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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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Eliza F.
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Pleased with service but found out later that I could have gotten my tags directly from Florida Dept of Motor Vehicles - my mistake. Thank you

Date of experience: June 9, 2016
Gino N.
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Really easy, but costs way more than the really easy DMV online

Date of experience: June 9, 2016
margaret l.
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Good
June 9, 2016

Good

Date of experience: June 9, 2016
cherelyn e.
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Visiting family in Utah was glad this service was convenient an reasonably priced. Very surprised by how fast I received my car tags, Would recommend your site to any one needing this quick service.

Date of experience: June 8, 2016
Terri S.
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Very good
June 9, 2016

Very good

Date of experience: June 8, 2016
Socrates A.
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Great!
June 8, 2016

Great!

Date of experience: June 8, 2016
Kia C.
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Quick, easy and reliable
June 8, 2016

Quick, easy and reliable

Date of experience: June 8, 2016
CHARLEEN W.
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I couldn't finish the process from the email I received. I had to start all over and go into the web site.

Date of experience: June 8, 2016
marc d.
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I love it
June 8, 2016

I love it

Date of experience: June 8, 2016
Cathy L.
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I don't like that it doesn't show the total amount due (TBD)

Date of experience: June 8, 2016
Phillip S.
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Great and convenient!
June 8, 2016

Great and convenient!

Date of experience: June 7, 2016
ROBERT S.
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Easy and quick!
June 8, 2016

Easy and quick!

Date of experience: June 7, 2016
carmen a.
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It was quite easy beat the hassle of going to DMV, the total price came out to be much more than I expected though. I Could've renew it for 2 years directly at the DMV for that price. The convenience its really nice, but a little pricy

Date of experience: June 7, 2016
steven l.
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Thx
June 7, 2016

Thx

Date of experience: June 7, 2016
Bonnie M.
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I hope the figures are correct
June 7, 2016

I hope the figures are correct - this part was a little bit confusing. But over all, I am happy with this new way of renewing my car tags. Thank you!

Date of experience: June 7, 2016
LAVERNE Y.
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Very easy
June 7, 2016

Very easy

Date of experience: June 7, 2016
Joseph M.
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Should be able to retrieve last year's info without having to re-type it.

Date of experience: June 6, 2016
William B.
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A bit pricey for the convenience
June 6, 2016

A bit pricey for the convenience. Otherwise good service.

Date of experience: June 6, 2016
Kathleen H.
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Very easy to use
June 6, 2016

Very easy to use

Date of experience: June 6, 2016
Ron S.
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You should give service that is professional and courteous instead of stealing from the customers that are not aware that you charge 80% additional to process the payment when the Florida tax collector for license plates DOES NOT CHARGE a fee. eTags.com is a devious company ripping off the unsuspecting customer.
You do not get notified of the enormous fee until they have shipped the tag and you cannot cancel the payment. I would call this criminal. I would give no stars or even better, minus 20 stars for e-Tag service.

Date of experience: June 6, 2016