able to fix the problem. Finally I placed to order by not signing into my account. I would like to add you support team was very timely responding.

Date of experience: March 2, 2021

I had a very difficult time placing the order because...
December 30, 2020
Previous review

I had a very difficult time placing the order because of various error messages. Support was as helpful as they could but was not able to fix the problem. Finally I placed to order by not signing into my account. I would like to add you support team was very timely responding.

Date of experience: December 23, 2020
New Jersey
1 review
0 helpful votes
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Could use more customization options such as metallic colors and color options for bumpers, but was better than other controller customization sites

Date of experience: February 25, 2021

Could use more customization options such as metallic...
January 12, 2021
Previous review

Could use more customization options such as metallic colors and color options for bumpers, but was better than other controller customization sites

Date of experience: January 5, 2021
NL
1 review
0 helpful votes
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I thought was easier
March 17, 2021
Updated review

Hi, you were one of the few possibility on the market to have a product that would have enabled me to play with the PS4 although I've an handicap with my left arm.
Unfortunately the controller is not within reach, it is slippery and difficult to handle only with the right hand.
Probably the best solution would be to have a sort of joystick for the movements, up to 4 buttons to handle the fire and maybe other two external buttons to use with foot.
Slipperiness is the hardest thing to manage.

Date of experience: February 15, 2021

Some difficult to understand exactly if the options...
December 30, 2020
Previous review

Some difficult to understand exactly if the options could be useful for me

Date of experience: December 27, 2020
Tennessee
1 review
0 helpful votes
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Issues fixed by customer service
February 1, 2021
Updated review

We had to use customer service for some issues with the controller- CS responded very quickly and solved the issues.

Date of experience: February 1, 2021

Pretty chill
December 14, 2020
Previous review

Pretty chill

Date of experience: December 12, 2020
Canada
1 review
0 helpful votes
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Evil Controller Master Mod
January 25, 2021
Updated review

Website is easy to use. Customizable options are fantastic. My controller arrived on time expected on rush. Well done

Date of experience: January 23, 2021

Good website
December 4, 2020
Previous review

Good website. First attempt to buy failed. Probably my phone refresh

Date of experience: December 4, 2020
France
1 review
0 helpful votes
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Déçue
February 21, 2021
Updated review

Bonjour pour moi la qualité et bien la pour les finition qui sont très belles mes pour ma part sa reste compliquer car j ai le joystick droit qui a un défaut et qui tourne tout seul donc pour le prix je suis déçue.

Date of experience: January 21, 2021

Simple et efficace
November 27, 2020
Previous review

Simple et efficace

Date of experience: November 20, 2020
Washington
1 review
0 helpful votes
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Post surgery fun
January 25, 2021
Updated review

Easy to choose options excited to get back to gaming

Date of experience: January 21, 2021

Easy to choose options excited to get back to gaming
December 3, 2020
Previous review

Easy to choose options excited to get back to gaming

Date of experience: December 2, 2020
Idaho
1 review
0 helpful votes
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The one handed controller was amazing.
January 25, 2021
Updated review

My dad is missing a hand. He really enjoyed it. The only problem he was is that their isn't a way to brace the controller for the non-digital appendage to press the left stick.

Date of experience: January 16, 2021

Very easy!
November 28, 2020
Previous review

Very easy!

Date of experience: November 27, 2020
Utah
3 reviews
0 helpful votes
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It is what it says it is
January 25, 2021
Updated review

Very simple! I had this planned for a while now so shopping was easy

Date of experience: January 15, 2021

Very simple!
November 27, 2020
Previous review

Very simple! I had this planned for a while now so shopping was easy

Date of experience: November 26, 2020

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


+4
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