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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

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Jacqueline D.
1 review
0 helpful votes
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Quick and Easy!
April 28, 2016

Quick and Easy! Thanks!

Date of experience: April 27, 2016
Cornelius M.
0 reviews
0 helpful votes
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Very quick and easy
April 27, 2016

Very quick and easy

Date of experience: April 27, 2016
John S.
0 reviews
0 helpful votes
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Easy to follow and delivery is fast
April 27, 2016

Easy to follow and delivery is fast.

Date of experience: April 27, 2016
Lowell D.
0 reviews
0 helpful votes
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Very easy and practical
April 27, 2016

Very easy and practical

Date of experience: April 27, 2016
Jerry W.
0 reviews
0 helpful votes
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Awesome to be able to do this...
April 27, 2016

Awesome to be able to do this...thanks

Date of experience: April 27, 2016
MARLENE B.
0 reviews
0 helpful votes
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The first ccd I gave you has money in the account and you said it was declined "because of funding failure".
Not sure why someone would use your service and pay more for their registration? I was there by accident.

Was happy you refunded a bit of the $ after I complained.

Date of experience: April 27, 2016
EILEEN A.
0 reviews
0 helpful votes
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Didn't realize it was same from last year that cost me DOUBLE the for my tag,

Date of experience: April 27, 2016
LAURA D.
0 reviews
0 helpful votes
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I NEEDED A PRINTABLE CONFORMATION PAGE
April 27, 2016

I NEEDED A PRINTABLE CONFORMATION PAGE. IT WAS MORE MONEY THAN STATED

Date of experience: April 27, 2016
MARK S.
0 reviews
0 helpful votes
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Quick and easy
April 27, 2016

Quick and easy

Date of experience: April 27, 2016
PEGGY F.
0 reviews
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Easy love it tell every one
April 26, 2016

Easy love it tell every one

Date of experience: April 26, 2016
Andrew B.
0 reviews
0 helpful votes
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Ty
April 26, 2016

Ty

Date of experience: April 26, 2016
Robert C.
0 reviews
0 helpful votes
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Easy to use
April 26, 2016

Easy to use

Date of experience: April 26, 2016
Anita H.
0 reviews
0 helpful votes
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The experience was quick and easy
April 26, 2016

The experience was quick and easy

Thank you!

Date of experience: April 26, 2016
KATHLENE H.
0 reviews
0 helpful votes
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Very easy
April 26, 2016

Very easy

Date of experience: April 26, 2016
Nance B.
0 reviews
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Easy to do
April 26, 2016

Easy to do. Arrived quickly.

Date of experience: April 26, 2016
Gary D.
0 reviews
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No
April 26, 2016

No

Date of experience: April 26, 2016
HOWARD W.
0 reviews
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LOVE BEING ABLE TO RENEW FROM HOME
April 26, 2016

LOVE BEING ABLE TO RENEW FROM HOME

Date of experience: April 26, 2016
Ramiro A.
0 reviews
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Some charges are vague
April 26, 2016

Some charges are vague. Not sure if i got 2 year renewal last year; should tell me so. Should give full amount before asking for complete credit card information.

Date of experience: April 26, 2016
Michael O.
0 reviews
0 helpful votes
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Easy
April 26, 2016

Easy

Date of experience: April 25, 2016
robert j.
2 reviews
0 helpful votes
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You have your hands in my pocket adding the service fees of 29.00 next time I will mail my payment last time you get to me

Date of experience: April 25, 2016