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EvilControllersReviews 3,811

4.5

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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France
1 review
1 helpful vote
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Be patient
December 31, 2023
Updated review

The website is a little bit too strict with the forms, and customers service could be improved

- I've received my order, and I love it. It took quite some time but in the end I'm happy

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2023

The website is a little bit too strict with the forms,...
November 15, 2023
Previous review

The website is a little bit too strict with the forms, if you are from france you need to make a US bogus number, some other choices on the website have the same problem. I hope the order will be great and overcome the stress!

Date of experience: October 16, 2023
New York
1 review
0 helpful votes
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Solid
December 9, 2023

Ease of use website. Quick delivery. What more can I ask for?

Date of experience: December 2, 2023
Missouri
2 reviews
0 helpful votes
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Top of the line controller
December 8, 2023
Updated review

Made it work like brand new again and a great experience with customer service and support around great choice

Date of experience: November 30, 2023

Pretty self explanatory
May 17, 2023
Previous review

Pretty self explanatory

Date of experience: April 17, 2023
Texas
1 review
0 helpful votes
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Awesome stuff!
December 7, 2023

Sent a controller in for repair, it was finished and sent back before I expected.

Date of experience: November 29, 2023
Connecticut
1 review
0 helpful votes
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I've been buying controllers through them for years now just because I love the quality of their builds and the feel of their controllers in my hand

Date of experience: November 29, 2023
Guam
1 review
0 helpful votes
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Great group of gamers
December 4, 2023

Awesome site...easy to customize and looks great thanks guys

Date of experience: November 27, 2023
New Zealand
1 review
0 helpful votes
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Shipped to NZ
December 1, 2023

I ordered a PS5 controller customized with 2 click settings and fortnite ready for my daughter. She loves it and it's helped improved her game play loads. Works with both the PC and the PS5. Arrived in good time to New Zealand and came well packaged. Would buy from Evil again. Highly recommend.

Date of experience: November 24, 2023
Qatar
1 review
1 helpful vote
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Out perform all controllers….
November 27, 2023
Updated review

Have many controllers from pretty much every brand on the market. Evil from an option (add ons available) selection and ease of site use, by far the best. Quality of add ons much stronger and last far longer. Whether your a Fortnite gamer or COD, they have an option. Just far superior in their build quality. Quick turnarounds on delivery, even International.

Date of experience: November 20, 2023

Responses to emails are simply not acceptable
May 17, 2022
Previous review

Responses to emails are simply not acceptable. Evil is my route of preference based on build quality and ease of website, however, improvements are needed. Also, when clients are paying a premium for controllers, we should not have to pay extras for fast turn around.

Date of experience: April 17, 2022
GB
1 review
0 helpful votes
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Amazing
November 24, 2023

Purchased multiple One hand controllers from your selfs 1 PS4 model and 1 PS5 more recently to help my disabled partner play video games and she absolutely loves her new ps5 controller as it looks amazing and functions perfectly

Date of experience: November 16, 2023
California
1 review
1 helpful vote
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Great product and easy purchase
November 17, 2023

I bought a custom controller with higher sensitivity thumbsticks because my thumbs hurt a bit when I play video games. This controller fixed the problem entirely and I love using it. I can't go back to a regular controller now because I like this one so much. Definitely worth the price

Date of experience: November 10, 2023
New Jersey
1 review
0 helpful votes
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Always an awesome experience!
November 15, 2023

Received my PS5 controller/flight stick. Being able to play with my one working hand makes the biggest difference in my world, thank you!

Date of experience: November 8, 2023
Texas
1 review
0 helpful votes
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Better than any other brand
November 9, 2023

Fire fire fire fire fire fire fire fire fire fire fire

Date of experience: November 1, 2023
Australia
1 review
0 helpful votes
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Perfect
November 9, 2023

Very easy to order and always a pleasure to deal with

Date of experience: November 1, 2023
Brazil
1 review
0 helpful votes
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Ótima
October 28, 2023

O produto muito bom, ainda não testei. O material a cor ficou muita bos

Date of experience: October 21, 2023
GB
1 review
0 helpful votes
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Easy to order, arrived in good time
October 27, 2023

Thanks, It was easy to order and understand.
The order came through in good time.

Date of experience: October 20, 2023
Texas
1 review
1 helpful vote
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Lack of communication
November 12, 2023

I sent in my controller for repair and communication was very slow and at times non-existent. At first, I was told to pay through a link for the $80 for repair but it showed $1. I asked if that was a mistake and after no response, I figured out how to make the total $80 and completed payment. After paying I sent a message through the website and stated I paid and asked if they could give me an ETA on when it would be fixed and sent back. After sometime of no response, I set up a call through the website which never happened but I ended up getting a text back stating it would be fixed and sent out on a Monday. After a week went by I asked for shipping because I had not recieved the item. Again, after no response, I text again stating that hopefully someone could respond before closing as it was Friday. Finally, a response came through with a link to the tracking info, and not only did the controller not get shipped 2 Mondays prior as discussed it was sent out nearly a week after it was told to me it would be. The controller arrived and everything works as new which I am thankful for. As a customer that has purchased 2 controllers from you, I only wish to provide this review as something for you to work on. I will continue to be a customer and recommend your product because I am extremely happy with the items purchased. However, if and when I need my 2nd controller repaired l, I can only hope for a better experience. Thank you guys!

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2023
Illinois
1 review
0 helpful votes
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Only issue I had was trying to get into contact with Evil. 2 weeks with zero response. They finally got back to me and everything after was great. Love the controller, use it daily.

Date of experience: October 17, 2023
GB
1 review
0 helpful votes
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Game changer literally!
October 28, 2023

Evil controls are great i only have the use of one hand so now I'm able to play with the best of them! They deliver world wide
I'm in the uk

Date of experience: September 28, 2023
Maryland
1 review
0 helpful votes
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Best controllers money can buy. I have purchased my second one more recently and the first one I purchased lasted over 3 years, and still continues to work with no issues, so when I got my upgrade I passed it down to my niece who uses it now and over that 3 year time 0 stick drift with the combo pro tension among everything else. Flawless controller and well worth the money.

Date of experience: September 26, 2023
GB
1 review
0 helpful votes
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Aw excellent hahaa You know what i was like sh**t i should of some what add remapping for my slide and jump buttons But for some reason it got remapping chip, bare in mind i email them like almost everyday telling them to add this and that. Maneee they over evil controller can tell i'm cool. So they got me right they fix me right, they my buddys now i cant believe it. I was waiting for this controller everyday looking to see if theirs an update on processing, i am in canada its best to put some kind of priority shipping, But even when i got the controller in my hands. On the website on tracking it still says processing, And another thing they send my controller in a Nice evil controller case so it can stay protected not a cardboard box, manee who's over >>> evil controller loves me i am still so happy every time i take up this controller. Just to even click the triggers they way they sound so good, i bought a battle beaver controller before But evil got Mods ahh yeah dope this controller i love it. Now its ok for me to play warzone and killing these player first yea yea.

Date of experience: September 26, 2023

Okay hope this went through
September 9, 2023
Previous review

Okay hope this went through

Date of experience: August 10, 2023

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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