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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Emma V.
2 reviews
0 helpful votes
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The reminder was great
May 2, 2016

The reminder was great. I had forgotten.

Date of experience: May 2, 2016
Sonja r.
0 reviews
0 helpful votes
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Hard to navigate
May 2, 2016

Hard to navigate

Date of experience: May 2, 2016
Christine J.
0 reviews
0 helpful votes
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Very Easy renewal process
May 2, 2016

Very Easy renewal process

Date of experience: May 2, 2016
Matthew J.
5 reviews
0 helpful votes
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I hate surveys
May 2, 2016

I hate surveys

Date of experience: May 2, 2016
Daniel F.
3 reviews
0 helpful votes
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Pretty fast
May 2, 2016

Pretty fast

Date of experience: May 1, 2016
Stephen H.
0 reviews
0 helpful votes
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Easy renewal
May 2, 2016

Easy renewal

Date of experience: May 1, 2016
David E.
2 reviews
0 helpful votes
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Easy renewal
May 2, 2016

Easy renewal.

Date of experience: May 1, 2016
martin c.
0 reviews
0 helpful votes
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Excellant
May 1, 2016

Excellant

Date of experience: May 1, 2016
Sheneka H.
0 reviews
0 helpful votes
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LOVE IT!
May 1, 2016

LOVE IT!

Date of experience: April 30, 2016
Gerald S.
0 reviews
0 helpful votes
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Makes the renewal much easier
May 1, 2016

Makes the renewal much easier

Date of experience: April 30, 2016
James S.
0 reviews
0 helpful votes
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I don't understand the extra charges, I am doing you an equal favor by reducing the lines

Date of experience: April 30, 2016
Sydney L.
0 reviews
0 helpful votes
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Stream lined
April 30, 2016

Stream lined.

Date of experience: April 30, 2016
Danielle P.
0 reviews
0 helpful votes
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Process was very quick and efficient
April 30, 2016

Process was very quick and efficient

Date of experience: April 30, 2016
DENNIE J.
0 reviews
0 helpful votes
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Was pleased with how fast the process was, took about five minutes.

Date of experience: April 29, 2016
Jeanette D.
0 reviews
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Fairly easy
April 30, 2016

Fairly easy

Date of experience: April 29, 2016
Barbara S.
0 reviews
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I was not aware there was a fee to renew my registration. Clicked on first registration renewal listing when searching for the website and did not realize it was not the DMV website. After expressing my consternation, the representative I spoke to gave me credit for $14.95. Placing the eTag ad before the actual DMV website listing is very confusing for those trying to renew online. Instead of paying only $36.00 to renew my registration I was originally charged an additional fee of $25.00. The refund of $14.95 helped but I still paid more than was necessary. I will mail in my check next time to avoid this issue!

Date of experience: April 29, 2016
JOYCE H.
0 reviews
0 helpful votes
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Fine in every way...
April 29, 2016

Fine in every way...thank you!

Date of experience: April 29, 2016
George S.
0 reviews
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Easy to use
April 29, 2016

Easy to use - keep up the good work of securing this information.

Date of experience: April 29, 2016
mun k.
0 reviews
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Its so easy but charge too much
April 29, 2016

Its so easy but charge too much.

Date of experience: April 29, 2016
JS Y.
0 reviews
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Quick, easy, no lines
April 29, 2016

Quick, easy, no lines.

Date of experience: April 29, 2016