EventbriteReviews 343

I called everyday for 4 straight days, was put on hold for more than an hour. Very bad customer's service. Eventbrite should not offer a phone number to customers who needs help if they don't attend to the calls. Can anybody refer me to another company?

Eventbright hosted New Years eve party. San Mateo ca Marriott.

1) $60 per person so they packed people in like rats.
2) No in and out privileges so once in at 8pm you are stuck till 2am even though they actually patted you down before entering. (could have let you leave and patted you down when you came back)
3) Dehydrated from dancing and looking for water? 6 Bucks for 16 oz bottled water.
4) They actually wont let you have water unless you pay 6 Bucks for a bottled water.
Thats seem criminal to me.

I purchased a ticket from this web site, I tried to request a refund before the event date passed. They told me that I had to contact the even organizer myself! Makes no sense, the charge on my card says that i paid event brite. This company is a rip off and a joke! Next time in using groupon or living social. I've never had this issue with them.

We used Eventbrite for an event in 2016. When it came to payment, weeks went by. We phoned every number listed, only to be disconnected or led back to their webpage. It took contacting our legal department before Eventbrite relinquished our payment. I ask, how can a company of this size be permitted to operate strictly via e-mail? When or if you have an issue, it cannot be addressed but by e-mail, if they respond at all. Very, very poor service. (Now we did receive payment, but it took a month)

Good Afternoon,

I am writing to express how unsatisfied I am with the way the Nick Cannon Wild 'n Out 9:30pm show yesterday (Fri November 4,2016) at NYC Arena was run.

This was possibly the worst event I have ever been to at this venue, unsure of who to put the blame on (venue or event promoters) BUT the 9:30pm show was conducted with out any form or fashion. Doors were scheduled to open at 9 however the line did not begin to move to allow for those to enter until 11 o'clock! Two hours later, around the time the show was scheduled to end (11:30pm). No one came to explain the delay or inform us of what was going on. My friend and I had to leave line to ask security what was the hold up, and we were told the meet and greet had ran long.

We did not enter the venue until around midnight upon which the show was in progress, and we were told there weren't any more seats together and that my party would be separated in order for us to have a seat.
Despite the ridiculously long wait we were cheated out of our money. We paid $64.29 for mezzanine seating yet there was no distinguished area for it. We were scattered throughout the arena with those who paid less ($40). Defeating the purpose of the additional funds. I need someone to explain to me what our extra money was for because it was obviously not apparent.

I am a faithful user of Eventbrite, having used the services many times before in the past and have never had this issue. I understand this event was listed as no refunds but this was not acceptable. Since I can not get back the time I wasted as promoters/venue kept us outside, compensation for tickets I reaped no benefit of would be the least that could be done.

Please if this is not the correct outlet for me to voice my complaints please inform me of who to reach out to.

Thanks.

I purchased tickets for last nights Wild N Out event Amazura. This event was listed to begin at 9:30pm and end at 11:30pm. I along with many others waited in line for over 2 hours just to get inside. This was not the fault of the patrons because when I asked a security guard about the delay he mentioned that the VIP meet and greet was still going on. There was no other mention from anyone else what was going on inside. The staff seemed to be very upset themselves and at some point two bouncers had to be separated from each other as they were about to get into an altercation. At this point my friend, who I attended the event with, and I were very confused and figured that the show itself would just begin late. This was not the case as when we finally entered the arena at 11:45pm the show had begun and seemed to be coming to a conclusion. The mezzanine seating that we had paid $64.29 for was not only not available but the staff angrily shouted out that there were no more seats and that we could look for ourselves to see what was left. My friend managed to find a seat on the other side of the room and I unfolded a chair near the bathroom to sit. The comedians were on the stage but you couldnt hear what was being said due to the fact that people were still trying to find seating. At some point people began to stand on their chairs to see the stage, which completely blocked the little view that I had. Shortly after, the lights came on and the event concluded. I have used Eventbrite many times before in the past and have never had this issue. I understand this event was listed as no refunds but this was not acceptable. This event was very disorganized and I did not receive ANY of the services that I paid for and I am asking for my money back.

Eventbrite allows posts for illegal events even when they are reports to be illegal to them. They allowed a post for an illegal, unpermitted party hosted by squatters in a foreclosed property. Despite numerous neighbor complaints to this business, they did not remove the advertisement from their site. They are still allowing unsuspecting people to purchase tickets to this illegal party run by criminals. They are furthermore placing the neighborhood in danger by allowing such things on their site.

We used to be able to contact customer support by telephone anytime and got good service from them, but now it is impossible to contact them by telephone and their 48 hour turnaround of emailed concerns seems to be only a number. Not only were they very slow in responding but did not address my question and when I asked for clarification on the main question, they did not respond at all. Very concerned as I have two active events and am just finding out that they do not seem to be the company that I dealt with when I first started hosting events.

Beware of this company. My event disappeared from my account even though eople can still buy tickets. I need to cancel the event because the main speaker canceled.

There is no tech support on the eventbrite site. They have so far not responded to email. Efforts to call them don't work as they put you on endless hold and then finally disconnect you without being able to leave a message.

As of now I consider Eventbrite a scam.

Went on line to purchase two tickets from Eventbrite for a magic show in Tahoe. When we went to the venue it showed that we purchased two sets of tickets one being a handicap set. When we went to the venue the it was noted there was an error and said the double billing would be resolved. I could not get Eventbrite to refund the error. I do not recommend buying tickets through a third party, it's impossible to get this common sense error fixed.