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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor customer service and unresolved order issues. Many customers report extensive delays in shipping and inadequate communication regarding their purchases, leading to frustration and a sense of helplessness. Additionally, there are widespread concerns about the platform's reliance on automated systems, which fail to provide effective support for both buyers and sellers. Despite some positive experiences with individual sellers, the overarching sentiment highlights a pressing need for improved transparency and accountability from the company to enhance customer trust and satisfaction.
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Katie; found your page when I was looking for an apron for my daughter-in-law for Christmas thank you very much for shipping it properly West Virginia
Each time i buy or review the product someone is always there to write me.To help guide me. Recently I purchased a egg ornament unique it arrived to my sister in tact and exactly unseen the present was beautiful. They stand behind there warm words.
I've made dozens of purchases from this site, and have yet to have received anything that wasn't as advertised. I hope they keep it this way as a legitimate site and keep out the false advertisers and scammers.
All positive reviews about this Etsy scam are fake and paid for! Scammers below (Dottie M, Amber N, Milburn A and Billy J, Freddy D, etc) are paid by Etsy to deceive others. If they sell their soul for mere $5, imagine what would they do to you! Beware and report these cyber criminals!
I found them on line looking for rustic and farm decor. I bought two lamps in the shape of milk cans and requested three way switches and that they did. Delivery was fast and the product just great and just right for what I was looking for. Then ordered shutter doors for the wall and they came with handles just like barn shutters, and wooden and ready to hang love them. Great items and a special thanks for the items an shout out to let you know very satisfied. LOVE YOUR ITEMS Will be buying more in the near future.
Really nice and I love that you can find one of the kind things there...! And they are really fast and always the ready to help and do anything for you if you ask. :) I'm really happy with them.
Etsy is a great place to find unique and cool products. I've used it for 3 years now and have never had a problem.
I was so excited to receive my cotton candy whipped body butter I could of burst! When it arrived I was horrified! It was melted and it was a mess every where, I understand things melt but lotion in November? Please save your money you will be disappointed!
Great stuff! I love getting all my handcrafted bracelets and necklaces here. Its really hard to pick something out of all the great things that are available.
Apart from scamming people 365 days a year, Etsy scammers are particularly fond of holidays because that's when their victims and unlawful profits increase in abundance! DO NOT get tempted by fake images and fake positive reviews on Etsy! Their scamming tactics are notorious and their only aim is to rip you off! I was victimized there but you don't have to! It is my duty to inform and warn others! Avoid this scam at all costs!
I ordered items from several different sellers on Etsy. A couple of t-shirts and posters for decoration. Both orders came on time and were as on description. I like it! I know that some complained that products were not of the best quality, but I think you just need to choose carefully. I had no problems with Etsy purchases.
Take a note everyone of you that thinks this place is bad. Cool gift ideas and selection of various things for her/him. I ordered numerous times and I'm still happy.
I listed some items on ESTY for sale and a lady ordered 1 of the items and paid ESTY $45 ESTY never mentioned the sale to me and I tried to talk to them about it and they informed me that I did not have an ESSTY account and asked that I give them a credit card and they would not charge me and help me find my account. I saw the items I listed and it even said I had 1 sale but I could not open the account. I will pay the lady back her $45 but ESTY will hate the day I was born. I intend to write about this on every venue possible for as long as I have the strength to write.
I absolutely am in with them. Every single order I have had. I have never had an issue. The gifts smell so good. And the items I purchased' were wrapped so Beautiful and neat. I appreciate that so much! On time Delivery! What more can a Queen ask for. I am Definitely a big fan. And will continue to shop here I love! Love! Love them!
Etsy is okay. I've had half good and half bad experiences. The shops are run by people who craft as a side business and they aren't very well trained on good customer service or their Etsy shop isn't their first priority. Some items ship right away and some sit there until the last day of the processing time. I have much better service on Ebay, but sometimes, the things I need for a jewelry business can only be found on Etsy or from China. Etsy is supposedly faster because I can find people who sell in the US, but again, they don't fill orders very fast and my few experiences contacting the shop owners to see if I could get my order processed resulted in nasty and defensive replies. Etsy should train their shop owners how to handle customers. I only shop there when I don't have any other options.
Can definitely find cute goodies on the site. If you're looking for something like that give it a shot. Wasn't disappointed with the purchases so far myself.
SITTIN PRETTY WITH MYLEEN RIPPED ME OFF $450 ON AN ITEM I PURCHASED THAT THEY REFUSED TO SHIP TO ME. THEY REPEATEDLY MADE EXCUSES OF WHY IT HADN'T BEEN SHIPPED. LONG STORY SHORT. THEY REFUNDED THE MONEY FOR THE ITEM AND KEPT $450 SHIPPING. THEY WERE 100% IN THE WRONG AND ETSY WOULD DO NOTHING.
Words cannot express the terribleness of this monster scam known as "Etsy"! Whoever those inhumane criminals are, they deserve capital punishment! STAY AWAY!
I sold alot of homeade jewlery and scrubs and alot of people sent back great feedback. I also ordered natural lip balms from their. They lasted me a long time
Answer: Check the reviews, and Google the seller. Also, are the reviews written in good english? Does it seem fake? Check pictures from the buyers.
Answer: I would have to say no, with LOTS of exceptions. In the past few years Etsy has allowed business to claim handmade if it meets certain criteria. I often see many items that claim to be handmade but I have seen them on Alibaba being sold in bulk. That being said I look very closely and have purchased some wonderfu items from great sellers. The biggest problem with Etsy is that they no longer protect customers from fraud (they say they are not liable) but in doing that lots and lots or resellers and counterfeit items have saturated Etsy' s marketplace. I would never buy anything "vintage" there. What I have seen you are getting thrift store rejects or modern fake. Buyer beware! Investigate all vendors carefully!
Answer: I am agree with Ramina. 90% is not hand made. All comes from Factories. When someone has over 8000's item don't you ask who made it. They are all over from Pakistan to turkey east to west up united state. Etsy is happy just to take your money and every 4 or 5 months closing one store to show off and if you have some money as a credit they take it too. No customer service, no respect no manor, they made policy just for FUN and they have FUN with our pocket. Stay far from them FAR FAR.
Answer: I agree with Steve J on this one. A lot of sellers on Etsy work from home in the evenings for extra money. Most of them are not big businesses with massive inventories so I would give them the benefit of the doubt. Give them a little more time and if they dont send it out then file a case with etsy
Answer: Business checking isn't necessary (the banks now charge a monthly fee for a small business checking). You can pretty much set up a regular checking account
Answer: I believe this depends on each seller. Etsy is simply a platform for sellers, and often does not have any direct involvement with orders short of processing the payment. Certain items cannot be returned for safety and hygiene reasons, and sellers can refuse to do anything other than exchange. Contacting Etsy may or may not change the results.
Answer: If you do, I would be cautious about ordering from international sellers, use a credit card in case you need to contest the charges, and do NOT expect ETSY do a thing if you get ripped off. They are useless and could care less once the sale is final.
Answer: I have bought a number of items through Etsy and with great success. I had only one negative experience and Etsy took are of that. I recommend Etsy wholeheartedly.
Answer: The best and quickest thing to do is to email the seller and let them know that you would like to return for a refund.
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