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EvilControllers

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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West Virginia
1 review
0 helpful votes
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Don't buy scuf
April 21, 2021

I had two scuf controllers that broke with in the first 3 months of having them and Scuf would not fix them without charging me even thought the controllers were still under warranty. I bought an evil controller on a whim because they're been around as long as ive been playing video games. Best purchase ive ever made. The quality is way better than scufs and they feel much better. I would recommend evil 10 times over

Date of experience: April 20, 2021
Ohio
1 review
0 helpful votes
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Not the best quality...
May 19, 2021
Updated review

Bought a customized controller and was very happy with it for about 2 months before the right trigger started to not work. The controller would rarely register me pressing the right trigger so Evil told me to reset it so I did multiple times to no avail. One of the mod buttons on the back was pressed in and I could not reattach it. For costing so much I expected better quality.

Date of experience: April 19, 2021

Customer support has not been good
March 24, 2021
Previous review

Customer support has not been good. I've been trying to get a controller fixed for months and have had not reply until finally today. Sent in a fix request months ago and had no reply, called in over a week ago and received no call back.

Date of experience: February 22, 2021
NL
1 review
0 helpful votes
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Controller
April 21, 2021

This controller is for my cousin. Hé had a accident and is still in hospital. I hope he can use it in 2-3 weeks. Then I know of he can play with it.

Date of experience: April 18, 2021
California
1 review
0 helpful votes
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My controller
May 18, 2021

It has been great but my square button is not confirming right away and the joy stick took a little of the decal off the hole where the joy stick is

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2021
Connecticut
1 review
0 helpful votes
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Adaptive controller modification
April 21, 2021

A great experience. I have been using Evil Controllers for a long time-at least 10 years to help modify my son's Xbox and PlayStation controllers. I'm always appreciative of the great work they do to help my son who has Muscular Dystrophy.

Date of experience: April 15, 2021
Pennsylvania
1 review
0 helpful votes
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Good controller just nothing really that impressive
April 21, 2021
Updated review

Quick and easy, the bottom buttons aren't in a really great spot, just not really impressed with how much money i had to pay

Date of experience: April 10, 2021

Quick and easy
March 9, 2021
Previous review

Quick and easy

Date of experience: February 19, 2021
Florida
1 review
0 helpful votes
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I have heard good things about this company and I am excited to see first hand on how it goes.

Date of experience: April 9, 2021

I have heard good things about this company and I...
March 9, 2021
Previous review

I have heard good things about this company and I am excited to see first hand on how it goes.

Date of experience: February 18, 2021
Massachusetts
1 review
0 helpful votes
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Worst customer service ever
May 9, 2021

No one reached out to me for weeks, the customer service absolutely sucked, seemed like no one cared.

Date of experience: April 9, 2021
Texas
1 review
0 helpful votes
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Evil isn't really bad
April 21, 2021

When going against people playing with mods such as wall hacks and heat seeking instant head shots evil vs hackers is the beat line up match up!

Date of experience: April 8, 2021
Massachusetts
1 review
0 helpful votes
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Gift
April 21, 2021

This was a gift for my boyfriend and he is happy. The instruction for exactly what he wanted and clear so a non gamer like me could understand.

Date of experience: April 8, 2021
New York
1 review
0 helpful votes
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Best advantage
April 21, 2021

The controller is better than I expected! The tactical triggers really give me an edge like no other. Reaction time is reduced drastically in warzone. Honestly I give mouse and keyboard players a lot of trouble when using this modded controller! Defiently worth it!

Date of experience: April 6, 2021
Canada
1 review
0 helpful votes
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A little overpriced
April 21, 2021

The controller works well enough, I assumed the mods would be more useful than they are. The controller itself is a beauty. It looks sharp and is customized the way I wanted. The mods were the only thing that were disappointing

Date of experience: April 5, 2021
Japan
1 review
0 helpful votes
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Good contoller
April 21, 2021

It was my first time shopping for an overseas product, but thank you very much for your kindness.
I want to use it again.
I look forward to working with you

Date of experience: April 3, 2021
California
1 review
0 helpful votes
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Evil controller
April 21, 2021

It's a nice controller. The extra surface button on the right side is easy to press so I press it on accident sometimes buy over all illl give it a 4

Date of experience: April 3, 2021
Canada
1 review
1 helpful vote
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Controller RMA
April 21, 2021
Updated review

My right tactile trigger started to become unresponsive. Contacted customer support and they directed me through the RMA process. Controller came back and works flawlessly. Thank you!

Date of experience: April 1, 2021

Controller RMA
April 21, 2021
Previous review

My right tactile trigger started to become unresponsive. Contacted customer support and they directed me through the RMA process. Controller came back and works flawlessly. Thank you!

Date of experience: April 1, 2021
Hawaii
1 review
0 helpful votes
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Didn't get want I ordered
April 29, 2021

The mod works great and easy to use just didn't receive any of the custom add ons to the controller that I paid extra for

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 30, 2021
Florida
1 review
0 helpful votes
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Best Controller/Better then a Scuf
April 21, 2021
Updated review

This controller is amazing, I've been playing better with quicker movement ever since.

Date of experience: March 29, 2021

Great website, very easy to design your own amazing...
February 17, 2021
Previous review

Great website, very easy to design your own amazing controller

Date of experience: February 6, 2021
New York
1 review
0 helpful votes
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Ayoooo
April 21, 2021
Updated review

Pretty nice interface and left me with an overall good experience. I had some difficulty ensuring my customized products were saved when I continued to shop for other items.

Date of experience: March 27, 2021

Pretty nice interface and left me with an overall good...
February 17, 2021
Previous review

Pretty nice interface and left me with an overall good experience. I had some difficulty ensuring my customized products were saved when I continued to shop for other items.

Date of experience: February 5, 2021
Georgia
1 review
0 helpful votes
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Great job
April 21, 2021
Updated review

Very helpful in the times we are having to deal with.

Date of experience: March 25, 2021

Very helpful in the times we are having to deal with
February 17, 2021
Previous review

Very helpful in the times we are having to deal with.

Date of experience: February 3, 2021
Canada
1 review
0 helpful votes
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Evil review 2nd controller
April 21, 2021
Updated review

Love the customization available with you guys. Warranty is relatively pricey, but the controller and experience with it is amazing. So it's definitely worth it.

Date of experience: March 25, 2021

Love the customization available with you guys
February 5, 2021
Previous review

Love the customization available with you guys.

Date of experience: February 3, 2021

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


+4
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